CC of Photoshop crashes whenever I open it - may be to do with missing fonts from the recovered document
Everytime I open Photoshop CC (2014), it crashes. I go as far to load the document retrieved, then shows me the Creative Cloud Typekit font substitution dialog box, but before I can support what anyone, she leaves. Maybe if I can open it without him load the retrieved document then it might work, but I don't know how to do this.
Adobe support just solved this for me by resetting (renaming) my preferences from the file (in ~/Library/Preferences)
Tags: Photoshop
Similar Questions
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Photoshop crashes whenever I open it! Please any help?
Hello everyone
Today, I downloaded a psd file and when tried to open it I got the message that policies must be modified or so.
ANW I just press OK and after 2 seconds (I ddnt press something) crashed Photoshop and I can't open any psd which gives me the message of fonts! : S
I have a Macbook Pro with OSX Lion, 8 GB of RAM, processor i5 10.7.2 so I don't think it has to do with my hardware + the file is 4 MB only! .. Oh nd Photoshop CS5
I tried updating my Photoshop 12.0.4 but I got this error :/ (Photoshop 12.0.4 update is not applicable. Error code: U44M2P28)
His accident report...
Process: Adobe Photoshop CS5 [1399]
Path: / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
ID: com.adobe.Photoshop
Version: 12.0 [12.0x20100422 [20100422.wst4.180 2010/04 / 22:02:00:00 break; wst4 branch]] (12.0)
Code type: X 86-64 (Native)
Parent process: launchd [305]
Date/time: 14:24:32.526 2012-02-06 + 0200
OS version: Mac OS X 10.7.2 (11 C 74)
Report Version: 9
Interval since last report: s 853508
Crashes since last report:-5
Per-App interval since last report: 91851 sec
Per-App crashes since last report: 9
Anonymous UUID: 01554F14-FA6E-48AB-B04C-51FB41664B1C
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000088
VM regions near 0 x 88:
->
__TEXT 0000000100000000-00000001026c 4000 [38.8 M] r-x/rwx SM = COW/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Request for clarification:
objc [1399]: garbage collection is OFF
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 FontExplorer X Pro for Photoshop CS5 0x000000011c967ef6 FEXLanguageMgr::FEXLanguageMgr() + 58
1 FontExplorer X Pro Photoshop CS5 0x000000011c967feb FEXLanguageMgr::getLanguageMgr() + 47
2 FontExplorer X Pro Photoshop CS5 0x000000011c946398 FontExplorerXPlugin::Notify (unsigned long, _ADsc *, long, void *) + 176
3 FontExplorer X Pro for Photoshop CS5 0x000000011c945766 AutoPluginMain + 484
4 com.adobe.Photoshop 0x00000001006fd8ab AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 4331815
5 com.adobe.Photoshop 0x00000001002773e8 0 x 100000000 + 2585576
6 com.adobe.Photoshop 0 0000000100277565 x 0 x 100000000 + 2585957
7 com.adobe.Photoshop 0 x 0000000100071914 0 x 100000000 + 465172
8 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135
com.adobe.Photoshop 9 0x0000000100066dd2 0 x 100000000 + 421330
10 com.adobe.Photoshop 0x000000010024ef03 0 x 100000000 + 2420483
11 com.adobe.Photoshop 0x00000001002784f3 0 x 100000000 + 2589939
12 FontExplorer X Pro for Photoshop CS5 0x000000011c945542 FindListenerListEnd() + 162
13 com.adobe.Photoshop 0x000000010024a43f 0 x 100000000 + 2401343
14 com.adobe.Photoshop 0 x 0000000100071914 0 x 100000000 + 465172
15 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135
16 com.adobe.Photoshop 0x0000000100066dd2 0 x 100000000 + 421330
17 com.adobe.Photoshop 0x00000001012f8d37 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16895411
18 com.adobe.Photoshop 0x0000000100078e5c 0 x 100000000 + 495196
19 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135
20 com.adobe.Photoshop 0x0000000100066dd2 0 x 100000000 + 421330
21 com.adobe.Photoshop 0x00000001012f6fab AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16887847
22 com.apple.Foundation 0x00000001036da014 __NSFireTimer + 102
23 com.apple.CoreFoundation 0x00000001033b9f84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
24 com.apple.CoreFoundation 0x00000001033b9ad6 __CFRunLoopDoTimer + 534
