LR Mobile Sync

I continue to lose sync, the menu at the top says: I'm sync would be but the option to synchronize the collection does not show, I need to restart LR to get it back.

I stay connected all the time.

It is a page on the Adobe site where I can raise a ticket directly with Adobe, for the monthly subscription, there should be a route to connect directly with their technical staff.

JM

Am I correct that when you create a new collection (not a smart collection that is not supported) the checkbox to activate the collection for synchronization is not available. -Guido

Tags: Photoshop Lightroom

Similar Questions

  • Lightroom for mobile sync shows do not all files

    Hi all:

    I use mobile sync between my iPad and iMac. When I open Lightroom on laptop brand new and connect to my Adobe account, I do not see a synchronized catalog. There is just an empty catalog. My iMac and my iPad see content synchronized and seem to sync whenever I edit collections. However, the computer laptop do not, despite the fact that, on this laptop:

    • I am connected to my account Adobe CC (in the menu at the top of the left page of the LR window and creative cloud)
    • Lightroom Mobile Sync is on.
    • I'm connected with my Adobe ID in the Lightroom preferences with my correct ID from Adobe.

    Attached screenshots.

    I had the same problem on another laptop I have owned. (Today), I recently bought a new laptop and installed LR on it, meet a former and authorizing a new. The exact number of devices present in my Adobe account online as does all my happy mobile. If anyone has any ideas, I would be grateful. Thank you.

    What Miss me?Screen Shot 2016-09-30 at 7.59.39 PM.pnglaptop.png

    Fix.

    Just because laptops are mobile, which in itself does not classify them as Mobile Devices. You can see the contents of specific collections of synchronized to a catalog on mobile devices like Android devices, iPhone, and iPad.

    This catalog can reside on a laptop or desktop computer. Technically there is no catalog "Mobile".

  • Mobile Sync slow or blocked on Lightroom CC 2015.5.1

    After that last LR CC Office Update mobile sync is incredibly slow.  I had at least 1 photo (currently 6) 'stuck' in harmony for weeks, but it seems to never end.  Impossible to find exactly which photo it is or I would simply he remove it from the library. Called support Adobe and thought that they fixed (after almost an hour on the phone) by removing finally the sync.lrdata file, but never finished re-synchronization. For what it's worth, my iPhone and iPad LR mobile customers seem to complete sync very well... desktop is the only one that is stuck.

    I found a few guilty by doing a Visual search through 2500 + photos in sync, looking for the symbol «...» ». Simply, I removed these images and imported back to LR. But have not been able to find the last few images stuck using this method.

    Any suggestions would be greatly appreciated.

    I found some synchronization problems as what I was able to solve of the following way:

    1. use your web browser to go to lightroom.adobe.com - make sure that you are connected to your Adobe ID

    2. look in your photos and see if any have a completely black thumbnail.

    3. delete these photos in the web interface.

    4 go back to LR on the desktop and synchronization. Synchronization must complete.

    5. open LR Mobile on your mobile device again and let it sync if necessary.

    Repeat as needed until all the photos are properly synchronized.

    Mike

  • Lightroom for mobile sync with old catalogue?

    Hello

    I been using Lightroom since version 2, but are just now digging in my main computer editing, that's why I hope to support with the following:

    I use Lightroom CC on my iMac. That's where I also my main drive store my catalog (I only use a single catalog for all of my photos).

    Now, I have learned more about mobile Lightroom and find it very useful, or so I thought. Of course, it's nice to share intelligent previews with my iPhone and iPad, but I want edit files with my MacBook while I'm away from my main computer.

    While I read on Dropbox as possibility of synchronization, I find this is much easier, as the copy of my catalog files. As a result, I simply copied the catalog on an external hard drive, which is now connected to my MacBook. Since this is the 'same' catalog, Lightroom mobile syncs everything beautiful. The changes that I did also appear on my iMac.

    Now my question:

    I can just let this copied and finally old catalog on my external hard drive and synchronize only via mobile Lightroom? I don't care much more editing Smart surveys that have been synchronized via mobile Lightroom. My thoughts: since I work on the synchronized files, no matter how 'old' catalog is that I use. Previews will be always up to date.

    Is this correct or am I missing something?

    Looking forward to your experience and your thoughts on it.

    Greetings

    fumoyofu

    I quickly read your messages, and while it seems useful, I need offline. Have not written it yet, but I travel a lot and want to change the 12 years and + flight hours I find myself regularly.

    Appreciate if this thought and your entry.

    Edit:

    I have install a 2.5 hard drive "(1 to) to contain my catalog and all the photos are now imported with smart insights." This way I can edit on the go, without wearing my tough guys around.

