laptop not having not the portable printer after that computer settings has been turned off

I have a problem with my laptop and my printer after I connect to the WIFI printer. It will work if it was attached to the printer, but as soon as I turn it off the setting have disappeared. My laptop works on WP7 and canon mg5200 printer. can someone help me.

Hi Phil,

Have you installed new software or hardware before the show?

It seems that printer drivers could be exceeded and must be repaired or updated. We will analyze and identify the cause of the problem.

You can run the printer Troubleshooter and update the drivers of the material provided.

Solve printer problems

I could not locate the exact model number you have provided. If we're not the printer model number, you can choose one that fits in the list. If the printer model number is the same and that you did not find the driver, then we will have to install the driver of a similar model.

You can see this article from Canon.

If the problem persists, you may need to contact Canon support for more information.

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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