Laser Jet Pro 200 color MFP m2: yet another scan inaccessible victom!

Like many people here, my HP Lj200 M276 Scan software decided to stop working. I have installed and reinstalled the software, running printing HP Scan doctor, arrested and and started WIA and practically everything else except the reinstallation of the operating system, but I stll get THIS...

When I run the HP print and Scan doctor, I get the following results when you try to fix the scanner...

What the HELL am I supposed to do now? I have already started, stopped and reset the WIA and depedant services without solution.

Well well, after much experimentation, installation/uninstallation of drivers and to change network configurations, I found the solution.

Do not use wireless!

Going back through the history of my network, I realized that the last time that my scanner was working is when I got the printer connected to the router with a cat5b ethernet cable. So I released a port on my router, disabled the function the printer wireless and cable.

Down and behind, the scanner software works! I can scan with the 10 Windows scanning program and the HP scanning software.

The only explanation I can come up with, is the different network speeds, that my router supports. The wired devices run at 100Mbit, while wireless devices can be executed at 50Mbit. When I on the printer wirelessly, my computer has been connected to the router.

When the software is run, he tried to scan, I could hear the scanner run. But to halfway through its operation the error jump upward. When I used another wireless device to scan from the printer, in this case a laptop, it worked without problem. Now that the printer is connected to the router matches the speed of the network from my computer and the printer and everything is good.

Also, the laptop works also, so this suggests that software was delay due to the faster connection, before the printer to finish as long as the speed of connection of printers is half that of the computer.

This is just speculation, but with everything that I've tried that sounds plausible. In addition, it's not like Support HP offered no solution, then this is the best I can find. Whatever it is, my scanner and the software works.

Speaking of the HP support.

Good on ya' guy to show once AGAIN how USELESS you are!

Not a suggestion on one of the many posts I have contribited to how solve my problem. WHat than a forum of support if you do not have FICHUS ANSWER YOUR CONTRIBUTORS MESSAGES?!

Tags: HP Printers

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