    Not a great solution, but one that will work for now.

  • Lightroom Mobile Sync, showing the old Adobe identification code

    After changing my ID account Adobe Adobe. Lightroom Mobile Sync still shows the old ID even after the vocals with the new ID and try reinstalling the app does not solve the problem. This problem is on several Mac and Windows computers and even on the Lightroom iOS app.

    Your problem should be fixed now. There was a problem of configuration at the end let me know how it works.

    -

    Guido

  • Question Lightroom Mobile Sync

    Hi all

    I think that ultimately, I need help from technical support Adobe, but that throw out there for others who have similar questions.  I've had two different subscriptions with Adobe (don't ask why): (1) monthly subscription to the photographer who included Photoshop Lightroom and Photoshop CC, and (2) a single subscription to InDesign.  I obviously should have bought the full suite of CC knowing what I know now.  I noticed the Black Friday sale before Adobe offered and contacted support by chat for 1) cancel subscriptions for both above and 2) replace them by a subscription to subsequently complete CC I thought allowed access to all Adobe applications.

    When I run Lightroom in my identity plate area, I try to use Lightroom Mobile sync (worked until I canceled my photographer package) and am currently get a message that my laptop Lightroom has expired and cannot perform the synchronization between the Office of Lightroom and Lightroom on iOS.  When I connect to my account on the Adobe Web site to watch to see what subscriptions I active, I show two lists: (1) my newly acquired Creative Suite of cloud and the package of 2) my expired photographer listed have expired.

    Yet once again, I expect that the full suite of Cloud Creative should have allowed me to synchronize Mobile with Lightroom.  Instructions for Lightroom syncing seems to indicate that this is the case (screenshot below).  All advice appreciated words.

    Thank you!

    Lightroom Mobile Screenshot.jpg

    Hello

    The problem has been solved since the back-end, could you please sign out of Lightroom and then sigh, LR mobile should work now.

    Concerning

    Rohit

  • Why Lightroom 5.6 stopped mobile sync with Lightroom?

    All of a sudden Lightroom 5.6 stopped mobile sync with Lightroom. I created 3 new collections that I need to sync... and Lightroom for desktop computer is just sitting there saying sync 28 pictures (of which there are 39 to synchronize) and their synchronization does not despite being connected and saying sync is turned on.  What is going on?

    Could you try to delete the sync.lrdata file, and then restart LrD. It would restart/refresh sync (metadata only).

    Remove the Sync.lrdata can solve everything that is the question.  Or, at least, could trigger to reproduce. So to remove the Sync.lrdata start Lr and wait until he either synchronize or gets stuck again and creates a new diagnostic log that can at this stage we hope to provide some clues.

    You can find the file sync.lrdata here:

    On Mac, it's to /Users/Library/Caches/Adobe/Lightroom/Sync Data / Sync.lrdata

    On the victory, it would be in C:\Users\\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

    You can trigger the journal diagnostig through Desktop LR-Mobile with Lightroom > preferences, and when you hold down the ALT key, you will notice a diagnostic log button to generate

    Please send me a journal diagnostig Desktop LR - better as a private message with a downloadable dropbox link.

    BTW. Are there listed in Lr Desktop Sync errors?

    Thank you

    Guido

  • Application error mobile sync in test android app

    Hi all

    I installed Oracle Mobile Server in windows XP
    and installed the mobile client and synchronize using the file msync.exe and I got the success of sync message, until his works well.
    Then we import oracle mobile sync sample application in eclipse sdk android.

    When I go to run the application in the emulator and asking his username and password and the URL of the server.
    We received the error like "error: internal error has occurred (see the cause)" after hitting 'Sync' button.

    --
    Thank you
    Dipak.

    Hi Dipak,

    "Error: internal error has occurred (see the cause)" after hitting 'Sync' button.

    This, to remove the Manager of MCDA android virtual devices. And create new virtual device-online targer 1.6 Manager (level 4 of the API).

    Try the above parameters and run your application in the new virtual device manager.

    In user Mobile Sync App your http://: as your server url.

    Thank you

  • Firefox Mobile sync gives me "incorrect recovery key. Please try again. »

    It is a continuation of this issue, which has been closed without resolution:

    http://support.Mozilla.org/en-us/questions/931089

    I use a custom synchronization server and get the "incorrect recovery key. Please try again. "whenever I click on"Connect ". The synchronization log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how debug this further on my own.

    OK, I think I thought about her. There is a disparity of the bug/feature in Firefox mobile compared to the desktop version.

    The mobile version will only accept the most modern "encoded friendly" AES key. However, desktop version will accept any old rope, you give him (which he then turns into a key using the magic).

