Lightroom 4.2. Cannot import. message files were not imported because they cannot be read
Crisis of Lightroom:
suddenly, impossible to import images into lightroom - a window comes up that says '"suite of files not were not imported because they cannot be played'. I was trying to import images - 10 images were imported from the shoot, then import stopped.
I tested the card and card readers using cards of different cameras and using different card readers. I managed to import the images into a folder on my desktop, so know nothing is corrupted... Memory cards are good, my card readers are good. no settings not changed in my camera. Nothing has changed in my routine. Have been using lightroom for several years.
I import via a card reader, convert to DNG and save on an external hard drive. All very ordinary.
No, I contacted has had or knows someone who has had this problem.
Impossible to get in touch with anyone at Adobe.
Thanks for any help or direction to support tec
Barbara Nelson
On a quick reading, it looks like the same question that me was dead in the water for 7 days. (LR 4.2) I tried everything - my card readers are good, memory cards are not damaged, tried different cards of different cameras, etc. Working my way through all of my tech savvy friends and professional, I've been lucky to connect with a person of great sister tech at Adobe. After all the possibilities of lightroom (3 hours on the phone) in case of problem, we checked my external hard drive where all the images are stored. Though even the external hard drive had plenty of space and "told" that he was in good health and works well, Adobe got go in properties/tools of the external hard drive and do a 'error checking. 12 hours later after the program has the file to a disk at the same time, he finds errors, moved to a separate folder, and now everything works OK. Hard drive not to was not crushed or if all images have been lost. As can happen after a while there was a scratch or similar which prevents more images being write (or read) on the disk. Even if everything works OK at the moment, I'll replace it my external hard drive (and it's backup external drive) .just cases are more 'bumps' on the external hard drive.
My technical knowledge is limited and I'm not intuitive that anything digital, so can't add more information then the experience I had.
Barbara Nelson
Tags: Photoshop Lightroom
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