Lightroom crashes whenever I open it with an error 'preview cache.

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• After the upgrade from trial to the monthly subscription, I have the Adobe Pro crashing whenever I open it, with a note "Acrobat quit unexpectedly. How can I make it work?

  Hello

  Can someone advise how I can do my job Adobe Pro? Now it it gives me a note 'Adobe close unexpectedly' every time that I run. I have it on iMac. The trial version worked without problems, glitches began after I purchased a monthly subscription.

  Thank you in advance.

  If you are on Windows, I'd go to control panel > programs & features and do a repair.

• New import feature is shitty and any new version of LR crashes whenever I open it

  I guess that's the ONLY way to Adobe.   So, if this is the case... the new import System... SUCKS Big time.  It takes three or four different attempts to reach the file appropriate to your player to get my uploaded images.  Please go back to the easy way to sellct where my images.

  This latest version of LR crashes whenever I open it.  Don't know what the problem is but FIX IT!

  Hi RDPhotography,

  Apologies for the inconvenience.

  As mentioned by Keith, yes we are aware of the current issues with the last update of Lightroom and are currently working on this issue.

  For now, I suggest you follow the steps below:

  • Go to the Lightroom preferences > General > uncheck 'show add photos screen '.
  • Lightroom preferences > Performance > uncheck "use the graphics processor.
  • Restart Lightroom, and check if you are able to import
  • If the steps above do not help, then roll back to the last version and refer to this article for the same thing: https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html

• Lightroom crashed if I open the preferences

  I have a problem with my Lightroom. Lightroom crashed if I open catalog preferences. It is a catalogue, and I try to reinstall completely LR and cloud.

  Hi jsm,

  You can change preferences outside of the Lightroom.

  Please follow the Solution below

  1. Go to edit > preference > Performance > uncheck "processor chart use" If this does not solves the problem then,
  2. With Lightroom closed
  • Access

  C:\Users\YourUserName\AppData\Roaming\Adobe\Lightroom\Preferences    (Where AppData is a system folder / hidden so you may need to enter the name of the folder directly into your browser's address bar or activate hidden folders / system in the Internet Explorer view folder options.)

  • Open the file LightroomPreferences.agprefs
  • Locate the line use = True autobahn (press CTRL + F)
  • Take Autobahn use = False

  
  

  After save the file

  Restart Lightroom

  3. also refer to that link and update GPU if you use AMD map

  Adobe Photoshop Lightroom Help | Problems with graphics cards 6 CC/Lightroom Lightroom and AMD | Win

  Let us know if this helps

  Concerning

  ~ Mohit

• El Capitan I installed it on my MacBook and now my photoshop CS5.1 keep crashes whenever I open a document

  El Capitan I installed it on my MacBook and now my photoshop CS5.1 keep crashes whenever I open a document.

  I even reinstalled photoshop, but still it crashes. Anyone has any idea what it could be?

  Hello Sarika,

  In fact, I've upgraded to Photoshop CS6 and works very well.

  Thanks for the help.

  see you soon

  Georgios

• When I try and play games my computer crashes or I get BSOD with the error Stop: 0x000000F4.

  Hello, I recently built a computer and installed all the software, drivers and updates of windows that I needed. Go and try to play games, I can play for a little bit. Then my computer crashes or I get BSOD with the error Stop: 0x000000F4. Generally before that happens, Skype will plant give me a message that says "error disk i/o" If that helps. How can I fix this problem so that this error does not happen again? It happened several times. I tried to reinstall the CMOS battery on the motherboard. I have the latest firmware of my SSD and drivers for my card mother and graphics card. My specs are:

  Windows 7 x 64
  I7 - 4770 k
  ASUS Z87 - a
  Corsair Vengeance 8 GB 1600 Mhz
  Modular power supply Corsair HX750
  Liquid chillers H80i Corsair
  EVGA GTX Superclocked 760 ACX
  Samsung 840 120 GB SSD (boot disk; the games installed on it)

  Hello

  To help you, we will need files DMP to analyze what exactly happened at the time of the accident, etc.

  If you don't know where the DMP files, here's how to get to them:
  1. go to the Windows\Minidump folder.
  2 copy all the DMP files in the Minidump folder on your desktop and zip then those files.
  3 download the zip containing the files DMP to Skydrive or a Web hosting of your choice and paste in your answer.

  If you plan to use Skydrive, but do not know how to download it, please see the following:
  http://www.WikiHow.com/use-SkyDrive

  Please note that all "cleaner" such as TuneUp Utilities, CCleaner, etc., default will remove files DMP when using because of their place too.

