Mac pro (2014) battery is not charging

I met a problem for battery does not charge when one day when I opened the Mac Pro 13 "(mid of 2014)."  So I called Apple support for like reset the SMC, another MagSafe adapter, it seems still couldn't work.  I checked the battery information that seems good, but still was not able to load. Any help/input would be greatly appreciated.

(1) connect the adapter when the Mac pro will turn on automatically;

(2) where plug on the adapter, the Mac Pro turns off.

(3) using the "Option-battery icon" show "Condition: Normal ';

(4) information below looks like battery is ok, but could not load:

Model name: MacBook Pro

Model identifier: MacBookPro11, 1

Processor name: Intel Core i5

Battery information:

Firmware version: 702

Review of material: 000D

Review of cells: 379

Information on this charge:

Charge remaining (mAh): 3043

Fully charged: No.

Loading: No.

Full Charge capacity (mAh): 6067

Health information:

Number of cycles: 140

Condition: Normal

Battery: Yes

Amperage (mA): 0

Voltage (mV): 11540

Charger AC/DC Information:

Connected: Yes

ID: 0 X 0921

Wattage (W): 60

Family: 0 x 0085

Loading: No.

Please take the computer to the Apple store to have the computer checked.

The Genius Bar reservation:

http://www.Apple.com/retail/Geniusbar/

Best.

Tags: Notebooks

Similar Questions

  • Battery does not charge, but by Satellite Pro L510 is running in battery mode

    Hi, I had a few odd battery problems these days:

    I had charged my laptop completely to 100% and then used it on the train on my way home (in Windows 7 64-bit), how I got it to about 70%, shut down normally, put it in my bag and left there until I got home. When I got home, I tried to turn it on but it lights and battery light orange blinking indicating that there can be no charge. I plugged it in and it worked as usual (Linux), so don't think too hard on this subject.

    Later I realized that the battery was still the load after longer that it should have been and running the acpi + (linux) command told me has the battery + charge, 0%, charge at the zero rate - will never fully charge. + I disconnected to see if it worked, and the battery lasted as usual, although always it's 0% charge rate.

    I started in Windows 7, and the battery reported that it was at 68%, so I assumed it was back to normal. A while later, I noticed that he was still 68%, despite having connected for a while - at least an hour. Start on linux, acpi showed data battery normal search, except that it was 'blocked' to 68%.

    I disconnected the laptop and run it as usual, and it ran until he cut; I guess with him out of power. I plugged it back in and it is 'charge' again, even if it is still 0% battery and "load at the zero rate".

    Before all this happened, the battery works well - apparently to 94% of its capacity. It would be modified for a few hours unplugged play movies or games.

    Summary: PC laptop battery suddenly going to works "attributed to the zero rate" and 0% complete; battery still seems to work very well, seems fresh and portable no power plugged in but the battery is not 'charging' or have his percentage of charge remaining increase.

    Someone at - it ideas? I have yet to try a BIOS update, but it seems that there is one available, so I will give that a try. I feel that the problem is not the battery as the battery controller, so I don't want to invest in a new battery without knowing it, the problem will be solved.

    Thank you!

    Hello

    I think you should try upgrading the BIOS
    BIOS default value, and then try to charge the battery again.

    > get the impression, the problem is not the battery as the battery controller, so I don't want to invest in a new battery without knowing it, the problem will be solved.
    Well, it of really difficult to tell if the battery or the mobo may be affected
    In my opinion, the battery must be tested without a doubt

  • Pavilion 15-P001TX: battery will not charge!

