Login screen - user account icons aren't select-able

After a cool start, you are presented a page with icons representing all user accounts.  As a general rule, you "select" your account you are presented either on your desktop or if your account is protected by word a middle screen will appear asking for your password, and then you go to your office.

In my case, the page describing the user accounts seems normal, but the 'focus' selection is fixed on the first account on the left and the mouse is not able to select another account, nor popup RMB all the menus that should be available for power, etc., to the bottom right and left of the screen.  The "highlight" mouse other icons, but will not change the focus to select what is worthless.

Address this problem some strange connection default 'new' user (i.e. the first icon in user account on the far left that the select update is fixed) and then "change user" to your main account.  Oddly enough, the page you are presented with when you 'switch user' seems to be the same as the login screen original but is fully functional (i.e. Select-able icons), so no problem to switch to another user.

Q: seems to be one of the initialization files is corrupted somehow.  If so, what is it and how to replace.

The AV is up to date and was recently performed as well as MS updates.  I scanned for files corrupt but found nothing.  The event log shows nothing abnormal but since I don't know exactly what I'm looking for it may have a few hidden clues.

Any help would be greatly appreciated!

Doug

Hello

Thank you for your reply,

I suggest that you perform a complete system scan using the Microsoft Safety Scanner to eliminate any problem related to the virus/malware.

Microsoft safety scanner http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

We answer back after preforming step. We would be happy to help you further on the issue.

Tags: Windows

Similar Questions

  • After upgrading my Windows Vista computer to SP2 double my user account icons.

    Original title: After upgrading my Windows Vista computer to SP2 double my user account icons. I'm not trying to delete one of them, because all of the account will be deleted.  How can I fix it?

    I use a laptop Lenovo Dual 32-bit CPU. My OS is Windows Vista Business.

    Hello
     
    Where it seems double?
     
     
    Method 1:
    Step 1:
     
    If step 1 work, try step 2
     
    Step 2:
    Try to perform the clean boot and check if it helps, here is the link:
    http://support.Microsoft.com/kb/929135
     
    Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

    Method 2:
     
    If the problem persists, you can uninstall service pack 2, put the computer in start state in minimum mode, and then reinstall Service Pack 2 and see if that helps.
     
    Step 1:
    Perform the system restore and go back to a date when Service pack was not installed on the computer.
     
    Step 2: Put the computer in a clean boot state.
    Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

    Step 3: Download Windows Vista Service Pack 2 here:
    http://www.Microsoft.com/download/en/details.aspx?ID=16468
  • The user account icon continues to blink

    The user account icon continues to Flash even though I repeatedly answered "no" to if I want a program to make changes to my computer. I use Windows 7.

    Hello

    1. you remember to make changes to the computer before this problem?

    2. when exactly you get the error message?

    3. What is the full error message?

    4. which antivirus program is installed on the computer?

    Follow these steps:

    Method 1: Run an antivirus with Microsoft Safety scanner scan and check if the computer us is not infected.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx
    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
    The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Method 2:  To determine whether a third-party program is causing this problem, you can check in a clean boot state.

    To help solve problems, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135
    Please note:  After troubleshooting, be sure to put the computer to a Normal startup mode.

  • I forgot the password for the authorized user account. How am I able to get on the authorized user account

    If I forgot the password for the authorized user account. How am I able to get on the authorized user account? I am the authorized user btw.

    Hello

    1. What do you mean exactly when you say 'authorized user account password'?

    2. who are you referring?

    Are you a person referring Windows user name and password, refer to the article that you give

    In addition, technical support engineers Microsoft cannot help you recover passwords files and Microsoft who are lost or forgotten product features.

    Microsoft's strategy concerning lost or forgotten passwords

  • How can I make the biggest user account icons, they are too small?

    I can barely see the names in the user accounts on the computer. Can I enlarge the icons? It is the screen that appears when you turn on the computer.

    Hi ToniBialek,

    Follow the troubleshooting steps in this thread to adjust the size of the icons for your user account.

    Let is know if this helps.