  If your computer doesn't generate DMP files, follow these steps:

  1. start > type systemroot which should show the Windows folder, click it. Once inside this folder, make sure there is a Minidump folder created. If not, CTRL-SHIFT-N to create a new folder and name it Minidump.

  2. Windows key + key Pause. This should appear in the system. Click Advanced on the left system settings > advanced > performance > settings > advanced > make sure there is a check mark for "manage automatically the size of pagefile for all readers."

  3. Windows key + key Pause. This should appear in the system. Click Advanced on the left system settings > advanced > startup and Recovery > settings > failure > ensure there is a check mark next to "Write an event to the system log" > make sure that "automatically reboot" is unchecked.

  Ensure that the partial memory image is turned on and make sure the path is % SystemRoot%\Minidump.

  4. check that the viewers is ENABLED:

  Start > Search > type services.msc > on the name tab, search for Windows Error Reporting Service > if the service status is not started, then right-click and select start. Also to ensure that, under Startup Type set to automatic rather than manual. You can do this by right click, select properties and under general selection on 'Automatic' startup type and then click on apply.

  If you can not get into normal mode to do this, please do so via Safe Mode.

  Kind regards

  Patrick

• Hello I have PC and pay monthly. We are a small company. Question 1: For two years I have a full subscription to Adobe all programs. But the other day I would open an another user InDesign documents and could not open this with the error message: the

  Hello

  I have PC and pay monthly. We are a small company.

  Question 1: For two years I have a full subscription to Adobe all programs. But the other day I would open an another user InDesign documents and could not open this with the error message: "the document is done a new version than my version of InDesign. How should I do to upgrade my version to a version more recent?

  Question 2: I already have a license to use the software on two computers. Am I not allowed to use the same version I've taken down on adobe.com til two computers or terms here.

  Sincerely

  Stefan Svensson

  Hello

  Please see update requests in your desktop CC application.

  CC Adobe license can be activated on 2 machines using the same Adobe ID, but only one at a time.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• Last 2015.2 Lightroom crashes whenever I have save RAW in Photoshop

  LR crashes whenever I have save the RAW file open in PS via LR
  Mac OS X 10.11

  Please click the link below to download Lightroom CC 2015.2.1 or 6.2.1

  Lightroom CC 2015.2.1 / 6.2.1 now available

  Let me know if it helps.

  ~ UL

• How to prevent the creation of a profile whenever I open it with Firefox

  I'm on a Mac on Mountain Lion 30.0 Firefox running. Whenever I open the browser, it acts as if it opens for the first time and records nothing of earlier uses - bookmarks, preferences, etc. In troubleshooting, I noticed that it creates a whole new profile, so that my profiles folder ends with dozens of new profiles.

  I've searched quite exhaustive and tried other suggestions, including reset Firefox, do a clean install, etc., but nothing works. Prefs.js is not locked. I suspect there is a current permissions Mac or similar problem. I'm not under any antivirus software. I don't have this problem with other software.

  Any ideas on how to approach this on a Mac?

  Thank you.

  This only happens if Firefox is not able to create or update the file profiles.ini a reason any.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Recovering_a_missing_profile
  • http://KB.mozillazine.org/Profile_Manager

  You can try to repair disk permissions:

  • http://thexlab.com/FAQs/repairprocess.html

• CC of Photoshop crashes whenever I open it - may be to do with missing fonts from the recovered document

  Everytime I open Photoshop CC (2014), it crashes. I go as far to load the document retrieved, then shows me the Creative Cloud Typekit font substitution dialog box, but before I can support what anyone, she leaves. Maybe if I can open it without him load the retrieved document then it might work, but I don't know how to do this.

  Adobe support just solved this for me by resetting (renaming) my preferences from the file (in ~/Library/Preferences)

• 4.3 Lightroom crashes everytime I open the module much; How can I fix it?

  I use lightroom 4.3 on a dell studio xps with i7 and 16g of ram. I have recently purchased lightroom and get to the speed of the library module and wanted to spend the develop module. Unfortunately, whenever I try to open the Lightroom Develop module crashes. Fought with this all day and wondering if my time learning and organizing my library has beeen for nothing... It seems I'm not the only one with this problem. Can anyone help?

  SUCCESS!

  Because the problem seemed to be the mouse as (see above description), I acted on an error msg that appears from time to time when I use Photoshop Elements that said "there is a problem with your driver tablet... "A google search gave me this link: http://forum.wacom.eu/viewtopic.php?f=7&t=5744.

