M177fw MFP: Color Laserjet MFP M177fw Pro do not leave the page logo star HP & energy and go to the home page

I have a HP Color Laserjet Pro M177fw MFP multifunction printer.  When I power on, I get the HP & Energy Star logos on the touch screen of the printer, but then it crashes and the screen lights up.  My MacBook Pro will see the printer (I'm wired to it via a USB cable) and it will start to print, but crashes at halfway trhrough sending data from the computer to the printer.  Is there a way to reset the printer to its default settings (first anniversary)?

Hi Audiomic,

I can provide some measures that could help solve the problem.

1. try to reset the printer. Powered on, unplug the power cord from the back of the printer, then wait 60 seconds. Reconnect the power cord to the printer and turn it back on the power. Wait for the printer to initialize.

2. If the problem persists, try to download and install the latest version of the software package. The most recent update is 20160525.  You can find the update here. Click Download and follow the instructions to install the update via the USB port.

3. If the update does not work, I recommend this HP forum thread going and asking that the support agent send you instructions to perform a NVRAM reset.

This last step is the only way I know to do a factory reset if the screen is frozen.

Tags: HP Printers

Similar Questions

  • the HP Color Laserjet 3800: HP 3800 will not recognize the new cartridge cyan

    I tried to put back several times, turn off print and on. No luck. I just ordered these toner cartridges and they arrived today. I'm a graphics on a tight schedule. Help!

    Well, the new cartridge arrived and I got the same message. I called the IT company I have dealt with 15 and told him about the problem. They sent a technician who inspected the receptacle for the cyan cartridge and with a flashlight and his right hand, explores every inch of the cavity. He drew his hand with a piece of black plastic no more than a quarter of an inch long. It's on the right side of the floor of the cavity, completely backward. When he reinserted the cyan cartridge and turned on the printer, MESSAGES of ERROR NO MORE! I am so relieved and so embarrassed at the same time where I couldn't find this little piece of plastic myself.

    Thanks again for trying to diagnose the problem.  You have been great!

  • Can I solve the problems of alignment is to have my Color LaserJet CP1518ni? Red will not line up.

    Can I solve the problems of alignment is to have my Color LaserJet CP1518ni?  Red do not line up, I installed the latest updates, etc.  Calibration does not help.  The printer is only a few years old.  What gives?

    Hi threre, I just work on HP CP1518ni a client with this same alignment problem as most of you are describing. I went through some process and I think I found one that works... If all goes well it will work for

    You too.

    Things I tried before hand... also this machine has all the toners brand HP 90 + life on each of them.

    -Calibrate - has not fixed the problem (tried once)

    -reset the NVRAM - did not problem

    -removed and inspected print cartrides (no problem found), re-installed - fixed no problem

    The 'fix '...

    First, go to the HP website and download the firmware, make sure you only select the right operating system

    you are using. (for me it was Windows XP) Also the requirements of course read, I think you have to

    have with XP SP2 if it perhaps questions, always read the instructions before doing the firmware.

    Here is a quick link to the CP1518ni...

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3422472 & LC = on & CC = US & DLC = in & lang = to & CC = US

    Then, assuming you have the appropriate printer driver installed, double-click the utility you just downloaded and select the CP1518ni from the drop-down list. Now, press the button 'send the firmware '. It will be

    Take a few minutes so just let it do its thing. After that she did try to print something, for me it was NOT fixed.

    Now you want to calibrate the device, maybe 2 or 3 times, on the control panel scroll to the right until

    you see "systemsetup" press ok and scroll to the right again until you see 'print quality' and press ok.

    the first item in this menu is press "calibrate color" ok, now he's going to say 'calibrate now' and press ok one

    last time. It will start the calibration process. Then he did print something new to see how he does.

    for me I had to do the calibration process twice before the quality was normal again.

    Good luck, hope this helps some, I read that some printers still presist even after this process.

  • LaserJet m276n mfp 200pro: ADF scanning not scanning the whole page

    I'm trying to scan documents using the car charger, but only about 2/3 of the width and 2/3 of the length of each page are analyzed.  I am scanning through the scanning on windows 10 application and selecting the option auto charger.  I tried selecting the scan to the all-in-one computer option rom device but given that we first installed the device last year it was still frozen and analyzed by this method.  Scanning from the tray works fine and it scan the entire page.

    Hi @Peter1960,

    Welcome to the HP Forums!

    I understand that your automatic charger on your mfp HP Laserjet 200pro m276n does not scan the entire page. I'm happy to help you!

    What is the type/size of paper that you use for scanning in the ADF?

    In the meantime, please try our program printing HP and doctor Scan and let me know the results!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Hope this helps, and hope to hear from you soon!

  • HP Color Laserjet 1600: Driver for HP Color Laserjet 1600 10 Pro 64-bit Windows

    When a driver available for the HP Color Laserjet 1600 for 10 64-bit Windows?  It printed fine with Windows 8.1, but since the updgrade Windows 10 it prints nothing.