25 com.apple.CoreFoundation 0x000000010339a471 __CFRunLoopRun + 1617
26 com.apple.CoreFoundation 0x0000000103399ae6 CFRunLoopRunSpecific + 230
27 com.apple.HIToolbox 0x000000010ae2f3d3 RunCurrentEventLoopInMode + 277
28 com.apple.HIToolbox 0x000000010ae3658f ReceiveNextEventCommon + 181
29 com.apple.HIToolbox 0x000000010ae364ca BlockUntilNextEventMatchingListInMode + 62
30 com.apple.AppKit 0x00000001043163f1 _DPSNextEvent + 659
31 com.apple.AppKit 0x0000000104315cf5-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 135
32 com.apple.AppKit 0x000000010431262d-[NSApplication run] + 470
33 com.adobe.Photoshop 0x00000001012f6ecc AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16887624
34 com.adobe.Photoshop 0x00000001012f80f7 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16892275
35 com.adobe.Photoshop 0x0000000100068a22 0 x 100000000 + 428578
36 com.adobe.Photoshop 0x00000001002376c0 0 x 100000000 + 2324160
37 com.adobe.Photoshop 0x000000010023775f 0 x 100000000 + 2324319
38 com.adobe.Photoshop 0x0000000100002a44 0 x 100000000 + 10820
Thread 1: dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x000000010a7ed7e6 kevent + 10
1 libdispatch.dylib 0x000000010a5fd5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010a5fc14e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.adobe.amt.services 0x0000000110723c53 AMTConditionLock::LockWhenCondition (int.) + 37
3 com.adobe.amt.services 0x000000011071ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x0000000110723cbe AMTThread::Worker(void*) + 28
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
3 wire:
0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77
2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77
2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Wire 5:
0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77
2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 6:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181
5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141
6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522
7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13
Line 7:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181
5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141
6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522
7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181
5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141
6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522
7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13
Wire 9:
0 libsystem_kernel.dylib 0x000000010a7ece42 __semwait_signal + 10
1 libsystem_c.dylib 0x000000010a65fdea nanosleep + 164
2 com.adobe.PSAutomate 0x000000011d6610fb ScObjects::Thread:sleep(unsigned_int) + 59
3 com.adobe.PSAutomate 0x000000011d643033 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x000000011d6611f6 ScObjects::Thread:go(void*) + 166
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Wire 11:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
12 wire:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 13:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x000000010a7eb67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010a7ead71 mach_msg + 73
2 com.apple.CoreFoundation 0x0000000103391b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010339a2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000103399ae6 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x000000012123c541 CMIO::DAL:RunLoop:OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00000001212326b2 CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 15:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl 0x000000012167f019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl 0 x 0000000121814943 APXGetHostAPI + 4091683
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
16 wire:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl 0x000000012167f019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl 0x000000012169b95c APXGetHostAPI + 2547516
