Mac Book Air has been Up dated at 10.8.5 and now Skype Video Chat does not work.

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• I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate.

  I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate how can I solve this
  I have an acer

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - XY9X3 - JDXYP-6CJ97
  The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
  Windows product ID: 89583-OEM-7332157-00211
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0 x 00000009
  Build lab: 6002.vistasp2_gdr.110617 - 0336
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
  Installation ID: 004511331255365043724851364501374781338933223323713385
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 6CJ97
  License status: Notification
  Notification reason: 0xC004F063.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  SLIC ACRSYS ACRPRDCT
  ASF!            OEMID OEMTBL
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Ah! -in this case, it is not necessary.

  I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033

  Open the Windows Update - click the link view updates installed on the left of the page

  in the list, find the WAT update KB971033, and then uninstall it.

  Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

  redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

• I upgrades the operating system of my mac to OSX 10.9.4 and now my Dreamweaver CS5 does not work, it just that closes unexpectedly.  Help, please.

  I upgrades the operating system of my mac to OSX 10.9.4 and now my Dreamweaver CS5 does not work, it just that closes unexpectedly.  Help, please.

  It turns out that my video card is the cause. I removed the accidents stopped and he

• Migration has erased my Adobe CS5 and now the serial numbers does not work to reinstall

  CS5 Web Premium worked fine on El Capitan until I migrated.  Then he gave me the screen to enter the serial number of my product or purchase.  I entered the serial number and he said that it was not valid for this product.

  I spoke with a representative of Adobe yesterday who gave me a link to download the suite again and use my serial number to activate.  I downloaded it 5 times and every time it says installation file is corrupt and eject the disc.

  I spoke with a representative of Adobe a few minutes ago and he informed me that I can't contact a representative directly on my problem and I had to come here to get answers.

  Remarkable software.  Questionable tech support up to this point.

  Does anyone know how can I do in order to get CS5 running again?

  Thank you.

  Here's my chat with an agent of Adobe yesterday:

  ...

  Malick: You want to activate the product, correct?

  Malick: We are still connected?

  Jennifer Davis: Well, I had a product that has already been activated. Then I upgraded to El Capitan and migrated my old files on and now it gives me a screen of Adobe Photoshop CS5 Extended Trial. I have my serial number.

  Malick: Please provide the product serial key.

  Jennifer Davis: (provided serials)

  Malick: Please allow me 1-2 minute (s) review the details of your account.

  Jennifer Davis: OK. Thank you

  Malick: Jennifer, you pull a software license option?

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.07.13 PM.png.

  Jennifer Davis: I'm not sure what you mean. I sent you a screenshot.

  Malick: Jennifer, the key to this series is of Adobe Web Premium cs5

  Jennifer Davis: Yes

  Malick: and you have downloaded the wrong product is photoshop

  Jennifer Davis: I don't understand.

  Malick: Jennifer, I provided you a link please visit the link and select Adobe Web Premium link

  Malick: then downlaod it and launch it and use serial keys accordingly

  Malick: https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  Jennifer Davis: OK. This should restore my activation?

  Malick: Please uninstall the previous

  Malick: and then install it

  Jennifer Davis: Where should I go to uninstall?

  Malick: product launch go to menu help-click Disable or disconnect

  Jennifer Davis: I can not launch the product because it goes right to the screen right, I emailed you.

  Malick: Alright

  Malick: then click on the product

  Malick: Sorry link *

  Malick: and download the product

  Malick: Select Adobe Web Premium link

  Jennifer Davis: Also, it will interfere with my installation of Creative Suite CS4? I noticed that I can not open Photoshop CS4 now because it goes to CS5 rather.

  Jennifer Davis: I am the download link now.

  Malick: No, it won't create any problem with cs4

  Jennifer Davis: When I click to open CS4, need me the same screen that I sent you.

  Malick: This link is cs5 and serial key is also cs5

  Jennifer Davis: Yes, but when I open any CS4 product that has also a CS5 of the same product, it does not open. Need me this same screen CS5.

  Malick: Jennifer, cs4 is produced different.

