Licensing of installation error 213:5 problem
El Capitan running on an iMac. Have 5 Lightroom installed and use Lightroom for mobile for ten days. Went to Adobe.com to install Lightroom 6 CC and got an error after installation, Configuration error. There was a problem with the license of this product. Restart your computer and the re-launch of product. Has no success even error. Adobe CC will not start. Told me to contact customer support with the error 213:5, but go through the menu this site, it is obvious, that they do not want to bother with the support of their customers.
Looks like you may have hidden on files that could keep you from finding the right directory. If you are unable to locate the folder Adobe PCD and SLStore then I would recommend working with our support team directly. For the best support, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to solve the problem you described.
You can try to login as Root and run the applications there. It should help you to determine if it is a permissions problem based on the files. You can find more information on how to log in as Root to the activation and use of the user 'root' in Mac OS X - http://support.apple.com/kb/ht1528
Concerning
Stéphane
Tags: Adobe
Similar Questions
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Transferred ProX to another computer and now I have error 213:19
Any ideas what it is and how to make it work?
Hi Ron,
Please follow the steps described in this document KB error 213:19 | Problem is the license of this product. Acrobat X and XI in order to get this matter resolved.
Let me know if you encounter any problem.
Kind regards
Nicos
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I have to reinstall CS5.1 and am getting error 213:19
I had to do a restore of the system on my PC. It forced me to reinstall all my programs, including Photoshop CS5.1, unfortunately, I get the following error:
"A problem has occurred to the license of this product. Restart your computer and restart the product.
If this problem persists after restarting, contact Customer Support for further assistance and mention code error displayed at the bottom of this screen.
' Error: 213:19 '.
I restarted several times now and get the same error every time I try to run Photoshop.
-What it means and how to fix it? Thank you!
I solved this by browsing forums and following the instructions of this guide:
Error 213:19 | Problem is the license for this product
"Make sure that your user account has full permissions (read and write) on the back of a SLStore."
Fixed my problem!
siobhanta wrote:
I had to do a restore of the system on my PC. It forced me to reinstall all my programs, including Photoshop CS5.1, unfortunately, I get the following error:
"A problem has occurred to the license of this product. Restart your computer and restart the product.
If this problem persists after restarting, contact Customer Support for further assistance and mention code error displayed at the bottom of this screen.
' Error: 213:19 '.
I restarted several times now and get the same error every time I try to run Photoshop.
-What it means and how to fix it? Thank you!
-
I have Photoshop CC (64-bit) on Windows 10. Until yesterday, Photoshop worked normally, but now if I run the Photoshop application, the PC gives me an error window 213:11 and Photoshop will not start. What should I do to solve the problem?
Not exactly the same code error, but may have an idea
Error 213:19 license https://forums.adobe.com/thread/1907953 because of write permissions
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Error 213:10 on windows 10. Please help solve the problem
Error 213:10 on windows 10. Please help solve the problem
Different code, but can help - error 213:19 license https://forums.adobe.com/thread/1907953 because of write permissions
Run all programs as Administrator http://forums.adobe.com/thread/969395 to assign FULL... Permissions said yet, but it is sometimes necessary for Adobe
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After installation of photoshop I have the following message: error 213:5
After installation of photoshop I have the following message: error 213:5
Please check: solve common problems of activation and deactivation of creative cloud.
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Original title: "SQLDUMPER.
When I start my laptop windows xp, an error message appears "SQLDUMPER library failed initialization.your installation is either corrupt or has been tampered with please uninstall then re run the installer to correct this problem.
Hi mark25666,Here's a similar post on this issue. Check the suggestion given in the link and see if it helps you too the question of fixing.If this is not enough, post your query in the SQL Server instances for better assistance. -
Problem area: windows update; Error: TRUST_E_NOSIGNATURE (0x800b0100)
Message: Installation error prevented the service pack 2 windows systems (KB948465)http://support.Microsoft.com/kb/956702
«Error message when you try to use Microsoft Update or Windows Update Web sites to install updates: «0x800B0100»»
Method for Windows Vista or Windows Server 2008 to resolve this issue, run the tool (Checksur.exe) system update. To do this, follow these steps:
- Download and run the system update tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:947821 (http://support.microsoft.com/kb/947821/) Description of the update readiness tool for Windows Vista system
- Try to install updates again.
http://support.Microsoft.com/kb/947821/
"Description of the preparation tool system update for Windows Vista for Windows Server 2008 and for Windows 7"
If the above solves the problem:
It comes with Vista, upgrade install and activate Forum.