4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x000000010a7ecd7a __recvfrom + 10
1 ServiceManager - Launcher.dylib 0x00000001268ac982 call + 54020
2 ServiceManager - Launcher.dylib 0x00000001268abadf call + 50273
3 ServiceManager - Launcher.dylib 0x00000001268aab26 call + 46248
4 ServiceManager - Launcher.dylib 0x00000001268aab81 call + 46339
5 ServiceManager - Launcher.dylib 0x00000001268aac02 call + 46468
6 ServiceManager - Launcher.dylib 0x00000001268a530d call + 23695
7 ServiceManager - Launcher.dylib 0x00000001268a54a6 call + 24104
8 ServiceManager - Launcher.dylib 0x00000001268a5f2f call + 26801
9 ServiceManager - Launcher.dylib 0x00000001268a601d call + 27039
Call 10 ServiceManager - Launcher.dylib 0x00000001268a931f + 40097
11 ServiceManager - Launcher.dylib 0x00000001268a95c5 call + 40775
12 ServiceManager - Launcher.dylib 0x00000001268a9b84 call + 42246
13 ServiceManager - Launcher.dylib 0x00000001268a9d71 call + 42739
14 ServiceManager - Launcher.dylib 0x000000012689bdaf Login + 1773
ServiceManager - Launcher.dylib 0x000000012689d295 Login + 7123 15
16 ServiceManager - Launcher.dylib 0x00000001268aa2a8 call + 44074
17 ServiceManager - Launcher.dylib 0x00000001268ac6c1 call + 53315
18 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
19 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
18 wire:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890
2 com.apple.CoreServices.CarbonCore 0 x 0000000109748414 TSWaitOnConditionTimedRelative + 157
3 com.apple.CoreServices.CarbonCore 0x00000001097481eb TSWaitOnSemaphoreCommon + 358
4 com.apple.CoreServices.CarbonCore 0x000000010977b97a AsyncFileThread(void*) + 219
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 19:
0 libsystem_kernel.dylib 0x000000010a7ed192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010a6ab594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010a6acb85 start_wqthread + 13
Line 20:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()
3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858
4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 21:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()
3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858
4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()
3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858
4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 23:
0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840
2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()
3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858
4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632
5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335
6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13
Line 24:
0 libsystem_kernel.dylib 0x000000010a7ed192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010a6ab594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010a6acb85 start_wqthread + 13
Thread 0 crashed with X 86 State of Thread (64-bit):
Rax: 0 x 0000000000000000 rbx: 0x00007fff5fbfd8a0 rcx: 0x0000000000000e0e rdx: 0x0000000000000e50
RDI: 0x00007fff5fbfd8a0 rsi: 0 x 0000000000004000 PBR: RER 0x00007fff5fbfd9d0: 0x00007fff5fbfd8a0
R8: r9 0x000000010e822a00: 0 x 0000000000000000 r10: 0 x 0000000000000000 r11: 0x00000000ffffffdf
R12: 0x00007fff5fbfd9af r13: 0x00007fff5fbfd9a0 r14: 0x0000000129ae50d0 r15: 0x0000000101e83f4d
RIP: 0x000000011c967ef6 rfl: 0 x 0000000000010206 cr2: 0 x 0000000000000088
Logical CPU: 0
Binary images:
0 x 100000000 - 0x1026c3fff + com.adobe.Photoshop (12.0 [12.0x20100422 [20100422.wst4.180 2010/04 / 22:02:00:00 break; wst4 branch]]-12.0) < 60BDBEFD-6906-48FB-C43C-67668F4F1A75 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
