live streaming of media speed is very slow

I have a teenager, when my teenager going to a popular gaming site, my computer slows down. I managed to fix it but, as a teenager, re-entered in the site it happened again. At least, I suspect this is the cause. Media and audio (mp3) are never to load and sometimes just expire. I cleaned the registry, clean disk, defrgged, spy and virus analyses, startup changed, all that I have the good sense to do without success. Does anyone have an answer?

Hi Nicolioette,

  • That is the site of games your teen accesses to play games?
  • You try to read the media and audio online or is it through CD / DVD?
  • What is the program you use to read the media and audio?
  • It slows down the operation of any computer or it slows Internet?

When you visit the site of games he would invite, allows you to install add-ons and ActiveX modules controls and some ActiveX may contain torjan virus or spyware. This can slow down the performance of the computer and the Internet. You can follow the steps below and check if that helps you solve the problem.

Step 1

I suggest you to reset the configuration of Internet Explorer on your computer and check if it helps. Access the link below to learn more on how to settings reset Internet Explorer: http://support.microsoft.com/kb/936213

Step 2

You can also run a scan for viruses online from the link below to check if your computer is infected with viruses or spyware. If you find files infected, try to remove it and check the performance.

http://safety.live.com

Step 3

Access the link below and follow the steps described in the article, and check if that helps you improve your computer's performance

http://windows.microsoft.com/en-us/windows7/Ways-to-improve-your-computers-performance.

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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