You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:
http://social.answers.Microsoft.com/forums/en-us/vistawu/threads
When you repost here, kindly include this error Code, and exactly what is happening when you try to update.
In this way, you will receive the best help.
See you soon.
Mick Murphy - Microsoft partner
- Download and run the system update tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:
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package installer error 1720 problem window
Downloaded the Windows install 4.5 for my system tells me not the correct update.
try to automatically update a tax program
downloaded update manually and still does not (installation)
Get the error code 1720.
problem with window installation package.
read forums and seems it is a common problem for vista Home premium.
but never happened b/4 today.
used msicuu2.exe and always without result.
HelpHi khgrif,
Step 1: Start the Windows Installer service and check what is happening.
1. Click Start, type Services.msc and press [ENTER]2. double-click on Windows Installer.
3. set the Windows Installer to Manual startup type.
4. Click Start to start the service. Note the error message, if any.
5. click on OK.
Step 2: Run Windows installation install 4.5 administrator.
You can try to run the Setup file of Windows install 4.5 Administrator and check whether you can solve the problem.
To run the installer as administrator, do the following:
1. right click on icon configuration file and then click Run as administrator.
2. When you are prompted for an administrator password or a confirmation, type the password or click on continue
To download Windows Installer 4.5, please follow the link:
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I can not intall Lightroom 4 (I have the license) - he is blocked after a partial installation - error code 2203 (Win 10). Can you help me please.
Hi BobPryce,
Please see: 2203 error when installing the Adobe Creative Suite 4 products, 5 or 5.5 or updates
Kind regards
Mohit
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How to fix error: 213:5
I have Adobe Design Premium Cs5
Hello
Please see the links below:
Solve the 213:xx question and error Acrobat X and XI Acrobat license
Let us know if that helps.
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I have a subscription valid creative cloud. I have problems with the computer and try to reinstall lightroom. After installation I get the error 213:10. Reistall applications adobe, nothing better
Not exactly the same, but can help... Error 213:19 license https://forums.adobe.com/thread/1907953 because of write permissions
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Error 213:11 what happened?
Error 213:11
That's happened?
Hi 1qwe32,
Please see this KB doc for help: solving the problem of license and 213:xx Acrobat X and XI Acrobat error
Let us know if you need help.
Kind regards
Meenakshi
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Error 213:5 I had a hard drive crash and when I tried to recharge my Design Premium CS5.5 (bought under volume license) with the serial number, I get the error 213:5. I tried running 'clean', reboot, and reinstall and still not the same error. Cat cannot help because the program is 'too old '! Any suggestions welcome, please, because I continue this problem for a week now with no luck just circular of suggestions. I can't afford to switch to monthly payments as I am a small individual business family stories that are not large incomes. The only reason why I'm not out of business, it's that I had a copy on my laptop that I use. However, it has a small screen and I really need to be able to work on the new mac mini with big screen which is attached.
Please check this 213:5 Configuration error, so I can't open photoshop. | Community customer Photoshop family
Hope this helps you.
Concerning
Stéphane
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Adobe Photoshop elements 12-error 213:5
I have correctly installed 12 items on my Mac Mini OS 10.9.2. Organizer of items took place without problems. Trying to run Photoshop elements 12, I received the error 213:5 error message. After reading through the discussions people having the same or similar problem and trying different suggestions indicated in these discussions, I gave up and decided to put the issue again in the hope someone might help. Here's what I've done so far: permissions repair, uninstalled all older items, made the permissions of the library-> Application Support-> Adobe were on read and write, uninstalled items 12 and re-installed, even copied the package install on my hard drive and used that to install, restarted the computer several times (i.e. after each change was made). When I try to run Photoshop elements 12 I keep getting this screen
Thanks in advance to anyone who has a solution.DonWell it seems I solved my problem. It might be a little bit conventional, but here's what I did. It draws on the system, I copied SLStore to the user's library. Restart the computer and re-installed PSE 12. Alto! It worked. Now the elements Organizer and editor of PES 12 work very well.
I guess, but I think the installation DVD I used placed the SLStore in the wrong directory. Oh, well, it only took me a day and a half to understand... Thank you Adobe.
Don
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