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0x1127ac000 - 0x1127efff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) < 2B1571E1-8E87-364E-BC36-C9C9B5D3EAC4 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x112a83000 - 0x112a9efff libJapaneseConverter.dylib (54.0.0 - 1.0.0 compatibility) < 489CAB2F-2854-3435-81CD-A062384016F7 > /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x112aa3000 - 0x112ac4fff libKoreanConverter.dylib (54.0.0 - 1.0.0 compatibility) < 32EBCCBC-E862-3888-8202-B01053FDFECA > /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x112ac8000 - 0x112ad7ff7 libSimplifiedChineseConverter.dylib (54.0.0 - 1.0.0 compatibility) < D5083346-BF48-325F-9399-06F4F9D7986C > /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x112adb000 - 0x112aedff7 libTraditionalChineseConverter.dylib (54.0.0 - 1.0.0 compatibility) < 8F0BC42F-025B-3803-9C3E-FBD99199DFAA > /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x112af1000 - 0x112af2ff7 libCyrillicConverter.dylib (54.0.0 - 1.0.0 compatibility) < B33779D3-937C-39A1-91E9-385B5268EF70 > /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x1132fd000 - 0x113305fff + com.adobe.asneu.framework (stand version 1.7.0.1 - 1.7.0.1) < 3D59CB21-F5C7-4232-AB00-DFEB04206024 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x11347e000 - 0x113485fff + e/s asynchronous enable (?) - ???) < 4A594DDA-92E0-8995-316B-1D7EB10CF57F >/Applications/Adobe Photoshop CS5 / * / enable Async asynchronous IO IO.plugin/Contents/MacOS/Enable
0x1136de000 - 0x1136e7fff + FastCore (?) - ???) < 15558285-6C3A-5C49-EDF4-4A664DE01D8C >/Applications/Adobe Photoshop CS5/*/FastCore.plugin/Contents/MacOS/FastCore
0 x 115433000 - 0x115461ff3 + MMXCore (?) - ???) < 32062990-40CB-B7C3-4E42-1516FA248390 >/Applications/Adobe Photoshop CS5/*/MMXCore.plugin/Contents/MacOS/MMXCore
0x1154e9000 - 0x115554ff0 + multiprocessor support (?) - ???) < 19B980AD-3187-9403-77DE-04815B631D76 >/Applications/Adobe Photoshop CS5 / * / Support multiprocessor Support.plugin/Contents/MacOS/MultiProcessor
0x116b00000 - 0x116bc7ff7 ColorSyncDeprecated.dylib (4.6.0 - 1.0.0 compatibility) < B3E00682-FD14-30C3-AE7D-2B16655AD469 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x116d69000 - 0x116da6feb + com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 1.0.0.64 - 1.0.0.64) < CD8BD7C7-0F66-29B6-C158-A6EF8DF69996 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/updaternotifications.framework/Versions/a/UpdaterNotification s
0x116fba000 - 0x116fbafff com.apple.quartzframework /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz < 21FCC91F-C7B9-304F-8C9C-04F3924F4AE3 > (1, 5-1, 5)
0x116fbd000 - 0x116fbefff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) < 0F55CD76-DB24-309B-BD12-62B00C1AAB9F > /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x11b0f7000 - 0x11b0fafff com.apple.AppleSystemInfo (< 598ADC13-C994-3579-A885-0D6658DDD564 > /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo 1.0 - 1.).
0x11c5a0000 - 0x11c5bcff7 + MeasurementCore (?) - ???) < 362B1E96-E8A2-1EE3-C5BB-2ABAF6A2BB6A >/Applications/Adobe Photoshop CS5/*/MeasurementCore.plugin/Contents/MacOS/MeasurementCore
0x11c900000 - 0x11d1e7ff7 + FontExplorer X Pro Photoshop CS5 (3.2.1?) - < C8383148-9AB8-2C07-43C6-3B19E7D0E0B6 >/Applications/Adobe Photoshop CS5 / * / FontExplorer X for Photoshop CS5.plugin/Contents/MacOS/FontExplorer Photoshop CS5 Pro X
0x11d438000 - 0x11d439fff ATSHI.dylib (?) - ???) < F13B3CE7-DFD5-3FB4-B56F-73F6348A80EE > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x11d4df000 - 0x11d73bfef + com.adobe.PSAutomate (12, 0-12, 0) < DEF17256-5104-6A43-5800-D6F2CD64C350 >/Applications/Adobe Photoshop CS5/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
0x11d951000 - 0x11d9f5ffb + com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) < 332E7D8D-BF42-3177-9BC5-033942DE35E0 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x11da57000 - 0x11daf7fef + com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) < 53DD7281-5B59-7FF5-DB57-C9FD60E524C7 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x11db3d000 - 0x11db5dffb + com.adobe.ape (adbeapecore version 3.1.65.7508 - 3.1.65.7508) < 284C86BE-ACD8-31DD-E58D-544F581BC93B >/Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x11dce3000 - 0x11dceeff7 com.apple.DisplayServicesFW (2.5.2 - 317) < 48964503-D7F0-3567-9594-E6AA9C9300EF > /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x11df00000 - 0x11e394fff com.apple.RawCamera.bundle (3.9.0 - 584) < CB295E3D-6E52-4E53-D553-A7C5FF960C01 > /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x11ed15000 - 0x11ed4afff com.apple.securityinterface /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface < 790DDF7E-6BA9-36DD-B818-2322A712E1F5 > (5.0 - 55004)