    Thank you

    JN

    I answered my own question or find a temporary solution until the official driver is published. After a few successes and failures with different drivers HP Color Laserjet, I downloaded the driver communication USB LaserJet of HP (DOT4) of Windows 8 and higher (64-bit) , located at the link below.  It is listed for the printer HP Color LaserJet 3700 , but it worked for the HP Color Laserjet 1600 as well.  Hope it helps someone.

    http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=315850&swLangOid=8&swEnvOid=4192

    Thank you

    JN

  • HP Color LaserJet CP2025dn UPD: Hp color laserjet cp2025 goes into cleaning/calibration in the middle of print job.

    HP Color LaserJet CP2025dn will be printing and stop suddenly and get into the routine cleaning or a calibration for no reason apparent.  This will be the last 5-10 minutes and then resume the print job.  It was produced for each 2-3 pages it prints.  I provide support for a medium-sized company, we are a print HP shop all, we use

    HP Color LaserJet CP2025dn UPD PCL 6. can someone help me solve this problem please.

    Thank you

    You must make changes by using the SAP or box below to tools:

    * Do not change/modify all settings for printer drivers. Let the printer with the default drivers.

    In the System tab and the management of the paper:
    Default paper size: letter or A4 size
    By default paper Type: plain
    Manual feed: Off
    Tray 1 size: any size
    Tray 1 Type: All types
    Tray 2 size: A4 or letter
    Tray 2 type: heavy 111-130g
    Size tray 3: A4 or letter
    Type tray 3: heavy 111-130g

    In document manipulation:
    Select specify time and Action.
    Paper at a time: 0 seconds
    Paper action: substitute

    In the tab system and print quality:
    Calibration of market: 60 Minutes
    The calibration setting: 168 hours

  • HP color laserjet 4500n post installation problem. not print!

    I've recently updated to windows7. After installation (using correct drivers from the HP site) my computer is grateful for the printer in my parallel port (correct) but does not send any information to the printer.

    It will not print test page for the computer after installation, but impressions direct test of the page of the printer itself. Help please.

    Hi cool soul,

    The HP Color Laserjet 4500n printer is a printer. I suggest you post in the forum for HP Business Support for a better chance to find a solution.

    Here is the link to the Board Commercial Laserjet:

    http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413

  • HP Color LaserJet 2800 all-in -: how to remove the old Imaging drum for my HP LaserJet 2840 printer to install a new

    I have some new imaging drum for my HP Color LaserJet 2800 all-in-one printer series, please tell me how to remove the old.  Thank you.

    See the link below:

    http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c02850160

  • HP Color LaserJet 1600 Laser printer does not

    After I installed Windows 7 instead of Vista on a 64-bit HP laptop, I had problems with my printer (HP Color LaserJet 1600 Laser Printer).  The test page works well, but some applications, such as the Windows Photo Viewer that comes with Windows 7, produce nothing but totally black pages when I try to print photos (it's black, not white).  The strange thing is that, if I insert a picture in a Microsoft Word 2007 page, it prints well!  In addition, other applications are unable to make use of the printer, such as Adobe Reader 9 and Adobe Photoshop Elements 7, who refuse to recognize the printer.  Is this a known issue with a solution?

    Hello

    I suggest you to follow the methods and check.

    Method 01:

    Try to run the printer Troubleshooter and check that if it helps, here is the link:
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Method 02:

    Why can I not print?

    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  • Color calibration -: Spyder 3 Pro - can you toggle the different profiles?

    Can Q: you turn then Spyder 3? Can you switch between original (uncallibrated) and new (callibrated and oh so yellow?)

    To explain a bit:

    Hi all, I've just calibrated my laptop with a Spyder 3 Pro - it seems to have done all that significantly more yellow (even the next day with a look that is still very hot)

    That's fine, like her how one of my clients has their screen. When I work on their photos this profile will work fine, but all the other photos look bad and to give them a normal aspect on my screen would make them VERY cool on a normal screen UN-callibrated.
    Thanks in advance for your suggestions.
    Guy

    dsfsdfsdvsdvsdv wrote:

    Can Q: you turn then Spyder 3? ....

    Just unplug the USB cable

    dsfsdfsdvsdvsdv wrote:

    Can Q: you turn then Spyder 3? Can you switch between original (uncallibrated) and new (callibrated and oh so yellow?)

    ...

    Seriously, your colorimeter is used by software that does in a calibration and profile creation step. Calibration allows you to adjust your monitor equipment orders for the specified parameters and if the material orders cannot fully achieve that, in addition, adjustments to your video card will also be applied. Changes of material orders can be cancelled if you forget or writes the settings of the monitor before calibration and hand them manually. Video card changes are usually written in the form of tag in the profile file of your monitor and applied color from your calibration software, a LUT loader when you start the computer or change the profile. Most calibration software work like that, but not all, so check your manual calibration software.

    To the default origin that Windows thinks your monitor's color space is sRGB and defined in the color management control panel > Advanced tab > Device Profile.

    On the peripherals tab, check 'Use my settings for this device' replaces the default configuration for color managed programs that use the color profile that ends with the words (default) in the list of profiles associated with your monitor there.