  Malick: Can you provide a serial CS4 key

  Malick: ?

  Malick: 

  Jennifer Davis: I understand that CS4 is a product different from CS5. It is also a separate issue I mention.

  Malick: Please provide cs4 serial key.

  Jennifer Davis: I download the CS5 link you sent as we speak. I insert the serial number for this product once it is downloaded. 

  Malick: Alright, so should I stay connected?

  Jennifer Davis: However, I also have the question of where to uninstall the CS5 Web premium. I can uninstall each component in the file by using the backout package. 

  Jennifer Davis: Yes, please.

  Jennifer Davis: A new question, which I have, is that I can not open my CS4 products if it also has a CS5 of the same product. For example, I can't open Photoshop CS4 because I have photoshop CS5. 

  Malick: No, there should be no problem with cs4.

  Jennifer Davis: When I click on Photoshop CS4, it opens the screenshot I sent you earlier.

  Malick: Jennifer, to check your question I need a serial key of cs4 please provide me with the serial key.

  Jennifer Davis: Where can I find?

  Jennifer Davis: As a side note, I found out where to uninstall them CS5.

  Malick: There is no cs4 in your account

  Malick: You have any alternative e-mail?

  Jennifer Davis: I don't think I ever recorded. Where can I find it on my computer?

  Jennifer Davis: (e-mail supplied)

  Malick: No, it's no cs4 under him only acrobat and cs5 is here

  Malick: You have the invoice of the product?

  Jennifer Davis: Nope. I got it for several years, however. I check with my husband now.

  Malick: well, let me know

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.39.57 PM.png.

  Jennifer Davis: Also, for some reason any download from the link you sent me stopped and said that I didn't have the permission to return to so I had to restart.

  Malick: Please restart him.

  Jennifer Davis: Since approximately 08-09

  Jennifer Davis: I had CS4 since about 2008-09.

  Malick: Jennifer, without serial key that I can not help you need to provide the invoice if you need of a serial of cs4 key

  Jennifer Davis: Is not on my computer anywhere.? Some programs work and some aren't.

  Malick: Jennifer, without serial key is not possible to provide any information

  Jennifer Davis: I understand. But what I'm asking, is to find the key to series on my computer since I was still a bit of the product operation?

  Malick: No, you can't find serial key system.

  Jennifer Davis: is there any other information that could lead to my serial key?

  Malick: We can help you if you have a valid invoice of the product.

  Malick: or you must contact your dealer for advice

  Jennifer Davis: Okay. So, how can I get my CS4 products rerun?

  Malick: Jennifer, please contact your dealer regarding this issue.

  Malick: You have downloaded cs5?

  Jennifer Davis: thank you very much for your advice, but that was more than 15 years ago. I have no idea who my dealer was.

  Jennifer Davis: , I'm working on CS5. He has 41 minutes go.

  Malick: Jennifer, I'm leaving your case contact us view file number 0219302274

  Malick: and please follow the instructions I provide allows you to install cs5

  Jennifer Davis: Okay. Thank you.

  Malick: If you encounter a problem, please contact us abck.

  Malick: Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  Tell everyone you know who owns a Mac, including Apple employees... Migration of Mac and Time Machine NOT FUNCTION correctly with the Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

• I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

  I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• I have two versions of the same book on my iphone and ipad.  I want the same book, so I can study on each device.  I tried to remove the books and start again.  It does not work.  Help.

  I have two versions of the same book on my iphone and ipad, which are not synchronized with the other.  I want the same book on each device, so I can study on one or the other.  I tried to remove the books on my phone, ipad & itunes and start again.  It does not work.  Help.

  Hello david.hogan87,

  Thanks for posting about what is happening. If I understand you correctly, you have a book you want on your iPhone and iPad, but neither is synchronizing correctly to have both.

  Have you checked every device to confirm that the same identifier Apple is signed all three?

  iPhone and iPad: head to settings > iTunes and App Store

  iTunes: on a Mac, it's under account or installed depending on the version of iTunes store.  On a PC, it is also under account, and if you don't see the menu bar, click on the triangle in the upper left corner to view the Bar Menu or CTRL + B on the keyboard.