0x11ed75000 - 0x11eda2fff com.apple.quartzfilters (1.7.0 - 1.7.0) < ED846829-EBF1-3E2F-9EA6-D8743E5A4784 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x11edd1000 - 0x11edd5fff com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) < 46DBC886-A984-36F8-BAC6-CFBAED880258 > /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C Contents/MacOS/AudioIPCPlugIn
0x11edda000 - 0x11ede0fff com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) < 25F21980-C114-3688-B6E7-FD83052D67B1 > /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x11f100000 - 0x11f192ff7 com.apple.PDFKit (2.6.1 - 2.6.1) < 33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x11f1ee000 - 0x11f235ff7 com.apple.CoreMedia /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia < AA2E9D78-A08C-39E2-B423-D69A75C2397D > (1.0 - 705.42)
0x11f257000 - 0x11f271fff com.apple.CoreMediaAuthoring (2.0 - 889) < 99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6 > /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0 x 121230000 - 0x121280fff com.apple.CoreMediaIO /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO < 13374EA4-83BE-3407-B9DD-D199426D0E7A > (210, 0-3180)
0x1212a5000 - 0x1212d0fff libpcre.0.dylib (1.1.0 - 1.0.0 compatibility) < 7D3CDB0A-840F-3856-8F84-B4A50E66431B > /usr/lib/libpcre.0.dylib
0 x 121400000 - 0x122247fcf + com.adobe.adobeswfl (?) -2.0.0.7489) < DBD38111-48D6-C031-EF50-D034C94ED38B >/Library/Application Support/Adobe/*/adbeapecore.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/AdobeSWFL
0 x 122448000 - 0x1225d2ff7 com.apple.QTKit (7.7.1 - 2306) < A97042BD-4FD8-3556-9279-6B7742C98904 > /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x1226d5000 - 0x122767fff com.apple.CorePDF /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF < 6056B710-155A-3543-9373-B9F3E5FC99CE > (3.0 - 3.0)
0x1227b5000 - 0x122a23ff7 com.apple.QuartzComposer (5.0 - 236) < CBF3070A-BD09-328D-857F-F35A0E1D22B5 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x122b7b000 - 0x122df6fff com.apple.imageKit (2.1.1 - 1.0) < 9C159577-0FFF-34D8-890E-66627A9E44FB > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x122f78000 - 0x123076fff com.apple.QuickLookUIFramework (3.1 - 500.1) < D3A71FF1-7ED1-39DB-AD4E-451612DA536C > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0 x 123120000 - 0x1233abfff com.apple.JavaScriptCore (7534.52 - 7534.52.7) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore < 4B188A38-3A5B-327D-ABE9-8EE2420B3791 >
0 x 123431000 - 0x12384dff7 com.apple.SceneKit (2.1 - 125.1) < 296A889C-2E9D-366F-8962-E23931EECC70 > /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x123a20000 - 0x123dbefef com.apple.MediaToolbox /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox < BF05C02D-3202-3FF8-A334-C14AF7C89F9E > (1.0 - 705.42)
0x123e32000 - 0x124264fff com.apple.VideoToolbox /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox < FA0AD643-845C-3378-AFD1-8C5BD0215B72 > (1.0 - 705.42)
0x1242f1000 - 0x124a85fef com.apple.CoreAUC (6.11.04 - 6.11.04) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC < FFC336DF-C71F-3C93-8E93-5CBD9EEAE940 >
0x124aa1000 - 0x124af4fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) < 45159B9E-05BF-35B2-AF76-D933490FBFB1 > /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x124afe000 - 0x124bfbfff com.apple.avfoundation (2.0 - 180, 30) < 061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C > /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x124cb3000 - 0x124d0ffff com.apple.QuickLookFramework (3.1 - 500.1) < 0C9E98D2-D8F9-3161-9809-0D77B98AD938 > /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x124d47000 - 0x124d9bff7 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) < 5D86BECB-9F7A-3FDB-9436-C3DE4B2A5F29 > /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x125fe1000 - 0x12600bfff com.apple.cmio.DAL.VDC_4 /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/MacOS/VDC < 3C963342-7F33-33D9-BB82-4BBEB8D18ADB > (210, 0-3180)
