Long pending with applecare?

I'm just curious as to how long you guys have been waiting? For me its 2 hours and counting!  Just curious, if someone has beat me?

Lets see, I bought applecare for my iphone, thank God, I keep received.  I never needed to use it for the first years, but finally my time has come.  I called applecare and don't you know. they have no record of me. Pass the hours on the phone that day. Finally, I had to dig receipts and contracts and email them all in.  I give the floor now and you would know /? they have once again no trace of my contract?

OK fast forward... I arrive at the apple store for an appt at 440 PM for a change of battery, over in-store by 615 pm Get home.  Phone does not work! battery doesn't charge, phone is turn at random, the round button down will not work (basically, I can't go between screens once I am on a screen, his eternal-kind of like be queued with applecare-ETERNAL)

So I call applecare as soon as I get in the door, I'm STILL waiting. so approximately 620 MP-850: NO END IN SIGHT!

think before you buy applecare. I'm not trying to be mean, but I'm frustrated right now and share my honest experience.

Yes, the Apple, the phone lines are current ran with problems with the new update, so expect from time to time.  If you're lucky, I recommend you to try the option chat on getsupport.apple.com as they seem to be slightly faster, or just wait until, on the morning that everyone tends to call places after work (in the evening).  Good luck!

Tags: Using Support Communities

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