Just registered and installed Creative cloud, Lightroom and Photoshop. (Exit code 6)

Lightroom and photoshop has not installed properly, error messages are:

Lightroom Problem:-
 
 
Exit Code: 6
Please see specific errors below for troubleshooting. For example,  ERROR: 
 
 
-------------------------------------- Summary --------------------------------------
 
 - 0 fatal error(s), 4 error(s) 
 
 
 
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
 
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
 
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
 
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
 
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
 
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
 
-------------------------------------------------------------------------------------




Exit Code: 6
Please see specific errors below for troubleshooting. For example,  ERROR: 
 
 
-------------------------------------- Summary --------------------------------------
 
 - 0 fatal error(s), 4 error(s) 
 
 
 
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
 
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
 
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
 
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
 
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
 
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
 
-------------------------------------------------------------------------------------

Step 1: (x 86)

Go to Control Panel > program and features.

Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

When you are prompted to " reboot" the computer.

Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

It is ideal to uninstall them and reinstall the updated version. that should solve this problem.


(Step 2): (x 64)

Follow the same procedure again.

The redistributable Microsoft Visual C++ 2012 (x 64) to uninstall and reinstall the version updated.


http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x64.exe



Then launch application creative cloud and try to reinstall Lightroom and check.



Tags: Adobe

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