  • What computer wakes from sleep, must choose user account icon to open a session

    When I activate the Windows Administrator icon and I have to click on it to move forward.  How I didn't remove that?

    * original title - administrator permission *.

    Yes, they were icons of the user.  I had to select one with my picture. Go to start and enter mmc has failed to top the local users and groups or users.  However, the problem seems to have taken care of itself.  He disappeared as mysteriously as it appeared.

    Thank you for responding.

  • Vista doesn't let me past the user account icon screen. Let me just highlight the icon / does nothing when double-clicked

    My computer will start up screen that displays the icons of users.  When I double click on my icon (or any other for that matter) it only highlights the icon and does not open it.  So basically I can't get through this form and have not been able to access anything on my computer.  What could be wrong here and what do I do to fix it?

    Hello

    Were there any changes made on the computer before the show?

    Method 1:

    Step 1:

    Try restarting your computer in safe mode and check if the problem persists.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2:

    If you can log in to safe mode, refer to the link and try to do a system restore:

    What is system restore?

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

    Method 2:

    If you are not able to connect through safe mode, I suggest you try to do a restore from WinRE (Windows Recovery Environment) system and check if it helps.

    Insert the installation disk to perform the WinRE .

    What are the system recovery options in Windows Vista?

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  • When you log in to the user account, icons and start menu missing only to see Office XP

    After that, I don't connect to my side user all the watch is the background... no whole... start the taskbar button are missing and icons... I can't even right click... . How can I fix?

    * original title - after that I cannot connect to my side user all the watch is the background... no whole... start the taskbar button are missing and icons... I can't even right click... . How can I fix? *

    Hello

    · What is the number and the model of the computer?

    · What is the service pack installed?

    · Do you remember all the recent changes on the computer before the show?

    Try the steps listed in the link below: after the Windows Logo appears, or after you log on Windows, a Windows XP computer can display the wallpaper, a black screen or a blue screen: http://support.microsoft.com/kb/318027

  • login screen Microsoft account does not accept my password reset

    After trying several times the cccount login page microsoft won't reset my password.  I called microsoft and they say reset my password again.  I have done this and chosen a new password, but it still does not recognize my new password.  Help!

    You have enabled authentication step 2?
    I suspect what happens is that you use always the global account password and not the built application password.  You will always get mail until you connect the device (which is a good idea in any case) and then you'll need generate a password (on the pc in outlook.com) and 'trust' of the mobile device. After what he should not do that.

    You must open a session and go here https://account.live.com/securityprivacy/overview to do.

    Alternatively, you can install the outlook application, so whenever you need an "access code", you can approve it directly on the mobile device.
  • How windows7 go directly to the login screen without a screen (only one current user) user accounts

    If only a single user is present, how to make windows7 go directly to login without user accounts screen screen?

    If only a single user is present, how to make windows7 go directly to the login screen without user accounts screen?

    If you mean 'go directly to the desktop' then here is the method:

    1. press Windows + R key on your keyboard.
    2. Enter the following command and press ENTER:
    netplwiz
    3 click your account name.
    4. uncheck the box that requires users to enter a password.
    5. click on OK.
    6. Enter your password when you are prompted, and then click OK.
  • How to remove the user account from the connection Start Page (therefore restart goes directly to the desktop without the need for any clickthru)?

    On my Windows 7 Home Premium SP1 64-bit system, all I had to do was to remove all the accounts (other than 'administrator') in addition to my login information main user account and remove the password of the Admin account and I use a main user account, and then whenever I reboot, reboot goes all the way to the Windows desktop (i.e. through it does not stop with a cover page showing the user account).

    -It does not seem that this approach works for my Vista SP2 Business Edition 32 bit.  In fact - I get TWO accounts of user with the exact name even appear (my account "DougL12"), as well as the "Administrator" account  None of these accounts have passwords (I can just click on one of them, which brings up a screen to enter a password, then click again without entering any PW, and then I get thru on my desk).

    When I go to 'User accounts' control Panal and select 'Manage another account', windows displays a screen showing three accounts:

    (1) "Guest" (power off);

    (2) "DougL12" (hey I am running, whose B-T-W has privileges admin; also do not have a password); and

    (3) 'administrator' (which, if I choose only, is not an option 'disable', although it has not one)

    (password).

