Licenses and assets cloud account
I have a license and an asset cloud account, but I am unable to see the product in cloud account I have created or know how to import, update my account with the license I. I received (by e-mail) the number of VIP, the duration and the anniversary date, but nothing is associated with my account of cloud. Can help you.
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If your account shows without a scheduled subscription, contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
Tags: Adobe
Similar Questions
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How many user licenses my creative cloud account has?
I have currently an Adobe Creative Cloud account, we have purchased additional licenses and have associated them with this account. I just wanted to know how to check to see how many are available, and now many are assigned to computers.
Please see the Ko: http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html .
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Providing CS6 packages that are licensed with a cloud account
Hello Support,
da wir in our Firma noch XP im Einsatz haben, können wir die CC applications aus der cloud creative non use.
Wie ICH Anleitung for ich brauch therefore eine CS6 packages (Photoshop, Illustrator, InDesign, Lightroom und Adobe Professional) uber eine Softwareverteilung selected PC installieren kann auf.
One should die applications mit den shipping Cloud accounts lizenziert werden.
English:
Hello Support ,
as we have in our society always Use XP, we can not use the CC applications in Creative Cloud.
That's why I need un Guide on how I can install CS6 software packages (Photoshop, Illustrator, InDesign, Lightroom and Professional Adobe) via a software distribution to selected PC.
In addition, the applications expected get a license with the existing cloud accounts.Hi SilasTraub,
You can create a package of the trial of Master Collection CS6 using AAMEE 3.1 and deploy it to the machine of the user using SCCM/ARD or any deployment tool. Once deployed to the user to sign in using their Adobe associated subscription identification code and the software will activate.
CS6 deployment Guide: http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
Kind regards
Romit Sinha
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Licensing rules for multiple accounts of users of the clouds
Hello
Can someone clarify the decision around cloud licenses and multiple user accounts.
If I have a mac in my studio with 2 x user accounts (one for A shift, a passage B for example), can I use a license only cloud for the two user accounts, because there is no way the two user accounts can be active at the same time.
Thanks for any info
Concerning
Jon
Hi Jonny,
Yes you can use it in the profile of another user on the same computer. The scenario that you said is valid and you can use it without any problem.
Kapil Malik
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I JUST PAID A CLOUD CREATIVE LICENSE AND PAYMENT DOES NOT APPEAR ON MY ACCOUNT!
I paid for a license of creative cloud, the number of payment is:
10042714459
My credit card has been charged, and this license does not appear on my account. Several times I chatted with support and nothing happened, I think that Adobe has stolen my money. Please I need an answer as soon as POSSIBLE!
My Adobe ID is: deleted personal information >
Is the latest issue of frequency: 0215717942
Thanks for your help.
Alejandro
Post edited by: Ani * Adobe
Hello
Your order has been cancelled and refunded. Invite you to place a new order and it should work.
^ Ani
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I already pay for my creative cloud through license and there is no way to find the serial number
I already pay for my creative cloud through license and there is no way to find the serial number. I have in my account adobe my order number and everything. When I open creative cloud and install the 2 app photo and the Lr, ask me to pay again.
Who knows something?
Cloud programs are not serial numbers
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees?
Thanks for your response
In addition:
Adobe uses based on the identity of license with a technology that will not support multiple licenses of the same type on an AdobeiD. You can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.
Creative cloud for teams is for small and medium size organizations and is available as full a membership. Cloud creative teams is available on Adobe.com and through a global network of resellers. Learn more about Creative Cloud to teams.
http://www.Adobe.com/creativecloud/business/teams.html
I hope this helps.
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My creative cloud account is paid in full and it saids that I have to activate Photo shop when I try to use it? How can I get my account automatically
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. " -
I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer (iMac), it does not work and says that it is already in use? I just installed my certificates on a computer (Mac pro boo).
What is the problem?
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
Also see:https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
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I have a license of creative cloud in design and I use a no cloud of photoshop 5.5 version. I only have photoshop installed and works on both computers I know. My desktop and my laptop. When I connect to internet, I am now unable to use photoshop on my main computer. It may be that I had photoshop on an old computer that I use is no longer, but I'm not sure. How can I get this sorting? Do I know if I have an activated copy on an old computer (which has been scrapped) and get it off?
If you had Photoshop working already on the machine, then it probably isn't a problem of activation.
If you do not have to Support Adobe disable to you it must be done for all installations since each machine cannot be targeted by them.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
This could apply: how we prevent cloud creative resume my perpetual license CS6?
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I have a creative cloud account and downloaded it on two workstations. Can I put on my laptop under the one account?
You can install the product on the machines as much as you want. Of these machines, you can have two of them signed at the same time.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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Nice day. I already have a Creative Cloud for Photoshop & Lightroom License, and I would buy Adobe Premiere Elements or even Pro in the same conditions. Is this possible? @
CC of Lightroom and Photoshop CC are included in the subscription 'Special photographers' creative cloud for $10 per month. There is no "special video" nothing is included in a special issue. You can add any unique application for another $20 a month, or you can subscribe to a $50 per month for each of them.
Elements of Prime and Photoshop Elements are both similar to the "CC" or "professional" versions, they are also very different programs. For example, video projects made in elements of Prime Minister cannot be opened in Prime CC. They are both marketed by selling you a license to use, not a subscription. You can usually get the best price in the days before and after Thanksgiving.
My personal choice is to use the package special photographers to access Lightroom and Photoshop while buying a license for the elements of the Prime Minister for my video editing. I would prefer to have access to the first CC but, the cost is not justifiable as an amateur about doing a short project each month. My investment of Thanksgiving sometimes yearly, in elements of Prime Minister is usually around $40. I never got everything I want to do with the video in need of more expensive software.
Bill
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I do not have a creative cloud account, but it keeps trying to install and update. How can I stop this?
Hello
CC cleaning tool could help: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Kind regards
Sheena
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In our laboratories, we have always used licenses and local facilities. We're now heading creative cloud. Do I need to uninstall all adobe products and reinstall the Cloud products?
Clouds and non-Cloud programs are installed in different folders and can co-exist
However... If ever you cancel your subscription of cloud, you can have problems with your previous programs
Note about what could happen https://forums.adobe.com/thread/1584746 can help
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Hello
What are the benefits for the creative use of cloud photography plan? Can I use license of creative cloud of photography for commercial use in graphic design, such as work in istockphoto and other retail sites, graphics, illustrations, photography?
It is a full commercial license.
Mylenium
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