    There is a way around it. If you have a desktop version of firefox, you can get the mass of the key of the synchronization version. Just set up sync with your password. Then go to Preferences-> Sync-> manage account-> my recovery key. There is a version of your key mobile Firefox will accept.

    Unfortunately, it is now crapping on another bug and refusing to accept the URL of the server. God this thing is buggy...

  • Is it possible to prevent Firefox for Mobile sync my laptop home page

    I have Firefox 4 in my partition Ubuntu my laptop and Firefox 5 on side Windows Vista from this partition.

    I don't have intalled Firefox for Mobile on my phone yet, but I like the idea. However the home page I have Ubuntu as actually a collection of three pages, and I don't really want to not use on any other device. I really want to visit one of these three pages on my phone.

    Which option would prevent me sync my homepage?
    Where can I find this option?
    What is the best device to access since?

    There are services.sync.prefs.sync associated with which to synchronize prefs prefs and you can set the pref services.sync corresponding to false to prevent the synchronization of this preference.

    You can set the services.sync.prefs.sync.browser.startup.homepage pref to false on the subject: config page.

    See:

    To open the topic: config page, type Subject: config in the address bar (address) and press the 'Enter' key, as you type the url of a Web site to open a Web site.

    If you see a warning then you can confirm that you want to access this page.

    • Use the filter at the top bar of the on: page config to more easily spot a preference.
    • Preferences that have changed see the bold (user set).
    • Preferences you can restore the default value or change via the context menu.
  • Lightroom Mobile sync is unusably slow

    Synchronization performance Mobile LR is almost unusably bad.  Is there a way to improve this?

    I tried to synchronize the 2000 pictures of my iPhone 6 s + LR Office.  It has been three evenings of babysitting this process, and it's even lower to half way through.  I'm on the last iOS10 and iCloud as library lit.  Using the latest versions of LR (2015.7 CC on desktop) and 2.5.2 on iPhone

    Three key questions:

    • LR Mobile used 6.04 GB of space
      (and I had not quite free, so synchronization kept at a standstill until I manually deleted important applications)

      I think LR do not use this extra space - I take lots of photos and keep that much free space.

    • Download happens only when LR Mobile is in the foreground
      When the lock screen comes up or I going on apps, pictures stop sync'ing

      It's annoying seriously - many other applications photos most popular have had reliable background downloading for 3 years.

    • Download speed seems to slow down unexpectedly
      I expect my office to receive the file as fast as my local Wifi network can manage (i.e. at least one photo per second)
      Instead, it looks more like a photo every 10-20 s

      I agree with Creative cloud being finally compatible - I want to have these photos ready to change it as soon as POSSIBLE.

      This seems almost reasonable if LR Mobile Download the full resolution of iCloud photo library, then re - download to CC and then download to the desktop.  Almost.
      Download my internet connection usually at 50Mbps speed tests / 10 Mbps upload.

      But add the speed of slow synchronization as well as the synchronization does not not in background, and it's kind of a show stopper.

    I like the idea of having my phone automatically synchronize with LR Desktop.  The magical promise sounds so much better than to have to remember to manually import photos; However, in practice, creative cloud synchronization does not seem to work pretty well.

    Hi Bryanc,

    Thanks for the detailed thread.

    I think the problem is the lack of space on your Phone.Check how much space looms as being available in Lr App.

    It is planned to Lr mobile to take a maximum of 10 dry to synchronize each image that it's the full Res DNG(if opted) sync.

    Frequently asked questions about Lightroom for mobile and Lightroom for Apple TV

    Also move this thread to Lightroom for Apple TV & mobile

    Kind regards

    Assani

  • Mobile sync Lightroom files

    I organize all my iPhone per month 6plus photos, and then synchronize them with mobile office via lightroom lightroom (please let me know if you have a better way to save photos).  I had a lot of problems with synchronization stuck.  In the past, I deleted the file sync, disconnect and connect back, deleting the collection, uninstall the application.  But this time, none of them works.  My office is showing 10 to be synchronized, and blocked to 309 to download mobile.  I spent almost all day trying different things without success.

    In addition, another question.  The collections that I created are displayed as separate collections on the cloud of lightroom, but it seems to be in a huge collection on the desktop.  Is it possible to synchronize the individual collection on the desktop?

    Thanks in advance!

    Hi lulut,.

    We recommend the workflow in the face.

    First, import images desktop > once the import is finished, add images to their respective collection (according to your choice)

    > Synchronize the mobile collection to Lightroom and make any changes.

    Following the workflow that above, you have all your images saved on the main machine and you use your mobile phone only for editing.