0x1262a7000 - 0x1262dcfff libTrueTypeScaler.dylib (?) - ???) < B326A78E-C65A-345E-8D64-62B45CC6FA3F > /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc're / libTrueTypeScaler.dylib
0x1262e9000 - 0x12636aff7 libType1Scaler.dylib (?) - ???) < 272DE5FE-9A91-3283-9212-84F7DD53B71C > /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc're / libType1Scaler.dylib
0 x 126899000 - 0x1268c1fef + ServiceManager - Launcher.dylib (?) - ???) < 4608E5E7-7F22-A4FF-527C-E97EA339FCCC >/Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib
0x127e60000 - 0x127e8eff7 GLRendererFloat (?) - ???) oats /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl < 16DF14A0-7264-31A4-83F6-E6F96CF4AB3D >
0x12aa51000 - 0x12abe9ff7 GLEngine (?) - ???) < D770A837-9F8D-3C86-AB33-CBDEF5599CA2 > /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x12af5d000 - 0x12b056fff libGLProgrammability.dylib (?) - ???) /System/Library/frameworks/OpenGL.Framework/versions/A/libraries/libGLProgrammability.dyl < BCA0FD49-2103-33D8-8801-326C6A62465E > ib
0x12c0f6000 - 0x12c4e9fff com.apple.driver.AppleIntelHDGraphicsGLDriver (7.14.5 - 7.1.4) < CB2AB05D-80A1-3017-BB1A-8C201588A389 > /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelH DGraphicsGLDriver
0x12d000000 - 0x12d6dbff7 libclh.dylib (4.0.3 - 4.0.3) < E162CEC6-C0F3-3222-8675-D168932BD544 > /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0 x 200000000 - 0x2007e3fff com.apple.GeForceGLDriver (7.14.5 - 7.1.4) < DFEC9327-FF15-31D2-9097-D693EA5185A4 > /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x7fff62685000 - 0x7fff626b9ac7 dyld (195.5 -?) < 4A6E2B28-C7A2-3528-ADB7-4076B9836041 >/usr/lib/dyld
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 7
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1938
thread_create: 0
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 303.6 M resident=224.1M(74%) swapped_out_or_unallocated=79.4M(26%)
Regions in writing: Total = 565. 3 m written=327.8M(58%) resident=386.0M(68%) swapped_out = 0 K (0%) unallocated=179.3M(32%)
VIRTUAL FIELD TYPE
=========== =======
ATS (font support) 33.3 M
CG backup stores 6892K
Image CG 2036K
CG 208 K raster data
Images shared CG 3448K
CoreGraphics 16K
CoreServices 1804K
IOKit 3596K
MALLOC 437,5 M
Flyleaf MALLOC 48 K
Tag memory = 240 16.0 M
Tag memory = 242 12K
Tag memory = 251 8K
OpenGL GLSL 1372K
(Reserved) 128K reserved OpenGL GLSL VM address space (not assigned)
BATTERY GUARD 56.1 M
Pile of 34.2 M
VM_ALLOCATE 17.9 M
__CI_BITMAP 80K
__DATA 45.6M
__IMAGE 1256K
__LINKEDIT 43.8 M
__RC_CAMERAS 236K
__TEXT 259.8 M
__UNICODE 544K
mapped file 157.3 M
32.9 shared memory M
=========== =======
TOTAL 1.1G
In TOTAL, less space reserved VM 1.1 G
Model: MacBookPro6, 2, MBP61.0057.B0C of BootROM, 2 processors, Intel Core i5 2.53 GHz, 8 GB, MSC 1.58f16
Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 256 MB
Graphics: graphics card Intel HD, Intel HD Graphics, integrated, 288 MB
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x02B5, 0 x 000000000000000000000000000000000000
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x02B5, 0 x 000000000000000000000000000000000000
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 gear, 1 incoming serial ports
Network service: Airport, AirPort, en1
Serial ATA Device: ST9500325ASG, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfa100000 / 2
USB device: Internal card reader memory, apple_vendor_id, 0 x 8403, 0xfa130000 / 5
USB Device: Hub BRCM2070, 0x0a5c (Broadcom Corp.), 0 x 4500, 0xfa110000 / 4
USB device: Bluetooth USB Host Controller, apple_vendor_id, 0 x 8218, 0xfa113000 / 6
USB device: Apple keyboard / Trackpad, apple_vendor_id, 0 x 0237, 0xfa120000 / 3
USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfd100000 / 2
USB device: Receiver IR, apple_vendor_id, 0 x 8242, 0xfd120000 / 4
USB device: Built-in ISight, apple_vendor_id, 0 x 8507, 0xfd110000 / 3
Please guys, any help would be appreciated... Thank you!!
