Logo is absent from the elements when I save for the web

I was given a logo to work with a project, but every time I try to save it as a GIF, jpeg, or in a different image format, the text in the logo is missing.

Here is a screenshot of what it is supposed to look like:

Liz1.jpg

Here is a screenshot of what it looks like when you save for web:

Liz2.jpg

I adjusted the color the butterfly and the text to the clear green color, you see, but the text is missing and some original colors appear on the save for web viewing.

I tried without success to the following:

  • Copy / paste the logo
  • Changing colors
  • Separate logo
  • Expand the logo
  • Addition of stroke
  • Live Paint

Save as a PDF file works, but when I tried to print flyers with the image to the Kinkos, I met the same problem with the text disappearing.  Does anyone know how to fix this?  I know that I could just put it in Photoshop to get the final product I want, but I'm going to use this logo in the future and don't want to experience the hassle again.

This is Illustrator CS5, and I work on a PC.


Thank you.

Looks like you got the white fill set to overprint.

Select the text that is disppearing, and go to the attributes Panel and see if overprinting is enabled.

Tags: Illustrator

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