Logitech QuickCam Pro 9000 video does not work

QuickCam Pro 9000

M/N: V-UBM46

PID or S/N: LZ921BP

P/N: 860-000119

Operating system: Windows Vista 32 bit

Software of Logitech: QuickCam 11 software

Version: v11.9 (From CD)

I did a clean install, but the video doesn't always work. The MIC on the webcam works but the webcam itself will not work. I think it has something to do with a driver problem. Please tell me what steps to follow to correct the settings of windows and drivers, so that the webcam works. Thanks for your help.

Hi ComputerFun,

After searching the compatibility of Windows Vista site, it shows that the Logitech QuickCam Pro 9000 is compatible with Windows Vista 32 and 64 bit. He also had a download that was necessary for your QuickCam. I've included the URL for the Web site to verify if you have this download for your device.

http://www.Logitech.com/index.cfm/435/3056&CL=us, en? DiSo = 13

You can follow the link to install a webcam

http://windowshelp.Microsoft.com/Windows/en-us/help/1070d774-F55D-4575-aba6-bc6b507af8561033.mspx

Another test would be to do a clean boot and see if you have the same problem or if it could be a 3rd party software or program interfere.

Follow the article below for more information to boot.

KB 929135 - how to solve a problem by performing a clean boot in Windows Vista

http://support.Microsoft.com/kb/929135

Have you tried to contact Logitech? I suggest you talk to them and see what they say.

If please reply and let us know if the driver helped to solve your problem or if you still need help.

I hope this helps.

Kind regards.
Nicolas Mathieu
Visit ourhttp://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/Microsoft answers feedback Forum > and let us know what you think.

Tags: Windows

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