Licenses/download with CS5.5 problems?
Everyone buy CS5.5 recently to get the free upgrade to CS6 and run into a lot of questions? I purchased Production Premium yesterday (03/05/12), and aside from an initial confirmation email, I got zip since. None of the programs appeared on the site of license (which is now down for "maintenance") which means no chance to download what I bought or obtain the serial numbers, not email with my order number, no history of my order or each transaction in my account information, online chat by specifying that it is a waiting for 72 hours to get your downloads/serial numbers rather than the time "up to". 24 hours a day"specified by email, getting transferred from one Department to another than to have the abandoned call, a wedge of 2 hours for licensing support line and no representatives available for chat...
And of course the weekend has arrived, so I'll probably have to wait until the week next (hopefully) access to the software I purchased. Kind of ridiculous. Buy a product online somewhere and you have access to the download as soon as you make the payment. Spend $ 2,000 on Adobe products and download without dressing on what is happening with the order, why the delay, poor quality web/support services, etc.
Ugh. Am I the only one? Annyone else made a purchase in the last two days without a hitch, namely a Creative Suite product in anticipation of the free to CS6 upgrade when it is released?
Other users find this type of typical experience for the Adobe purchases/support, or is usually a simple and hassle-free process? The software itself is going to be fantastic, no doubt, but the support process control and customer has been absolutely awful.
Things are always busy and response time extended at the time of a great novelty at Adobe. As you saw, CS6 is released, so there was a little preparation and start-up current and increase traffic... But you should almost always be able to access to the trial version free downloads to start with your product right away (without interruption and they are good for 30 days), until the permanent serial numbers arrive.
Tags: Adobe Licensing
Similar Questions
-
new pc with windows 8.1, and no downloaded installed cs5, no problem open deck and cs5, but cannot read the raw file, try to update, cannot complete or update failed, please help
Looks like you have somehow the mac version.
Download the updated windows 6.7 camera raw from this link:
-
FTP with CS5.5 problem on two different Mac?
I have Dreamweaver CS5.5 on my iMac OSX10.7.5 this version that I use all the time to download on my Web Hosting site.
I also have a Macbook with OSX 10.9.5 I use when I travel. I also loaded the same version of Dreamweaver, but I just can't put in place to communicate with my webhost. It is said
"To view the file in your repository, you must set its Version control settings.
I tried to do as well, but without success. I really need to be able to update my site when I'm traveling and I was unable to do so.
I recently bought this new MacBook, I used to have an older MacBook with a Macromedia Dreamweaver version and had no problem.
John, thanks for the suggestion, but it wasn't the problem, I finally after trying and errors it is resolved by removing the preferences and restarting my machine.
-
Download with the password problem
I have a mac air. I try to download adobe reader.
the Downloader opens a window of security with my name and asks for my password. I have the password but not accept it.
When I login I use the same password and works well.
can you help me?
Download Drive does not have any password.
Installation Reader can ask your system administrator password.
-
FTP connection with cs5.5 problem
Hello
I'm just starting to use the part of Dreamweaver's CS5.5 after upgrading from CS4. I tried to access my previous
Web sites using ftp, as I did before. The pop-up request address ftp which is ftp.sonic.net/pub/users/us and
the root directory, which is/home/WWW_pages/us. But the box pop up continues to change the root directory of/pub/users/us and
configuration of the ftp address of ftp.sonic.net which does not work.
How can I work around this problem?
Thank you
~ At Vonnie
According to the instructions on the newspaper site
http://www.Sonic.NET/support/SS/Windows/WS_FTP/
Try
FTP: ftp.sonic.net
Root directory: / home/WWW_pages/us or/home/www_pages/us
-
I recently joined creative cloud. I have a set of Adobe CS6 Design & Web Premium. My first CC of Photoshop and Illustrator CC download attempts have failed. I have re-installed the Manager Office CC several times. Also, I re-installed the latest version of Adobe Application manager. But still nothing happens when I press the buttons to download either of the two mentioned AP. I am running Windows 7. I signed the Cload Creative Download Center, and I checked that I had an active account. Any help would be greatly appreciated.
If please activate the hidden administrator account and try to reinstall: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista / .
-
I don't have a license key for CS5 and CS6 not because I was a student at the Academy of Art University in San Francisco and license keys have been distributed to all students for CS5. I did a reset on my computer and I want to reinstall the software, but I'm no longer a student there and cannot get a license key for CS6. So I was wondering if the old version is still available for download.
Please follow the steps below to download Master collection CS5:
1. go to CS6 Master collection download page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
2. sign in with your Adobe ID
3. copy that a paste the following links on the address bar and press on enter.
