License renewal!

Hello

I bought a license for one month for InDesign, the has received your payment and I received my order number, which must be turned on when I start the progam!

When I start the program, and I go to the renewal of the license, I get the message that there is no subscription with my code.  The payment was made on 18.11.2015 and I got my confirmation of payment.

I need the program this weekend, is it possible to solve it as soon as possible!

Thank you!

Kind regards

Jelena

You can check the current status with support.

To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

Concerning

Stéphane

Tags: Adobe

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