    Hope that helps.

    Kind regards

    Mohit

  • Lightroom cc 2015.6 Mobile Sync gets Stuck

    Help please:

    Just got my installed fiber, upstairs and downstairs, 50Mbits got all you leave to be able to start using Lightroom mobile correctly, but the uploads stuck after a while. In addition, the download performance download vs are much slower, even though I have the same bandwidth up and down.

    I tried:

    1.) first intelligent building previews and then sync

    support for market graphics switching 2.).

    3.) remove all of the mobile catalog and start again

    What doesn't help is to restart the machine/Lightroom as it again, but when you have a 20 thousand images you want to synchronize, who continually do it becomes a problem.

    I do not know what is the cause and does not seem to find any real help online. Help, please.

    I use:

    Lightroom CC 2015.6

    64-bit Windows 10 PC

    Core i7-4790 3.6 GHz Quad Core

    16 GB of RAM

    NVIDIA Quadro K620 graphic card (OpenGL 3.3)

    Thank you

    Frank

    Thanks for the update.

    Could you update to Lightroom latest version published 2015.6.1 yesterday and see if that helps.

    ~ Assani

  • Lightroom Mobile sync in a place with bad internet.

    Hi guys, I have a question on behalf of my father who wants to sync sound catalog PC Lightroom with its iPhone. He's an old guy (79 years) with moderate tech knowledge who lives in a region of Australia where he can only get very slow and expensive satellite internet. As such, I wonder if there is a way it can synchronize its PC Lightroom Catalog with his iPhone without downloading and downloading data through a cloud server-based. Ideally, this will happen automatically when the two his laptop and iPhone are connected to the same wifi network in his home and work directly between its devices. If you know anyway that it can be please let me know.

    Thanks in advance. I really appreciate your time.

    No, it isn't. Mobile synchronization happens only on the internet.

    It would be preferable to simply copy the images from computer to phone the mobile use of LR.

  • Adobe Lightroom Mobile Sync problem / Collection do not sync but the pictures already online

    Hello

    I have been using lightroom for 1-2 years now after moving to Aperture (already used on the PC for a week). I have about 140 000 pictures and videos on it, of which 95 000 are on lightroom mobile (apparently 90 videos online).

    I love it and I'm frustrated with these 'X Sync photos' on the left. Usually, I had some left of synchronization and collections quickly get photos online, but this isn't the case. I now have 3000 + photos waiting for synchronization (for the most part by adjustment for the photos I guess) and 1 new collection that I created yesterday evening (as there are 10 h) that contains previously downloaded photos no doubt only (and which are online) are simply not showing on my iphone Mobile with Lightroom or the web interface.

    What are the proposals? Can I send a diagnosis form to Adobe to watch? Please do not suggest to remove the file from .ircat to computer synchronization, did before and what I see on the forum is simply not helping issues in sync, I also check the web interface, but I almost 100 000 pictures I looked more later thousands (when I imported all was synchronized) and no. blackened photographs.

    I want to use Lightroom Mobile as much as possible, but it has a lot of problems or is so slow (by the way, I have 50Mbps download and download 5 Mbps). Sometimes, nothing moves for days.

    I'd love to send you any diagnostic file that you want to solve this problem. Really a concern when it should be a smooth experience.

    I think Lightroom should include at least a list of photos that are being synchronized for troubleshooting purposes. This seems to be a common question "X photos not sync for days or stuck.


    Best regards

    The f

    Hi Jeff,

    When you do a new collection in Office LR I select generally all the thumbnails in this collection and build smart preview on the fly. In the menu: click on library > Previews > build intelligent surveys. I score then the collection for synchronization, and which seems to speed things up. Give it a try.

  • How-to: disable permanently Lightroom mobile sync, so I'm not asked about each catalog to create?

    Every time I have create a new catalog, I wonder whether or not I want to keep the Active Sync feature (default: enabled).

    When I click to turn it off and apply, he seized my mouse pointer and take it at the edge of the screen.

    I do not use this feature. Not at all. Never. It to say, it's boring as hell. What's happening on each. new. creation catalog...

    I also do not approve of a program / Picture Manager Editor seizing my mouse pointer and take it anywhere.

    How can I say this 'feature' to look for greener pastures at all times?

    Peut I even do that?

    Just sign in and then cut the Sync - under the identity plate. I think it should be. You enable actually as a catalog, which means that your installation of Lr records he is already a catalog synchronized.

    If you want to use Lr Mobile then you need to enable synchronization under the identity plate and synchronization with this catalogue.

    In addition, the catalogue 600000 is perfectly manageable. I don't see any value in fragmenting the image control.

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