As you can see in the crashlog, you crashed into the plugin 'FontExplorer X body '. Disable this plugin until you can update by the author of the plugin.
In addition, the ME version of Photoshop should have available updates as well. You must get them from WinSoft instead of Adobe, as WinSoft sells the ME version.
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don't know why, but now when I try to open a file, the search wizard opens instead
Hi John,.
You can check if this article helps.
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CC of Photoshop crashing just after opening
Hello world
I've got Id and Adobe Reader Pro XI works very well on the CC, but Photoshop crashes whenever I open it.
I tried uninstalling and reinstalling, signing of CC and update my graphics card. So far, no joy. I'm kinda a noob to all this, so bear with me if this is a simple mistake.
I would appreciate really any assistance - as the online online help chat redirects me to call the hotline and call the helpline cannot be done at the Office of the hours... when I'm in a work desk! Gah.
My computer is running Windows 7, with an ATI Radeon HD 5670 graphics card. Now updated. Almost 5 GB of RAM and 1 GB dedicated graphics card, then that should be OK.
See you soon.
Fault of type 92018673, bucket 20
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480338c
P4: atiocl64.dll
P5: 2.3.451.0
P6: 4cfd9adc
P7: c0000005
P8: 0000000000074fd0
P9:
P10:
Attached files:
C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.XML
These files are available here:
C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5
Symbol of the analysis:
Recheck for solution: 0
Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a
State: 0
________________________________
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
The failed module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Exception code: 0xc0000005
Offset: 0x0000000000074fd0
ID of the process failed: 0 x 540
Start time of application vulnerabilities: 0x01d0429dd3bec301
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Program Files (x 86) \ATI Stream\bin\x86_64\atiocl64.dll
Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a
It says that right in the accident report that your video card driver crashes.
Access the site Web of AMD and update the driver.
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El Capitan I installed it on my MacBook and now my photoshop CS5.1 keep crashes whenever I open a document.
I even reinstalled photoshop, but still it crashes. Anyone has any idea what it could be?
Hello Sarika,
In fact, I've upgraded to Photoshop CS6 and works very well.
Thanks for the help.
see you soon
Georgios
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Photoshop crashes whenever I try to save.
Photoshop crashes whenever I try to save. I just downloaded CC (2015.5)
Close Photoshop once and rename the folder settings of Photoshop CC 2015.5 oldPhotoshop CC2015.5 settings.
And then launch Photoshop and see if it still does not record.
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New import feature is shitty and any new version of LR crashes whenever I open it
I guess that's the ONLY way to Adobe. So, if this is the case... the new import System... SUCKS Big time. It takes three or four different attempts to reach the file appropriate to your player to get my uploaded images. Please go back to the easy way to sellct where my images.
This latest version of LR crashes whenever I open it. Don't know what the problem is but FIX IT!
Hi RDPhotography,
Apologies for the inconvenience.
As mentioned by Keith, yes we are aware of the current issues with the last update of Lightroom and are currently working on this issue.
For now, I suggest you follow the steps below:
- Go to the Lightroom preferences > General > uncheck 'show add photos screen '.
- Lightroom preferences > Performance > uncheck "use the graphics processor.
- Restart Lightroom, and check if you are able to import
- If the steps above do not help, then roll back to the last version and refer to this article for the same thing: https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html
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CC and CC 2014 Photoshop crashes when I open any file.
CC and CC 2014 Photoshop crashes when you open any file. I have to do a force quit. I hope I can solve this problem, I looked for answers for a week. Any help would be great!
