Lost Word & office when reformatted for laptop

My 6mth old laptop Vaio was floored by a virus & I was told to reformat. I have just return & it runs Windows but Word & Office have disappeared, and the Vaio Care & photo editing software that comes with it. In fact it seems very basic compared to what I had before, which was pre-installed when I bought the laptop. I have to buy these if I want that they? Or can I somehow use the original product key on the laptop to replace. I hardly use Word & not paying to replace, but miss Xcel SO much.

Your laptop's are delivered with discs of recovery or a hidden restore partition which should be accessed to make recovery disks.

Its rarely needed to put in shape to get rid of a virus, which said never was lazey

I don't know where you sent the PC to 'fix' but one who did it seems to have done a v.bad work.

You can visit Sony supports, specific to your model and examine how to follow for the recovery disks and then use them. If one who "fixed" your laptop has destroyed the recovery partition, you must contact Sony support to request the recovery disc game, for which there will be a small fee.

As for the Office, unless you paid extra for the office, or it was Office Starter, he was a trial version.

If it's Office Starter of Sony, the recovery discs should reinstall

Tags: Windows

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