Laser Jet Pro 200 M251nw color: print job stuck in the queue

I have problems with my color Laser Jet Pro 200 M251nw. I can print a MS word document and the printer works fine. When I try to print a second document MS word, that work remains stuck in the tail (spooling). I can't remove it from the queue. If I restart the computer, it went from the queue. If I print another document the process starts again. I know the procedure to remove a document from the queue but what I need to know is how to prevent them from getting stuck.

Hello

Please try the solutions in this doc.

Tags: HP Printers

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