LaserJet CP1025: My LaserJet CP1025 can imitate colors correctly

Greetings,

I will write directly to the question. When I try to print my great that contains mainly dark colors and purlpes, my impression of this picture does not look good, the nuances of purlple are blue and simpli does not work with my graphics project I've done.

I tried to print is trought photoshop and word, but the result is the same, I tried to fix it simply with the options available, but it did not help as well.

Please help me, yours faithfully customer

Hi @EpiclyToasted,

Welcome to the Forums of HP Support!

I see that your HP LaserJet Pro CP1025 colour printer is not printing colors correctly. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I see that you have already done some troubleshooting. I do not know what measures you have completed so far, but I recommend the steps in this guide below.

You use Genuine HP Toner?
What are the levels of toner?

What is the guide that you used to try to resolve the problem, HP LaserJet Pro CP1025 and CP1025nw - color printers Print quality problems?

If you followed the steps in this guide and still impossible to print in color, you have certainly one or more faulty cartridge.

If you have a faulty cartridge, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then review the information of limited warranty for your supplies.

Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

Tags: HP Printers

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