loading cursor worked all day

How can I get my loading cursor to stop running? He has been running around in circles all day?

Hello

Please perform a hard reset first. A hard or forced Reset clears all the information in the memory of the computer which can restore the functionality. Reset your computer forces the system to erase and restore the software connections between the BIOS and hardware.

Please find the below steps:

Hard Reset a laptop computer with a removable battery

To perform a hard reset on a computer equipped with a removable battery, follow these steps:

  1. Turn off the computer.
  2. Remove the computer from the docking station or port replicator.
  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.
  4. Disconnect the power adapter from the computer.
  5. Remove the battery from the compartment to batteries.
  6. Press and hold the power button for about 15 seconds, remove any residual electric charge capacitors that protect memory.
  7. Insert the battery and plug the power adapter into the laptop, but do not connect peripheral devices.
  8. Press the power button to turn on the computer.
  9. If a boot menu appears, use the arrow keys to select start Windows normally and then press the Enter key.
  10. After you have reconnected each peripheral device, run Windows Update and HP Support Assistant to update all device drivers.

Hard Reset a laptop with a sealed or non-removable battery

NOTE: Do not try to remove a sealed battery, as this may void your warranty.

  1. Turn off the computer.
  2. Remove the computer from the docking station or port replicator.
  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.
  4. Disconnect the power adapter from the computer.
  5. Perform button for your computer model by following the instructions in the following table.

If Notepad starts meet after a Hard Reset, but is still slow, please follow the steps described in the following document:

 

Improve the performance of the system without adding memory (Windows 8):

http://support.HP.com/us-en/document/c03340676

 

Improve the performance of the system without adding memory (Windows 7): http://support.HP.com/us-en/document/c01817290

Please select the document depending on the operating system on your laptop. Please make sure you follow all the steps mentioned religiously for best results.

 

If the two solutions above (Hard Reset and the Document above) do not, help us, please run a Diagnostic Test on the hard drive.

 

Test a hard drive from the BIOS: http://support.HP.com/us-en/document/c00439024

 

 

Screening of hardware failures (Windows 8): http://support.HP.com/us-en/document/c03467259

Please see the hard drive in the above document to test from the Hardware Diagnostic tools.

 

I hope this helps.

 

!------------------- Please click on the star of CONGRATULATIONS on the left to say 'thank you '. Check the box "Accept as Solution" if she answers / solves your problem. Thank you-----------------------------------------------------------------!

I am an employee of HP.

 

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