  I followed the instructions of Wacom, then went to 'Control panel of configuration/programs and features' and deleted any software that was installed when I installed my Wacom tablet. After this, I restarted my computor, reninstalled the Tablet using their latest drivers, as instructed, restarted again, and now everything is fine!

  Thx to all who have responded and Victoria, your instructions re monitor allowed me to refine my monitors so that they display the same (in my eyes) colors...

  RON HUBBARD

  Post edited by: LOC - HLM

• Firefox crashes whenever I open a vine

  Hello

  Whenever I try to open a web page that has a video to vineyard inside, firefox crashes. This happens every time. Same opening http://www.vine.co will crash firefox. I noticed the same thing with this website www.flashscore.com, whenever a team scores, firefox crashes. I tried to start firefox in safe mode, I even did a uninstall complete and reinstalled, same thing. I really don't want to use a different browser. Your help would be much appreciated.

  Thank you.

  Hello disappear, what kind of sound card do you use? Mozilla developers are working on a fix for some models that hang on some content audio html5, which should already be present in firefox nightly - for more details you can also check the #970147 bug.

  In addition to what has been said here, you can try to disable sounds "improvements" in the properties of the windows device speaker as a temporary workaround...

• My computer crashes whenever I open After Effects

  Whenever I have try and run After Effects, I get a blue screen saying 'KERNEL_SECURITY_CHECK_FAILURE' and my computer restarts. It started when I downloaded a template for a project. I tried to open it in After Effects and the blue screen appeared. I never download anything so I thought great, the only time wherever I have buy a model that he has a virus. But I scanned with Symantec and he said nothing about any possible virus... I used just After Effects a minute before I opened the project so I highly doubt that it is a matter of update. I'm currently scanning my computer viruses, but I don't know that I feel as if it was something else. Should I try to reinstall After Effects? If I do this, it will delete the files in my project? I have a lot of things I want to keep because I'm working on something big now and it's all in a single file. I'm under that the latest version of AE passing just installed last week. Works fine on my computer Windows 8.1. All drivers up to date. I'd appreciate any help, because I have to finish my video soon...

  It turns out that it was a problem with my graphics card. The most recent update of NIVIDIA GTX 870 M at the time caused the crash to happen, so I started my last update and it worked fine. The most recent update graphics card, as of today no longer causes the crash to occur, then all is well. Thanks for the help though!

• Safari crashes whenever I open it. any helpful ideas?

  last night, whenever I try to open safari it gives me a notice of error and stops. any suggestions on what to do to fix?

  Thanks in advance for the answers that help me solve this problem

  There seems to be a real problem with safari. I got this by opening safari and click on 'File' and opens a new window private, it works now.

• Firefox crashes whenever I open it. If I click on restart, it crashes again. I can only leave since the Crash Reporter.

  Repro steps: 1. open Firefox 2. Crash Reporter will appear 3. If I click on "Restart Firefox", then another instance of Crash Reporter is displayed 4. If I click on "Quit Firefox" then it closes.

  Here are the names of the crash reports. BP-12f226ff-d356-45fe-9440-4359b2161109.txt bp-230edb50-cc3b-483c-8d20-479c42161110.txt bp-2d3e6744-2bac-437f-8bb7-50ac42161109.txt bp-50e0ae40-1ebc-456f-8029-70d112161109.txt bp-569611d4-77cc-4f9e-9de2-447282161110.txt bp-6435a813-f004-4f94-be7d-1fe962161110.txt bp-801d528c-f5e8-43ca-96b1-c66d92161110.txt bp-87aaa7e8-0f7a-4b96-8d97-bc20c2161110.txt bp-9a4f0e43-47aa-42db-b387-49cd72161110.txt bp-b66c2a64-579e-4e54-bbf6-094ae2161109.txt bp-c8f343e2-b86e-465a-a996-4ceaa2161110.txt bp-d2dc5ea0-1048-4578-a833-cf2002161109.txt bp-d69a4e61-07bc-4715-9e47-efabe2161110.txt bp-e0cfe148-a249-43ff-877c-e98ce2161109.txt bp-e71e3b38-4fa6-4583-90d2-362e72161109.txt

  Initially, I had this problem after using Firefox nightly. However, an older previous version (37.0) regular Firefox worked. When I tried to update to Firefox, this problem happened.

  Hi ryangates, unfortunately these accidents are caused by security software websense currently running on your system and adversely affect firefox. According to some information, this can be corrected with more recent versions of websense, then you might want to contact your Department and if they could sliding an updated version of websense. otherwise firefox esr can also be an option: the pre-8.1 Websense versions cause outages starting in Firefox