Laptop of HP ENVY 15 TS: problems installing the audio driver (High Definition Audio device)

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• Laptop of HP ENVY 15 TS: problems installing the audio driver

  Hi all

  My product is the HP ENVY 15 TS laptop.

  Product number: E7Z34UA #ABA

  OS: 8.1 64-bit Windows

  A few days ago, I opened my laptop to find that there is no sound coming from the speakers at all. I was completely baffled because the audio was working perfectly fine before, even after the upgrade to Windows 8.1. I tried several solutions posted on other forums, such as install other drivers and uninstall the IDT High Definition Audio Driver and then scan for hardware changes. Now, however, when you try to update the driver IDT, it says that a peripheral attatched to the system does not work. What should I do?

  I've provided screenshots of things that appear when trying to solve this problem.

  

  Hello skyeisthelimit. I understand there is no sound emitted by the mobile phone. According to the description, I think that the question is focused on software. However, I won't remove the defective hardware of my mind. You have attempted a few troubleshooting, which is excellent. I'll provide some troubleshooting facilities (some steps you already completed). Please follow troubleshooting all in order, I suggest:

  First of all, there are some tutorial of Microsoft Assistant that solves the problems of sound in Windows 8.1. Please follow the wizard until it is finished. You can locate this wizard here: http://windows.microsoft.com/en-CA/windows/no-sound-help#no-sound=windows-8 & v1h = win8tab1 & v2h = win7tab1 & v3h = winvistatab1 & v4h = winxptab1

  Then, follow the troubleshooting, indicate in this document from HP: http://support.hp.com/us-en/document/c03257712

  Finally, you will be asked to reinstall the updated drivers. Please install it: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1 & cc = us & dlc = in & lc = on & os = 4158 & product = 5450018 & sw_lang =

  Assuming that the problem is not resolved, the next step is to refresh of Windows 8. This will force the computer to return to Windows 8. It will also clean the computer, to a certain extent (it is not as powerful as a recovery). For more information about how to update Windows, please see this document from Microsoft: http://windows.microsoft.com/en-CA/windows-8/restore-refresh-reset-pc

  If the operating system update does not resolve the problem, reinstall the operating system is the next step. Make sure that you back up all your data beforehand.

  For more information on how to effectively back up your computer, please this document of reference: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us & lc = on & dlc = in & docname = c03270359

  For more information about how to perform a system restore, please reference this document: http://support.hp.com/us-en/document/c03489643

  Please answer with the results of your troubleshooting. I'm only here to help!

  Mario

• How can I fix this error 800703e6 invalid access to memory location tries to install the software driver high definition audio

  After installing windows vista sp2, lost all the sound elements, when I try to reinstall I have error "driver has been installed correctly, impossible to install the software for this driver... when I tried to use windows update, 800703e6, invalid access to memory location error I received...

  You will have the good idea after viewing this thread. http://www.Vistax64.com/sound-audio/291850-no-sound-error-800703e6.html

• Windows Media Player cannot play the file because there is a problem with the audio device. It might not be a sound device installed on your computer

  Original title: speaker FOR desktop

  In the deskstop I connected an external speaker INTEX WITH power SUPPLY via USB and pins with audio jack.    The device is installed REALTek.   When I play songs or video, he said: -.

  "Windows Media Player cannot play the file because there is a problem with the audio device. "It might not be a sound device installed on your computer, it can be used by another program, or it might is not working properly.

  How to solve this problem.

  Hello

  I realize has the inconvenience that you are having with your speakers that you get an error message while playing the songs. I will certainly help you to question.

  I would like to know some information:

  1. Have you tried to plug any other speakers or headphones?

  2. You did changes to the hardware/software before this problem?

  3. Have you tried using these speakers with another PC?

  Also, I suggest you refer to the suggestion of Pinaki reducing replied on June 20, 2014 from the link below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-Media-Player-cannot-play-the-file-because/7faf6bdb-6a4e-4B5B-b5a9-2119907d953e

  Hope this information helps.

  Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

  Please get back to us with an update on the issue, we will be happy to help you.

• Error "Windows has encountered a problem installing the software driver for your device." Windows found driver software for your device but encountered an error trying to install it.

  So I got a wireless mouse for my first time and it won't even install on my computer. It isn't the mouse because I tried other wireless mice and none of them work. In my device under other devices Manager there are only 2 USB receivers listed with question marks next to them. It is said that they can not find the drivers for the device. Then under my HIDDEN I tried to update the HID-compliant device and the USB input device, nor able to update. This is the message I get.  Windows encountered a problem installing the software driver for your device. Windows found driver software for your device but encountered an error trying to install it. Peripheral HID-compliant, the system cannot find the specified file. I already contacted EVGA about the issue, because there is where I got my motherboard, but they said to contact Microsoft and I didn't really want to pay 50 dollars to send them an email. That's all just ridiculous.

  Well, I found the solution, just in case anyone has the same problem.  Apparently some day caused Wireless does not work on several computers. So you go into Manager for all of these research and device drivers manually. Then, you look for in C/windows/winsxs. Then the wireless mouse/keyboard should work.

