M176n: M176n of MFP LaserJet Pro ePrint does not work

I have problem with my printer. I can't connect it to the ePrint service.

EPrint functions is turning on and off without my knowlegde.

After you have enabled ePrint in the web interface of the printer, printer does not print information sheet.

When I enter the code for example my last code (from email [email protected]) edy638epu59 in HP connected it says either invalid code or something to the exception.

I have updated the firmware of the printer.

I added printer DMZ on my router.

I changed the router to another.

I unlocked the ports

UDP: 5353, 547, 53, 67, 5355, 137, 138, 139 427, 161, 514, 3702, 5357, 445, 3910

TCP: 445, 68, 80, 8080, 443, 137, 138, 139, 427, 9100, 445, 515, 161-9101, 9102, 9103, 9110, 9220, 9290, 9280, 9500

UDP port range: 9999 to 65535

I tried to disable IPv6 in the printer.

I tried to print the fact sheet on the front panel.

I tried all possible methods found on the web, and even got my replaced printer - same question...

Hello @ Averus89,

Welcome to the HP forum.

I understand that you did a lot to solve your M176n and its connection to the ePrint service.

I want to help you with this question.

If the printer does not print the document to Web-based information services, or allowing you to add to HP connected, I have

Set a manual DNS.

I won't go into the details on setting this up. From your post, I think you know your way around the printer and your network. If I'm wrong, let me know. I'll go into the details.

The DNS to try is:

Primary: 209.244.0.3
Secondary: 209.244.0.4

Set the DNS, and then try again to print the web services information page.

Let me know if it helps.

Tags: HP Printers

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