Live Mail

Out of the blue for me, Live mail lost 'contacts' file, folder, etc. My computer guy recently moved me to another PC of XP to Win7 and all was well for 2 weeks.

I don't have the old files he used to copy the contacts to the XP system, although he kept them.

How to bring back my contacts

Thank you

Hello David,.

Welcome to the Microsoft community.

I would like to ask you:

  • The contacts were present after the transfer of Windows XP?
  • What files are you referring to when you say "I don't have the old files he used to copy the contacts to the XP system?
  • Contacts exist when webmail, log in using the same e-mail address?

As a first step of troubleshooting, you can consult the following Microsoft support article and check if it helps.

Let us know the results. We will be happy to help you further.

Tags: Windows

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