Lightroom 6 options for decommissioning
I just bought and downloaded 6 Lightroom, then only to realize that there are 64-bit Windows, and our company only supports 32-bit Windows. My purchase from Lightroom 6 gives me rights for running any earlier version of Lightroom running on Windows 7 32-bit?
Thank you
Grant
Hi Grant, Lightroom 6 does not allow you to use 5 Ligthroom, Lightroom 5 must also 64 bit os to run. Please check the system requirements. That your company does not support the 64-bit and you do not have any other 64-bit machine, you can return Lightroom 6 right now, please check: return, cancel or change an Adobe order
If you want to cancel Lgithroom 6, please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try to use photoshop Elements on a 32-bit version, here is the link to download the trial version: products download Photoshop Elements | 10, 11, 12, 13
Please reply to this message if you have any other questions.
I thank you,
Atul Saini
Tags: Adobe
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