• Windows Media Player cannot play the file because there is a problem with the audio device.

  Original title: Media Player

  I tried to play my music in media player and they will not play. The tab that appears says "Windows Media Player cannot play the file because there is a problem with the audio device. It might not be a sound device installed on your computer, it can be used by another program, or it may not work properly. Also, I can not play music in the window, that I downloaded everything. If anyone has an answer I would appreciate the help. Thank you

  Hi MikeMcKayXE,

  ·         What is the brand and model of the computer?

  Follow the suggestions below for a possible solution:

  Method 1: Quit other programs that may be using your sound device, and then try to play the file again.

  Method 2: Install an updated driver.

  Step 1: Firstly uninstall the audio from the device manager driver and Add / Remove Programs

  a. click Startand then click Control Panel.

  b. click Systemand click on the hardware tab, then click Device Manager.

  c. to the title sound, video and games controller, check the sound card that is listed.

  d. right click on the sound card, and then click Uninstall driver.

  Step 2: To see if an updated driver is available, use Windows Update or access the sound device manufacturer's Web site.

  Follow these steps to do the same thing:

  a. click Startand then click Control Panel.

  b. click Systemand click on the hardware tab, then click Device Manager.

  c. the title sound, the video controller and games, make sure that the sound card is listed.

  d. right click on the sound card and then click Update driver to install the latest version of the driver.

  e. visit the sound card manufacturer's Web site to determine if a newer version of the driver is available for download.

  Method 3: If you have multiple audio devices installed on your computer, try to use another. The selected audio device might not support Secure Audio Path (SAP).

  You can see the following article for more information:

  Resolution of the problems of reading in the Windows Media Player for Windows XP

  http://support.Microsoft.com/kb/306317

  Let us know if that helps.

• audio device / I have a problem with the audio device from my computer

  No puedo playsecure musica in mi equipo nor any type of audio creo what must an audio to a problema con el device of

  I can´t listen to music or any audio on my computer. He said that there is a problem with the audio device... I Don t know that I have to do!
  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/   (also works on Windows 8)

• Windows encountered a problem installing the software driver for your device.

  My USB ports do not work. I need to get my documents and personal information off this computor before it crashes! I am running Microsoft Windows Vista - Home Premium Edition 32. HP Pavilion intel pentium.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control Panel right CLICK on EVERYTHING - Serial USB controllers - device configuration-manager and
  UNINSTALL all but the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  ======================================

  If nothing works on a PC onboard USB can be disabled and a plug-in software component USB card used
  that is not expensive. On a laptop, it would have a real computer (not the leeks and pics store
  at a BestBuy or other BigBox stores) or system manufacturer support.

  Also check with HP support and forums.

  HP support
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Satellite U300-13U - iTunes has detected a problem with the audio configuration

  Please can someone help me? I have a laptop U300-13U and that you have installed iTunes on it. However, when I open iTunes I get an error message saying 'iTunes has detected a problem with the audio configuration and may not play correctly' which is an understatement - it does not at all!

  I uninstalled, reinstalled iTunes and Quicktime, but in vain. I have searched and exhausted the iTunes support boards but have nowhere either. The sound is fine as I can read CDs with no problems at all. The only suggestion I can get is that there may be a problem with the audio device magnet is not Apple and vice versa.

  Does anyone have AN idea at all as to what might be going on here? I'm completely out of my depth, I'm just a simple girl who wants to play his music!

  Thank you so much.

  Hello

  I don t use iTunes so I m not an expert player but first of all, you must give us some important information:
  -What operating system do you use?
  -Are you using the factory settings (Toshiba Recovery disk) or your own version of Windows
  -Do you have the yellow exclamation marks in Device Manager?

  OK, iTunes says that there is an audio configuration problem so do you trying to update the audio driver? If this isn't the case, you should try it.
  See the Web from Toshiba site for an update and see what happens. Then validate your result:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Welcome them

• Satellite A660/07U - problem install the nVidia for Win 7 64 bit driver

  A660/07U Windows 7 64 bit

  At first, I need to install this driver because apparently it will solve a problem with the current driver that is causing the computer freezes when booting with an external monitor as main display.

  I downloaded the Setup file of driver from the Toshiba web site and it's extraction ok but when I run the program it just then immediately quits without installing drivers.

  The Device Manager in windows seems not help either, because when I point to the extracted files it tells me that I already have the drivers, even if my current version of the driver is a lower number than the one downloaded.

  Restart made no difference.

  Any ideas/suggestions?

  Thanks in advance

  Hello

  It is a series of laptop Toshiba to THE.
  Where did you download the driver?

  Usually, you must choose the driver from this page:
  http://www.MyToshiba.com.au/support/notebooks/satellite/A660/psaw3a-07u00r/download?OS=25

  I recommend you to download and try to install it once more

• After the clean install of windows 7, it gives an error saying that there is a problem in the hard drive.