    So, to cancel the calibration and profiling, you will need to adjust the controls of material they had before calibration and uncheck the 'Use my settings for this device' button, but it will not remove the video card adjustments automatically, you may need to restart the computer. And to allow it to return to do the opposite.

  • Restored HD from a Time Machine backup of my old iMac (stolen) from my new MacBook Pro.  Not all the files have been restored.

    My iMac 27 "(2011) so my wife 13 '' MacBook Pro (2011) were recently stolen after our House was robbed.  My wife got a new MacBook Pro and I restored it successfully its data (selected "backup restore Time Machine" during the installation of its new MacBook Pro).  However, I also got a new 15 "MacBook Pro in lieu of the iMac 27".  I have, once again, selected "Restore from Time Machine backup" (selected the iMac as the backup source) when installing my new MacBook Pro.  When it was finally over, I told Time Machine to inherit from the backup.  Unfortunately, none of the files in the My Documents folder or the photos in my photo library have been restored.  Was it a bad idea to try to use the backup of the iMac as a source for the MacBook Pro (both running El Capitan)?

    is it possible that your documents are stored on another drive which was not part of the backup plan? or is the HD in the big enough MBP to inherent the old backup.

    If you open the time machine with the original backup disc, you should be able to browse the content

    If the files are found, you can restore by right-clicking (or CTRL + left mouse)

  • iPad Pro will not install the last update of iOS, says that it is not connected to the Internet. It is connected!

    MY iPad pro(9x7) will not install the last update of iOS. I get the message it is not connected to the Internet, but it is connected! I have f

    I istalled the update on my iPhone 6 without Ant problem. I tried switching off and on again, but the result is the same, it will not be installed.

    I just read a post that Apple released the 9.3.2 update for iPad 9.7 Pro. Cannot confirm this, but not me. See post by Phil.

    iPadPro9.7 said that current operating system 9.3.1 will not update 9.3.2

  • Excite Pro does not recognize the of 1 TB external HARD drive

    Hi can someone please help.

    I have a 1 TB hard drive and when I plug in my excite pro tablet, the table can not read the disc.

    The hard drive is formatted in Fat32 and the blue light flashes when the drive is connected.

    I know the drive works ok, so I have another cheapo tablet which has no problem to read the HHD

    Android on this Tablet does not support drives of more than 32 gigabytes, that is why I join my drive using a usb wifi router. (For example, Huawei HG622)

  • My Macbook Pro does not recognize the Apple USB superdrive

    My Macbook pro doesn't recognize the superdrive.

    I don't know exactly what is the cause, but everything was fine before certain events.

    Upgrade to El Capitan

    Upgrading to Parallels desktop 11

    Upgrade to Windows 10

    As I said before these changes everything was fine. Another problem I face is a lot of cuts of my wifi connection and I have to disconnect and reconnect the wifi.

    If anyone has any idea I would be grateful to have the explanation

    Thank you very much

    The Superdrive Apple USB attracts more than the maximum power allowed. It can be awkward on some MacBook Pro. But the question probably for your configuration is Windows has reserved the player himself, and the side Mac cannot use until Windows releases, or you do a restart.

  • put a press photo card in a slot SD/MMC-MS/pro does not display the icon of the use of the slot. any idea will be useful.

    After the entry of a multimedia card in a slot SD/MMC-MS/Pro, does not show on the taskbar. When I got here how I stopped it to remove safely.

    Hello

    Thanks for posting your query in Microsoft Community.

    You can follow the instructions below to eject your SD card safely.
    In Windows Explorer, right-click on the drive letter for the SD card, you want to remove and select Eject.

    You can also consult the suggestions provided by Kevin D Souza responded on 23 June 2013 and check if this information helps:
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/safely-remove-hardware-of-SD-card-disables-card/0a5641af-8b55-4C3E-9ddc-158f877e3631

    See also the advice given by guenoun in the thread

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-desktop/safely-remove-hardware-icon-missing-and-cant-eject/e9fda0a2-C308-4853-BF1D-a3926ff0fcd1

    I hope this helps. Just reply with the results.

Maybe you are looking for

  • Unable to access legitimate sites over https

    UTM9S installed at the customer on the demo before the sale. I got most of the stuff works except one: workstations are unable to access almost any https sites. The UTM seems to intercept the site certificate and that the right things grind to stop.

  • Network card for my HP Mini110 Installer

    Good afternoon! Please help me with my problem. I have reformat my HP mini110 with an Intel(r) Atom (TM) CPU N570 @1 processor. 66 GHz Windows 7 starter to Windows 7 ultimate, but to my surprise its network card will not work. Please send me the nece

  • How to restrict search results to photos only?

    How can I limit a search of my hard drive to the photos only? I need to make a backup of a portable D H and don't want a lot of other stuff too. I need to clean this computer and have 10 years of photos somewhere. Please help quickly-thanks!

  • I have a HP 7200 series wireless printer and are in offline mode how do I get it to work

    MT HP 72oo series is spent offline. How can I solve this problem

  • HP LaserJet Director

    Can't someone please help and advise where I can download the software from the HP LaserJet Director for the all-in-one LaserJet 1220 printer to the computer with Windows OS 8.1. Thank you YC