License on the host character error

Hello, I test the host character on my MAC preview and pops up the following error message:

"Licensing failed because an active installation after effects CC 2015 could not be found. If please reinstall After Effects and launch it to sign in the creative cloud. »

Already reinstalled After Effects and the problem persists, what should I do?

Captura de Tela 2015-06-18 às 19.50.02.png

This will help you to character animator license problem

Tags: Character Animator

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