  * Original title: hard drive

  I have a lenovo laptop, processor Intel i3, 500 GB hard drive. After the clean install of windows 7, it gives an error saying that there is a problem in the hard drive. I ran chkdsk looking for bad sector and its display 6000 KB in bad sectors. After completing the audit when it began to restart its stuck when the windows logo appears. What should I do? Reinstall the windows help?

  Run the hard drive HD diagnosis extended CD scan manufacturer to know with certainty the State of the reader.  If your brand has no bootable diagnostics in the link, use Seagate Seatools burned onto CD or SeaTools for a USB key .  Follow this with a full check disk command from the installation media kicked prompt know with absolute certainty the State of the reader.  If he repeated the errors after you run the two tests twice, I replace it or at least keep everything backed up in real time.

  If by chance the drive past diagnosis then compares the steps you've done with the best possible Clean install Windows 10 in the link, you can do more if it varied too - especially if the partitions were not deleted during install.  If you do then I additonally run own Diskpart command command line of the punt media accessible to the first screen after startup by pressing SHIFT + F10 keys, or through the repair your computer on the second screen.

• I have a laptop asus F5R model. I use the operating system to windows xp service pack 2, I can't install the audio driver on my knees, please help me

  I have a laptop asus F5R model. I use the operating system to windows xp service pack 2, I can't install the audio driver on my knees, please help me

  Download and install the last set of drivers (starting with the chipset / driver motherboard) to the ASUS support site: http://support.asus.com/download/options.aspx?SLanguage=en&type=1

  J W Stuart: http://www.pagestart.com

• Problem after installing the new drive on Pavillion G6-2320

  The original hard drive on my old book of 8 Windows Pavillion G6-2320 3 months crashed and I sent to HP and got the replacement of the hard drive (laptop still under warranty). They gave me support online printing that I just need to install it in the laptop and would not need the disc to install the operating system. (I had originally bought my own replacement hard drive and had error messages so chatted with online support who took care of the hard drive replacement confirmed that indeed one supplied with the laptop has been damaged)

  After you install the new hard drive and turn on the laptop, the following message appears on the black screen:

  Not found boot device

  Please install an operating system on your hard drive

  Hard drive (3FO)

  The F2 System Diagnostics).

  I went to F2 and test the hard drive. Everything was made. Help please!

  Thank you

  Hello:

  You will need to call HP support and ordering of a set of recovery disc for your model in order to install the operating system and the programs provided with your laptop.

  HP is not delivered replacement hard drives pre-configured with any software.

  They should also ship you the free of charge from the PC recovery discs is still under warranty.

• Laptop bought with windows vista installed, the hard drive was completely cleaned and windows 7 installed, I have to uninstall it and install a genuine windows xp pro - how do this please.

  Laptop bought with windows vista installed, the hard drive was completely cleaned and windows 7 installed, I have to uninstall it and install a genuine windows xp pro - how do this please.

  On Sunday July 25, 2010 10:11:30 + 0000, pc_novice wrote:

  Hi Gordon

  I just downloaded drivers from the Dell website in support of xp

  I have tried to reboot from the XP cd but got the following message when I tried to install

  "This program is blocked due to compatibility issues"

  Program - the installer of Windows

  Editor - Microsoft

  Location: D:\1386\winnt32.exe

  Setup cannot continue because the version of Windows on your computer is newer than the version on the cd. If you decide to remove the version latest Windows that is currently installed the files and settings cannot be recovered"

  I don't want Windows 7 at all so I'm ready to lose all data, so how can I do to remove it?

  You say that you have started from the XP CD, but something is wrong with that
  you do. Just boot from the CD and follow the prompts for a
  clean install. A new installation by formatting the
  drive and does not care what version of Windows is installed (or
  even if any version of Windows is installed.

  Ken Blake

• Microsoft Bluetooth Notebook Mouse 5000 installation error: "problem installing the driver for the device software - file to install the driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or la

  Original title: Microsoft Bluetooth Notebook Mouse 5000 install problem

  I have a LG S1 Pro Express dual computer with vista sp2. My Bluetooth Notebook mouse 5000 can be coupled to my computer, but after pairing, it will say "Device Bluetooth HID - ready to use" and "unidentified - device failed. It then opens a window saying "problem of installing the software driver for the device - driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or later. »

  I checked some things here and read about intellipoint 7.x and installed but it still does not work. This used to work before mouse

  Hello
   
   
  The drivers that you try to install seems to be corrupted. Let us fisrt remove all traces of the software driver for this device in the Device Manager and then install the drivers from the manufacturer's Web site.
   
  Step 1.
  You can uninstall the audio drivers completely from the Device Manager and re-install from the manufacturer's Web site.
  I would also recommend to check if there are Windows updates for this device.
   
  Step 2.
  Here is the link to download the latest drivers.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK
   
  Select the type of product like "Mouse" and select the product as "Notebook Optical Mouse" and your version of operating system and the language of the operating system.
   
  This page will direct you to a link to download the IntelliPoint software, which is the software of the mouse.
   
  For more information see the links below.
  Automatically get recommended drivers and updates for your hardware
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
  
  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
   
  I hope this helps.
   

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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