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• My serial for adobe first 12 items does not work, how can I do?

  Hello!

  I bought a camera canon in November and a pack of 5 lightroom and adobe first 12 items were with the camera.

  Then I have 2 serial number and when I put the serial number of the first element to get the app, it does not, the error message said that "we cannot validate serial number please contact the customer service"

  But it is the right number and I don't know what to do...

  Help please

  You may need to contact the person who sold the camera with this software to see what they can do to help.  Adobe did not, so there is no accounting at their end for what you received with your purchase.

• I recently installed adobe first, and in the creative cloud, I don't see option open its just watch to day... What do I do

  I recently installed adobe first, and creative cloud I see no option to open his watch just straight up to this day... What do I do

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• I uninstalled adobe first, and now I want to install it again but when I opn AAM adobe shows Permira

  I uninstalled adobe first, and now I want to install it again but when I opn first AAM adobe shows up-to-date and I can't instyall it suddenley .and some software became the ADNA hel trial.

  Hi shail3232

  KB Doc: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  Please visit: http://forums.adobe.com/message/4962119

• Why should I reinstall the CD content for first 10 items?

  Hello

  I installed the software Adobe first 10 Elements and Photoshop Elements 10 a WIN7 (x 64) GERMAN

  The content CD is installed, too.

  After some correct initialization of software (start up), we will say I used it 5 times with success, the next launch of first Elements 10 shows

  complain in a popup window:

  "An incomplete set of materials (instant film, title - and menutemplates for example.). has been installed. To install all of the complete content, insert

  your DVD content or download content from the internet.

  You want to install the content now? »

  My only solution is to uninstall the DVD content completely and reinstall!

  That's mean! It will take only 15 minutes to do and certainly isn't a correct behavior!

  I'm running the latest version and checked updates!

  If someone could help me correct this serious fault, I would really appreciate...

  Thank you, Klaus

  Same thing happened for me using Windows 7 64 bit. Given that the content has been installed in Program files (x 86), I moved the content to the folder in Program Files/Adobe first Elements 10. She merged the elements contained in the existing folders. Then I turned off the error message telling me that I had no content. Seems to work fine and I have now everything from loading when I start the program.

• I need help downloading Adobe Lightroom and Photoshop on my new laptop computer.

  Hello, I downloaded Adobe Lightroom and Photoshop on my old laptop that was stolen, and I need to re - download on my new laptop... How can do this?

  Check to see if you can follow link below

  Download and install apps Cloud Creative

• Help Setup Adobe Muse and Adobe BC

  Hello

  My client has made a NEW Adobe account and bought a BC Adobe Web marketing plan. He wants a website with a blog, and fortunately, I know how to do this.

  But I have no idea on how to publish the Web site. If I use the button publish on Muse it will only display the Web of BC websites that I did with my account. Usually, each site that I made with Adobe BC is under my own account Adobe.

  I would really like to know how to publish it. I hope that there is an easy solution for this.

  Thank you!

  However, I found this solution in the forums: http://forums.adobe.com/thread/1289534

  Apparently, I'm looking pretty hard. Thank you very much for your quick response!

• I have adobe first 10 items and I'm having some problems with it please help

  Here are the problems I am having with Adobe Premiere Elements 10:

  1 transitions won't load. The word loading will appear and it will not come to the top.

  2. the videos will not play smoothly. When I press on play skipps in a way he will not play smooth, making it very difficult to change.

  3 keeps closing on me. It will be something that comes up that says "Adobe premiere elements has stopped working and closes in the program. He does constantly.

  Please help me I don't know what's the problem with him.

  The first two numbers sound like a video driver issue.

  What is the make and model of your video/chip card?

  What is the installed video driver number and date?

  For the last number, it could be many things, including the video driver. I look over this ARTICLEand if there is nothing in the first part, then proceed to set up a computer in the second part of the OS. It would probably be a good time to publish the complete specifications. your computer and the images of your project and Source. Finally, the third part covers many of the troubleshooting tips and provides many links.

  Good luck

  Hunt

• How to export to mp4 in adobe first 10 items

  the difficulty to choose mp4 as export format

  davidcross0345

  What your first items 10 operating system runs on and using a NVIDIA GeForce video/graphics card adapter? Please read the announcement at the top of this forum about the serious display Elements first question 10/NVIDIA Ge Force. The full description of the problem and how repairs are there... the solution is to roll back the version of the driver for may 2013. This is not possible if your operating system is Windows 8 or 8.1 64-bit. If this topic does not apply to you, then please read on.

  You know roads .mp4 export exports and have problems to make the export go to a successful conclusion or you do not know the roads to export a file with a... MP4 file extension. If the problems in getting export to go in his term, then please give all the details of your export settings, media source, project settings.

