Laptop HP Stream: no memory left. only 4 GBs of 32 GB

Bought this computer this year.  He said 3.75 GB of disc removed 21 GB.  He continues to show little mΘmoire and tune returns constantly with messages saying that I need to transfer some of my files to another disk in order to free more disk space.  However, I searched on this computer in its entirety and the only file that I think it's

It's basically Windows that uses about 17 GB.  There is no other files on my drive that who take a lot of space.

When I'm cleaning disc, it shows that I have not anywhere near that much to clean.  In addition, he continues to estimate the amount of space that I will win rather than actually performing the cleanup task.

For Windows, it shows an OLD and a new file, a new created about a month after the old man.  ???  In addition, there is a list of "programs" and then another list of "programs", but there an x 86 behind it.  ???

I use this computer to download music purchases, processing base, social media, General searches on the internet and email correspondence.  I store all documents and music files on an external hard drive to 500 GB.

I followed the instructions on an email on this forum who was advised to change the virtual memory settings, however, virtual memory shows that he uses the maximum right now on this computer.

I have a basic understanding of the workings of computers.  Please advise on how this can be fixed.

Thank you for your help.

Hi @ccronin61

No worries. It's good to hear that the surgery went well.

Windows.Old is seen only as a result of an upgrade. You can remove safely all the Windows.old directory. This will affect any program you have installed.

You are able to post a screenshot of what you see in Windows Explorer in the C: partition? I'll show you an example.

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