  If all 3 have the same signed Apple ID, post the version of iOS and iTunes for all three devices here, please.

  Best regards.

• I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  OS X El Capitan: use your TV as a monitor

• I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  See if the following can help:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Hello! Someone has some problem with the haptic on Macbook 12 "2016 function? It does not work on my Mackbook.

  I'm trying to figure if someone has my problem with the haptic on Macbook 12 "2016 function. The option is checked in the preferences system, but it does not work.

  Thank you

  Hello luigi10m,

  Thanks for posting on the Community Support from Apple. From your post, it looks like your haptic feedback does not work when you click using your trackpad and the setting is enabled. I know that this is a great feature and it is important to make it work. I'll be happy to help you.

  First of all, I would like to assure you that in system preferences > Trackpad > clicking silencer is not checked, that might help. In addition, it would be useful to reset the settings of the SCM. You can find instructions here: reset the management system (SCM) controller on your Mac - Apple Support

  I'll also include those for you here:

  1. Stop the Mac.
  2. Plug the MagSafe or USB - C adapter to a power source and to your Mac.
  3. Use the built-in keyboard, press shift-control-Option on the left side of the keyboard, then press the power button at the same time.
  4. All the keys to unlock, then press the power button to turn on your Mac

  Take care!

• My Dell computer has been disconnected for more than a year, and now Vista updates will not be installed.

  I have a Dell Inspiron 1501 which has been offline for over a year and now will not update Vista install. The security updates, 90% will be installed, but all others fail. Contact Dell or Microsoft?

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• I migrated to a new Mac computer just the Adobe and Adobe Acrobat Pro software does not work

  I tried to upload a new file, but it offers only a french and German version. Any advice on how to get an English version?

  First of all, Mac Migration and Time Machine WILL NOT WORK with the Adobe program activations due to hidden recording files

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  Please post the link you use to download

• From Mac to Windows - now my serial number does not work

  I recently bought a new computer which is a unit of Windows - my old laptop was a pimp. I went to install my Creative Suite software and found that my serial code only works on Mac - is there a cure for this?

  The platform swaps apply only to the CS6.

• Adobe flash plugin crashes. Firefox is uptodate, adobe flash is up to date ive reinstalled and flash installed, but it does not work, all tips by using the configuration are not familiar to me on the mac. aybody has a brilliant idea of what I should do ne

  • Mac OS X 10.6
  • Shockwave Flash 11.0 r1

  Please update your browser Firefox 8 and check

  • getfirefox.com

• FF has been updated to version 20.0.1 and now the themes do not work.

  My browser is automatically updated to version 20.0.1. Since then any of my existing or brand-new, I download the work.

  I followed the first item in your list. Delete/rename the localstore.rdf file corrupted from your profile. I did and it resets and seq. deleted bookmarks, settings, and passwords for all the plugins have disappeared. In addition, I couldn't connect to the internet. Please see screenshot.

  I had to remove/reinstall FF, so I installed 20.0.0. I had to import my bookmarsks of my support. JSON file that none of my passwords can be recovered, then it will be a very time consuming process that did not solve my problem.

  I'm afraid to try anything else your recommendation. I agree with what finitarry wrote:
  "How private browsing or by disabling history or not a do".
  with themes? »

• My MicrosoftSecurity Essentials has been disabled by a virus. I removed mse, reinstalled, but it does not analyze or I can open it. How can I solve this problem?

  I downloaded the Windows security analysis. He says I have 4 infected files... not sure which. I reinstalled Microsoft Security Essentials, but it does not parse when you have completed the installation, nor can I open or scan with it.  How can I fix?

  Mr Bould.

  Thanks for the answer to my problem. I tried your suggestions, but the particular Trojan horses and Virus FraudTool.Win32.Fake (A Rogue Security hoax) had smeared my registry entries to not allow downloads.

  However, when I downloaded and followed the instructions with VIPRE rescue, he was able to clean and eliminate all problems. Now I feel safe at last.

  Gilbert gray

  Harrisonburg is GOING