  Remember, .mp4 is just an extension of file (format wrapper for compression of video and audio from the file). So, depending on your needs, you may need to consider video and audio compression as well as file extension in your decisions.

  As for the roads...

  1 action/computer/AVCHD and one of the preset choice .mp4

  2 action/mobile phones and players/Apple iPod, iPad and iPhone / and one of the Presets options

  If you need help with settings, please give us more details about your project, and we will post the suggested settings.

  We will follow your follow-up to the top in the morning.

  Thank you.

  RTA

• Adobe first and photoshop elements bundle

  Adobe photoshop elements and first came bundle with this c h8 - 1413. Even said on the box.  I uninstalled these thinking I could reinstall them using the D partition if I needed. So now I wanted to make some videos and to my supprise, cannot be found in the backup.

  How do you get them back? Are they? And please don't tell me I have to restore settings I have average of things for a while now it would be terrible?

  "How to make a comeback? Are they? And please don't tell me I have to restore settings I have average of things for a while now it would be terrible? "

  Well, well I won't say next...

  Crickets chirping in the background...

  What this World Cup huh?

  OK, seriously...

  Sorry to say, you have learned a hard lesson about how recovery partitions work.

  Software of third-party manufacturer is usually (preinstalled) slipstreamed back to HP factory recovery system and becomes mesh in Windows even as if it was already installed on the C drive. In other words, there is no installation exe file you can simply enter on the D drive to C drive.

  Only thing I don't know is if the installed Adobe products are 'Trialware' or programs fully unlocked to use.

  IF it turns out that you would have to pay for the additional program elements, then this isn't the time to recovery.

  I would consider looking at the newest version PES on PES 10 12 first. There was quite an overhaul since then and a 30 day free trial is available.

  That is how you will, and once all installed as you wish, I would consider to create either an image of your system, or better still, a Clone drive. If you have a lot of things, it would be a faster way to recover from a failed drive more later.

• Adobe first and Vista?

  Hi, I have the window Vista for my laptop and that you need some changes software instead of the Director of the window seems to is too basic. But Vista won't let me use Adobe Premier but this software works with all the other systems, but Vista, why?

  I have Adobe Premiere on Vista and I have no problem.

  You should try to reinstall to see if it helps.

  What exactly is your problem? Maybe I can help you.

  Gan or you go here: http://forums.adobe.com/index.jspa?promoid=JOPCT

  I am Member Forums Adobe and have existed in the past for help.

  Aid has always been good.

• Correspondence sizes matter. Need help. PS first and still

  Hello, so I edited a video to the top and made a dvd for the first time menu. I have connected all the buttons and makes nice nice however... I realized after doing the menus that the dvd is 720 x 480.

  I put the menus in there and since it worked, I thought that it would be "re - format video when the dimensions change.  Is it possible to do this job without create menus entirely?

  I ship this dvd to a customer in the morning, and I will re-start not rather the menu from scratch.  Here are the screenshots of the video when played

  Video has been exported to 720 x 480. and the menu that I believe has been 1920 x 1080

  

  I have never tried to use a HiDef on a DVD... menu which is, as you have discovered, only 720 x 480 to the DVD specifications

  So what you see CAN be a factor of even 'try' to fit your HiDef menu in the DVD specifications... that "looks like" he brought the menu to fit and then also the video

  I don't really know a solution... but you should ask questions in this forum community: still | Adobe Community

• Card activation is not from adobe first 13 items

  I have a card to download software but is not activiating the software, I currently have the trial version but it runs to date and I need the software

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• Help with Adobe Edge and MUSE

  I want to loop continuously animation Adobe Edge, I placed in my file of MUSE - but Adobe Edge animation frame - again at any time a visitor interacts with the site.

  Q: is it possible to have the loop Adobe Edge animate, play without interference from the interaction of the MUSE of the site visitor.

  Hello

  Read the following article, "adding scrolling animations effects."

  Adobe help Muse | Adding content on board animate

  See if it meets your needs.

• Crash Adobe first and Media encode

  Good evening

  When I export a Media Encoder first film, first Media Encoder crashes.

  Is there anyone who has gone through this too?

  Today I installed a new GeForce GTX 650Ti and it does not solve the problem.

  I am on Windows 7 Professional

  Hope someone can help out me.

  Best regards, Wim

  Your colleague Dmitri Tikhonov has the solution for this problem. It had to do with Quicktime Player.

  The solution proposed to Dmitri was:

  1. Uninstall Quicktime player

  2 re - install Quicktime player

  3 start SOUL while holding the SHIFT key while loading.

  And now it works fine!

  Thank you all and especially Dmitri to solve the problem!

  Best regards, Wim