m601 600: do not enter a submenu: maintenance of the unit

Hello

I try to update the firmware using a USB key, when I enter the submenu of the Maintenance of the device the printer just to stay in "Please wait" for hours. Any ideas what it is?

I need help for that matter.

Thanks for attention and help.

Hello

If the message remains for a long time... then update the firmware using the PXE menu.

to access the PXE menu-

(1) turn off the printer

(2) start the printer-> once the 3 LED lights up permanently-> X-Press (you will get a blue screen with option)

(3) select Administrator-> download-> USB thumbdrive _ > select.bdl

(4) once completed 100 %-> Turn off the printer, remove the USB and restart

If the problem persists then in menu pre-launch-> choose partial clean (it takes 2 sec) then update new firmware

Concerning

Yohanna

Tags: HP Printers

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