    NOTE: page does not display "" versions of the user account "DougL12", although the login screen that is telling.

    so:

    (1) what do I do to eliminate the appearance of user accounts / Login Screen (i.e., default to my main user

    Account, "DougL12" and should not click)?

    (2) any thoughts as to why the system could be displaying two Occurrences of the user account Login "DougL12" on the

    login screen?

    Hello
     
    I would like to suggst you follow link which can help you solve your problem below:
    Turn on automatic logon
     

    See also:

    Enable and disable the built-in Administrator account
  • Help! All files on disk of data lost after deleting a user account in Windows Vista

    Hello

    I delete a user account on Windows Vista. After the deleted account, I can't access any files stored on my data disc (not c :), how can I access these data again?

    The data are very important to me. Help, please

    ARO

    Alex Ho

    Hello

    Thanks for posting in the Microsoft Community.

    I appreciate that you try to recover the data after the deletion of the user account in Windows Vista.

    Since you've already deleted the user account, you would not be able to recover the data.

    However, you can use any third party to the data recovery software.

    NOTE: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

     

    Reference link:

    Difficulty of a corrupted user profile

    http://Windows.Microsoft.com/en-in/Windows-Vista/fix-a-corrupted-user-profile

  • How can I access/use the files/folders located in another user account?

    I got a new pc that I used the easy transfer of files to transfer everything over XP to Windows 7, but there are records in the user account I need to be able to use the user account administrator, how to transfer these files via? or do I need to set permissions or privileges to be able to see them? or can I remove this particular user account and keep files and folders on this subject? Can someone please help

    Moved from feedback

    Original title: PERMISSIONS/PRIVILEGES of USER ACCOUNT

    When you log on as an administrator account, then you are allowed to access any folder and open or move any file.

  • I would like to change the password of a standard user account.

    original title: change password in Windows 7

    I would like to change the password of a standard user account. Windows 7 tells me that if I do that some data may be lost. What data, specifically, I lose if I proceed?

    I solved the problem.

    Initially, I tried to reset the password using computer management > local users and groups > set password. However when I tried Control Panel > user accounts > manage user accounts > reset password I was able to change it without any error message. I guess there is a difference between 'set password' and 'reset password '.
    Thank you
  • We do not find our user accounts, it is said that they are there, but they do not appear in the folder

    We just got this PC and tried to establish user accounts.  He said that accounts of users (2) are there but they do not appear in the record and 1 single user is available.

    Hello

    Press the Windows key + R, type netplwiz command run, click OK. In the user accounts window, you should be able to see all the user accounts on your system.
    Hope this helps, good luck :)

Maybe you are looking for

  • Two spam e-mails will not erase

    I got two emails from spam that I can't delete or move. He tells me that I don't have permission to access the Messages. They are: [email protected] and [email protected] Lionel (Mussell)

  • Slate 7 HD 3403ea

    Hello My slate 7 I bought wonder worked Friday set up correctly, he was in charge during the night and today it came on fine as usual, then he just got itself turned off and wont come back on, tried to load it again, but it will not come I have not a

  • UNABLE TO DOWNLOAD HP PHOTO CREATION

    RECENTLY I BOUGHT HP DESKJET INK ADVANTAGE PRINTERS 2515. I GOT THE SOFTWARE WITH HER CD. IT has a SOFTWARE OR a UTILITY NAMED "HP PHOTO CRÉATION" ,WHICH I AM NOT ABLE TO DOWNLOAD from THE NET. WHEN DO TENT, IT DISPLAYS the MESSAGE "PLEASE CHECK YOUR

  • curves, histograms

    How can I make a curves adjustment to make a copy of the photo to look like another? luminance and color of the two copies must be identical. Thank you.

  • change menu bubble icon

    Hi all, how can I change my icon menu on the now hover over it?, for example, change of menu bars to close cross.i try with button States but I Don t know how to insert in the menu widget or the composition of works as I want. http://brianhoffdesign.