License blocked pour payment problem while the licence is set!

Hello

United Nations of noss creative cloud accounts is disabled with an error message:

Payment required

Unfortunately, the saved billing information could not be used to make this payment. Please Update this information.

Or, the license has been more in November 2015 for 1 year and everything worked fine. We have changed credit card effectivmeent, I updated the details of Billings, but without effect. It's been 2 week service to support me for a walk telling me that the file is transmitted to the 'Expert'. in the meantime we can no longer work properly for 2 weeks while we are in good standing.

Someone did it an idea or a way to contact a competent support at Adobe service?

Thank you

Hello

Please help me with your reference # case for your interaction with the support and I can climb it for you.

Kind regards

Sheena

Tags: Adobe

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