lost desktop computer, the icons and the early prog files__
lost desk top, icons and start prog black screen file
Hi Firemankjm,
I recommend the following steps.
Step 1
1. right click on the empty area of the desktop that will bring up a small menu.
2. click on display and check the box for show desktop icons.
3. check if you are able to see the desktop icons.
If this step does not solve the problem try step 2
Step 2
Check if the problem occurs in safe mode. If there is no icon of office in safe mode, then try another step 3 step 4.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 3
Perform a virus scan online on your computer.
http://www.Microsoft.com/Security_Essentials/
Just reply to return the result.
Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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