Assistance from HP Support has not worked all day

I have a HP Pavilion with Windows 8 g7.  The message I get is "HP Support Assistant has stopped working. Said to windows is checking for a solution. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. It is still ongoing since this afternoon. Any suggestions what I can reach to tackle this problem? Thank you.

Hello

Try the following

Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

When this has completed, restart the laptop.

Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

After installation, restart the computer again.

Kind regards

DP - K

Tags: Notebooks

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