Mobile Sync slow or blocked on Lightroom CC 2015.5.1

After that last LR CC Office Update mobile sync is incredibly slow.  I had at least 1 photo (currently 6) 'stuck' in harmony for weeks, but it seems to never end.  Impossible to find exactly which photo it is or I would simply he remove it from the library. Called support Adobe and thought that they fixed (after almost an hour on the phone) by removing finally the sync.lrdata file, but never finished re-synchronization. For what it's worth, my iPhone and iPad LR mobile customers seem to complete sync very well... desktop is the only one that is stuck.

I found a few guilty by doing a Visual search through 2500 + photos in sync, looking for the symbol «...» ». Simply, I removed these images and imported back to LR. But have not been able to find the last few images stuck using this method.

Any suggestions would be greatly appreciated.

I found some synchronization problems as what I was able to solve of the following way:

1. use your web browser to go to lightroom.adobe.com - make sure that you are connected to your Adobe ID

2. look in your photos and see if any have a completely black thumbnail.

3. delete these photos in the web interface.

4 go back to LR on the desktop and synchronization. Synchronization must complete.

5. open LR Mobile on your mobile device again and let it sync if necessary.

Repeat as needed until all the photos are properly synchronized.

Mike

Tags: Photoshop Lightroom

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