Thank you
Jason
Mac 10.9.4
Presentation of the material:
Model name: MacBook Pro
Model identifier: MacBookPro6, 1
Processor name: Intel Core i5
Processor speed: 2.53 GHz
Number of processors: 1
Total number of cores: 2
(By heart) L2 Cache: 256 KB
L3 Cache: 3 MB
Memory: 8 GB
I thought about it, my Adobe Drive application had passed, I had to uninstall Adobe Drive 4 and then install Adobe Drive 5 - then open it and click on updates. It will update then you can have the Player Adobe enabled in your handling prefs file.
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I would like to have at least one of my toolbars that are displayed at the BOTTOM of my browser open screen. How can I move a toolbar from the top to the bottom of the page? I don't want to do this by using an extension, and when I read about the extension, I really have not seen how it would move the toolbar to the top-down any browser page open.
Thanks in advance for the supply, the answer and the procedure to get this accomplished.You can't drag an entire toolbar to the bottom of the window. The Bar of the Addon is a "toolbar", drag whatever you want from the Palette to customize or a toolbar up to the bar of the Addon.
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I have photoshopCC, but some how I get pop ups saying that my path for cs6 is expires, and then I buy and get a licience no, well I have not because I have a year of photoshop and lightroom CC. How can I get rid of this message from the Marie trial please
Go to Photoshop forum
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URGENT *: CC 2015 Photoshop crashes whenever it tries to open a file
I recently updated my CC to 2015 of Photoshop (Adobe Creative Cloud) and post here that update, it blocks every time it tries to open any file, any size (CR2, Jpeg).
It gives a simple error that adobe Photshop has stopped working.
I have a computer dell laptop with Windows 7 64-bit OS.
Pls help urgently.
The path of the defective module is the same and its blocking because of the Intel Graphics Driver on your computer, "ig7icd64.dll" corresponds to the software driver for intel.
We recommend that you update the drivers from the Intel site now and see if that helps.
Path of the failing module: C:\Windows\system32\ig7icd64.dll
Kind regards
~ Mohit
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Whenever I open Word 2007, UAC asks if I want to allow the program to make changes to this computer
original title: notification of user account control
Whenever I open Word 2007 notification of the user account control window appears, asking me if I want to allow the following program to make changes to this computer. How can I stop this and why this is happening? This only happens with Word 2007.
Whenever I open Word 2007 notification of the user account control window appears, asking me if I want to allow the following program to make changes to this computer. How can I stop this and why this is happening? This only happens with Word 2007.
Hi kathleen,.
When this happens, bottom right of the window that appears, you will see blue' when thease noticefication appears, click on it and then just pull the slider down a notch by default.
hope this helps
ASHLEY No.: 1 FAN OF MICROSOFT AND WINDOWS 7 do not forget if you tick the response as correct, vote for him as useful to help other users find a solution faster
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SO, until this morning on my ipad safari worked well. I just tried then, serious in my address bar, type and the app instantly crashed. It happened repeatedly, any fixes I tried. Is this just a problem with the update, or should I take my iPad to the Genius bar and see what they say?
I got exactly the same problem this morning. This has affected my iPad 2 and iPhone 5 s, both running on IOS 9.2.1
No solution so far. I restore the iPad from the back to the top at the moment, but I am not optimistic. Will update when it's over.
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Browser keeps opening with previous tabs from the previous day. How can I stop this?
Under Tools > Options > general, I have the browser when I open the browser to "open a white page" but it keeps opening the previous tabs from the night before. How can I stop this? I read the advice of the forum but not found or overlooked the answer. I checked all my other settings and can't find anything that could be the cause. Please advise?
The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions, open Web sites and preferences.To reset Firefox, perform the following steps:
- Go to Firefox > help > troubleshooting information.
- Click on the button 'Reset Firefox'.
- Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
- Firefox opens with all the default settings applied.
Information can be found in the article Firefox Refresh - reset the settings and Add-ons .
This solve your problems? Please report to us!
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When I open a new tab, it is always gray inches from the previous pages on this subject. Worm 13.0
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