Lose all lightroom preferences

I have LR 5.7.1.  Every month or two when I l open Lightroom, a screen I have to re - enter my serial number, little as I have to buy an upgrade.  When this happens and LR opens, all my preferences for export, what info appears on the pictures, etc. disappeared.  I guess they gave to the standard ones.  What happens and is it possible to prevent this?  It takes awhile to reset everything.  In the past, I forgot some items, getting to files sent to the printer, saved in low quality, ruining several impressions.

Can someone please, please help me?  I posted this question before with no responses.

Thank you

Bill

I read your post again, and the question is different from that in the link I provided. If I understand correctly, you can use LR with specific changes to your preferences settings & and they 'stick' for a few months. At some point LR you request your serial number tenant and appear to be recovering its default preferences file.

The most likely cause of this question connects to Windows after a system Shut Down with a different user account name. I tried with my connection to the guest account in Windows 7 and the first thing I see at the launch of LR is the entry to record screen and serial number Adobe. Make sure you use the same Windows login accountt when working in LR and this issue must stop.

Tags: Photoshop Lightroom

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