Lightroom and Photoshop Installation troubleshooting

Similar Questions

• computer will not shut down correctly after the installation of cloud creative, cc of lightroom and photoshop cc.

  Recently, I installed the trial versions of cloud creative, cc of lightroom and photoshop cc and noticed that my computer would be closed in an orderly fashion.  It either freezes once I chose the option stop or displays the message Windows is going down, but then freezes.  Here are the latest articles that I installed before this problem and I have not made further changes to my computer.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Second installation of Lightroom and Photoshop

  I installed Lightroom and Photoshop on my IMac to a Creative account. Can I also install copies on my Mac Book? I think I can do this as long as I don't use them at the same time. If I can how?

  Same as on your main system - install the CC app and sign in.

  Mylenium

• I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol

  I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning creative cloud download &install]

• Just registered and installed Creative cloud, Lightroom and Photoshop. (Exit code 6)

  Lightroom and photoshop has not installed properly, error messages are:

  Lightroom Problem:-

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  
  
  
  

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  Step 1: (x 86)

  Go to Control Panel > program and features.

  Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

  When you are prompted to " reboot" the computer.

  Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

  Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

  As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

  It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

  
  

  (Step 2): (x 64)
  

  Follow the same procedure again.

  The redistributable Microsoft Visual C++ 2012 (x 64) to uninstall and reinstall the version updated.

  
  

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x64.exe

  
  

  
  

  Then launch application creative cloud and try to reinstall Lightroom and check.

  
  

  
  

• Uninstall lightroom and photoshop

  Hello

  I installed 6.61 Lightroom and photoshop elements 13.

  Now, I bought a new processor, ram, graphics card and monitor, all installed and now adobe applications will have a new activation and code.

  I can't uninstall photoshop elements and lightroom, because applications are not listed in the list of installed applications.

  (Windows 10, 64-Bit, German)

  What can I do?

  If download you again re-installed all a test of backup and running the installer. Then the license with your serial numbers.

  Install Photoshop Lightroom

  Download Photoshop Elements | 10, 12, 14, 11, 13

• I just bought a macbook air and I would like to install my lightroom and photoshop top programs.  How can I do this?

  Hello, I just bought a macbook air and I need help with lightroom and photoshop on the new computer.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Why don't CC with Lightroom and Photoshop CC open my D7200 Nikon raw files?

  I just subscribe to creative cloud (photography) because the listed site support raw Nikon D7200 for versions CC with Lightroom and Photoshop files.

  But after their installation, they will not open the NEF files.

  I downloaded and installed the latest version of Camera Raw, but I can not always open the raw files.

  Frank

  OK, I just discover another discussion that my problem was caused by Nikon Transfer.

  I had been using the version of Nikon Transfer, I had with my previous camera, which apparently corrupts a D7200 Nikon raw files.

  I have transferred my images (using Lightroom) and NEF files open fine in Lightroom and Photoshop.

  Thank you

  Frank

• I need to re - download lightroom and photoshop after installing a new hard drive.  Can someone tell me how to do what you please?

  I pay every month for the use of Lightroom and Photoshop.  I recently installed a new hard drive on my laptop, so I have to re - download and re - install LR and Psalm someone can help me with this please?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• Lightroom and Photoshop download maps

  I bought Lightroom and Photoshop download cards. I have already downloaded on another computer, is anyway to get onto them a new computer?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your serial number original installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• iMac 27-inch 5K plug for Lightroom and Photoshop

  Hi all

  I am a hobby photographer (has a Nikon D750) and I am interested in buying an iMac 27 inches 5 k for Lightroom and Photoshop. What configuration should I I look to ensure a reasonable return (IE not freezing regularly)? I have seen the system requirements on the Adobe site but I gave will spend at least 3 k, I want not a computer that allows you to simply manage it but I don't want no exaggeration either. Regardless of the generation, I'll take the 16 GB of RAM, but I'm not too sure of i5 vs i7 and AMD R9 M380 vs M390 vs M395 performance when it comes to Lightroom and Photoshop. I usually update every 3 years or so, so I want a machine that will comfortably see me through overspending without I I don't know there is something even better in 2018-2019. I currently own a 2011 basic configuration end 13 inch, Macbook Pro and other than the magnificent 5 k screen, it's only the performance of Photoshop and Lightroom that are really convince me to level because it is always a great computer daily task.

  See you soon,.

  Emma

  You need a powerful GPU, at or near the top of the line. Not a middle of the road GPU.

  Please read:

  Adobe Photoshop Lightroom Help | Graphics processor (GPU) acceleration, troubleshooting & FAQ Lightroom

  Please read message 1 of this thread:

  Notes for Lightroom CC GPU (2015)

• I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks

  I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

• If I buy the deal of photography can I download Lightroom and Photoshop on my desktop and laptop computers with one license?

  If I buy the deal of photography can I download Lightroom and Photoshop on my desktop and laptop computers with one license?

  Yes.

  single user to Adobe (including subscription cc licenses) license allows installation on an unlimited number of computers, but allow activation/sign-in on computer up to two at any time.

• Lightroom and photoshop offer 15 March

  Hi all

  My question is about the recent offer for photographers which includes lightroom and photoshop.

  Does anyone know, if this offer contains an update of lightroom 6 when the new version will be released?

  Thank you for your answers and best regards,

  Thomas

  Yes, that offered only 'contains' a Lightroom 6 upgrade, because it has not yet been made public. But when he gets out, he will be available for installation and download if you are in terms of creative photography cloud.

• Hello! A few days ago, I, disabled Photoshop subscription (CC of Lightroom and Photoshop CC) Act in accordance with your instructions, I have not be enabled. Please help solve the problem.

  Hello! A few days ago, I, disabled Photoshop subscription (CC of Lightroom and Photoshop CC) Act in accordance with your instructions, I have not be enabled. Please help solve the problem?

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )