Last Firefox update turns off my USB2 ports.

My laptop worked fine, but then I hit a problem because my USB2 ports won't work; My USB3 ports was working but not 2.

I tied everything back to the 16 June when I installed the latest Microsoft and Intel Graphics update. Right now I've also updated Firefox to the latest version.

I couldn't solve the USB2 problem so did a restore of the system around June 12 and everything worked fine. I put the USB2 problem down to the Intel updated and reloaded all Microsoft patches and everything worked fine. Then I upgraded to Firefox and restart my USB2 ports do not work. A few minutes ago, I completely uninstalled Firefox, restarted the laptop and the USB ports are working fine again.

I guess that the last Firefox creates a conflict somewhere but where so I was wondering if someone might be able to help the goodness.

My system is running Windows 8.1 64-bit and I loaded Kaspersky Internet Security. As I said, everything was going fine until I updated Firefox with the latest patch. With no Firefox, now I had to Windows 11 as default.

Thank you.

Steve

Thanks for the suggestions - tried all that and v30 still knocks my USB2 ports.

I read on the Internet about other users lose their mouse touchpad once v30 has been installed, so I guess that Firefox is somehow contradictory in a way with particular laptops; mine being one of them.

In the end I found a link that allows me to install v29.0.1 and after having turned off the automatic updates, all is well again. I think I'll try an update again once us get around to v32, but in the meantime, I'm happy to stay with v29.0.1.

Steven

Tags: Firefox

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