Limited connectivity Windows 8

I have samsung laptop 64-bit of windows 8. The problem is that this laptop will not connect to the wifi hotspot, I create using another laptop of Dell in which windows 8.1 is installed. In fact my Samsung laptop connects to the wifi hotspot, but the status of the connection is limited. My cell phone and other portable computers connect with the same point of access without any problem. I use the Connectify software to create hotspot. The problem is only with the portable Windows 8 Samsung. Also, when I try to share data between the computer samsung laptop and another laptop using cable ethernet or shareit app, the connection remains limited which means that I can't share the data. But when I try to share the data using Ethernet cable or shareit app between my Dell laptop and a few other laptop computer, the connection is established without any problem and normally the data are transferred.

I don't know why this is happening with my Samsung laptop. The problem is specifically with the Samsung laptop. Can anyone help?

Hello Mary,.

Thanks for posting your question on the Microsoft community.

We need more information about the issue so that we can help you better.

What is the number of full model of your Samsung laptop?

Thank you for details on the issue.

This problem can occur because the parameters or corrupt network drivers. This can also occur due to some problems with the connection of network as the incorrect connection settings.

I would suggest trying the following methods and check if it helps.

Method 1:

Run troubleshooting network adapter and check. Please follow these steps:

a. press Windows + C keys and click on Search.
b. type Troubleshooting in the search box and click on it in the search results.
c. click on "display all" and then click on 'network card'.
d. click on 'Next' and follow the on-screen instructions.

Please also run Troubleshooting Internet connections. You can follow the steps above. Click on 'Internet connection' instead of 'network card'.

If this does not help, use method 2.

Method 2:
Please use the steps outlined in this article and the Coachman.
Reference:
Wireless and wired network problems
http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-81&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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