Adobe Master Collection CS5 Windows English
http://trials2.Adobe.com/AdobeProducts/Stam/CS5/Win32/MasterCollection_CS5_LS1.7z
http://trials2.adobe.com/AdobeProducts/STAM/CS5/Win32/MasterCollection_CS5_LS1.exe
4. save the files.
5. run the .exe file.
-
Original title: IE8 and java.
I just bought a new computer with IE8. I'll be able to download java without any problem?
-
original title: problem of automatic downloading with a security update?I'm having some trouble with the following security update?
a security update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)...
A security issue has been identified in leading to vulnerability MFC application into DLL planting due to not specify the full path to the location/DLL MFC system. You can protect your computer by installing this update from Microsoft.This update repeatedly wants to be downloaded on my computer... and I did it more than once... but again... It is said several times to download. Is this a HACK download or what?Thank you for your time...Ken FrankHi Ken,
Check if the update is installed the update history...
a. open Windows Update by clicking on the button start. In the search box, type Update, and then in the list of results, click Windows Update.
(b) in the left pane, click view update history.
I wish that you follow the steps mentioned in the article to resolve the problem.
Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update
-
Original title: TCP MSS
Hi all.
I currently have a problem with multiple downloads with my current router. If I have two current downloads at the same time I have no access to all web sites. It's almost as if the downloads take my meaning of bandwidth there is more nothing for ordinary surfing.
As a test I put an older router on my system and have a significant improvement in performance. I have 2 downloads in progress and also surf at the same time.
To compare two routers, I noticed that the only real difference between the two is that the TCP MSS value is set to '0' on the router of the problem, and then assign him 1392 (MTU - 40) on the router to elderly who gives better performance.
It is my understanding that this value governs the size of transmitted packets.
My question is this:
What is the MSS value which is causing the problem?
Congratulations in advance.
Be sure to interpret the values. The '0' means no not literally because the link would not work. It is likely, that it allows the local device set limits for the link. Don't forget that there is a Maximum value and as such can be any value up to such limit as defined by all devices in the path.
You can try capping manually but it is unlikely that any local limit will come to effect unless you set very low.
-
We had to install a new hard drive. I installed CS5 - no problem, but cannot download and install CS6. Can you help me?
Hello
You can check the above troubleshooting steps: https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
Let us know if this helps!
-
Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto, why can I not proceed with the download, quit all programs that are restarted, everything always the same message. Any thoughts there?
See the link below:
https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html
-
I can't use my Acrobat XI downloaded with my one year subscription. He told me my trial has expired and I need to license it. but I have no serial number.
Hi midan,.
Your purchased subscription is linked to your Adobe ID
Please use your Adobe ID to update the licensed software.
Kind regards
Rave
-
How can I download InDesign CS5.5 with product key?
Hello
I have a product key for InDesign CS 5.5, but I don't have the disk to install it on my computer. How can I download it?
You can download InDesign CS5.5 from the following link.
http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html
Note: Please read 'very important' befor start download to avoid problems.
-
Hi, I did not know where to go to post this discussion so forgive me if
I'm not in the right place.
Last year I graduated and received the following Adobe CS5, I actually received a serial number and was directed to this site enter the number... I would like to know where can I imput this number, also I already have the suite adobe CS4 and I wondered it uninstall first, or simply download the suite CS5... I'm afraid that it will take too much on my computer. Thank you
You're not in the right forum because this isn't for Acrobat Connect Pro CS5.
However, you must download the CS5 trial here:http://www.adobe.com/products/creativesuite.html
You choose the button TRY thr. It will download the entire suite. Then you launch the installer and it will prompt you for the license. If the license is valid, you will be able to move forward. If this isn't the case, you will have 30 days of fun.
I wouldn't uninstall CS4 until you know that serila number is valid.
Maybe you are looking for
-
using Sync now, but it seems this provision of toolbar and bookmark toolbar is not synchronized on, is it ture? can someone advise me?
-
Player Windows media, windows XP, sound distortion
I just started has a problem with sound is distorted when you play my downloaded music in WMP and audio from YouTube site. It just feels like a vinyl record jumping because of a scratch, etc. The sound also sometimes speeds up. This started yesterd
-
T500 must restart to recognize the PCIe card in an advanced docking station
We have worked through most of the problems with the upgrade of T43 T500 (2055 model), but has this annoying issue. We have maps Matrox M9140 PCIe installed in the advanced dock (model 2503). All the drivers are installed and they work very well outs
-
BlackBerry smartphones change the theme
How to change the theme of zen precision to the one i downloaded from appworld in curve 8520... Please help me
-
where are these modified pictures? hard disk or in a cloud?
where are these modified pictures? hard disk or in a cloud?[Left the show for the cloud forum. If necessary, a moderator let know and we can move to a more product-specific support forum - MOD]