    Hello
    I bought my HP Pavilion 15-p001tx of the Amazon at the beginning of the month. It was a good deal and I had fun playing Call of duty black ops. Then a notification came to show that I should plug the charger. But when I plugged in the charger, another notification came telling me to plug a smart adapter for best perfomance. Now, the system tray showed me that the laptop is plugged in but not charging!
    What the hell! I looked for answers and someone suggested to uninstall power microsoft acpi compliant control and restart the laptop. I did as I said, but with no use! Now, when I plug the laptop (it does) a small orange LED lights up but when I turn on my laptop, it suddenly turns off suddenly.
    I'm so frustrated! Can someone help me!
    HP Pavilion 15-p001tx
    15.6-inch laptop (4th Gen Ci5 / 4 GB/1 TB / Win8.1 / 2 GB graphics)
    Also, I use smart AC adapter 65 Watt HP to recharge.

    Hi @Arjun_Ar,

    Welcome to the HP Forums!

    It's a great place to find answers and suggestions!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I understand that you have bought this laptop about 1 month ago and take advantage of the use of it. Now when you connect it to an electrical outlet, that the battery is not charge and when you try to turn on see you a small orange light comes on and then the laptop turns off.

    Here are some links to help you with this problem.

    HP laptops - using and testing the power adapter AC

    You'll need to check the cable to see it is applicable or not

    . HP laptop AC Power Cord Safety retirement program and replacement announced August 26, 2014

    HP ENVY and Pavilion Notebook PC - battery not to Charge not

    Please check the connection of the power supply for bent or damaged pins, as this can cause a charging problem.

    HP laptops - test and calibrate the battery (Windows 8)

    If sill, you must have a problem with the fact that it is such a purchase, these please contact HP support for help.

    Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

    World wide phone holder

    Good luck!

  • Mac Pro 2013 become hot, not answer and stop.

    Hello

    I have a 2013 Pro Mac, I bought as used before 5 months and he was well, before 3 days, the weather was warm (approx. 28 °) and under normal conditions, use my Mac Pro start freezing and not answered every 15-30 Minutes and automatically stop or I have to disconnect the power cable.

    I started looking on the problem, I checked the bodies of the Mac Pro and I found it very hot, the fan worked but slow, I searched on Google on a tool or a command I can do the fan faster and I found an application called SMC FanControl, this app showing me that Mac temperature of 48 ° also with this app, I was able to turn the fan to Max speed, I heard the noise of the fan, it worked perfectly with this app. The Mac Pro early to work perfectly also with in normal and hard jobs.

    Yesterday, I decided to clean all of my Mac Pro material, maybe that this solves the problem, it was dirty, and I did as new as you can see in this picture:

    I also used for better CPU and GPU thermal compound I found on the market.

    BUT the problem came with the first video editing, 48 ° c, closing down and not be able to turn it on for 5 Minutes.

    The question is: why my Mac Pro not control the fan automatically? is it a software or a hardware problem? If the material someone we know exactly?

    Best regards

    Which component was 48 c?

    What was the hottest component?

    It's not hot at all.

    From now on my MP 2013 with base CPU, CPU ITPP and CPU sensors 1-4 are about 100 ° C and speed of 84CFan two GPU time 1750

    • Record the time of the next frost. After the reboot, open the Console app in Finder > Applications > utilities and look for entries of the log at the time of freezing. Suspicious message here.

    Search before the journal entry that begins with BOOT_TIME since it is the first line of a startup

    Apple cannot help you because you have disassembled the Mac.

    You already reset the SMC to take part. try resetting NVRAM/MRTP memory

    How to reset the NVRAM on your Mac - Apple Support

  • Camileo X 150-battery will not charge

    Hello all - I bought a camcorder Camileo X 150 nine this week. The camcorder only has power when it is connected to the power adapter or the USB cable. I tried to load it on Friday, had died eight hours, came back and the battery still had no power. Then last night I load from one day to the next, still no power this morning.

    I tried everything to implement but it still does not power upward only when connected to AC or USB - maybe the battery is faulty or I do something wrong?

    I would appreciate any help with this issue.

    You did not... something wrong to charge the battery, you must connect the power adaptor only... then the battery should start loading...

    But it might be possible that the battery is discharged deeply (empty), and in this case, the adapter must be connected at least 24 hours...

    Then, check again, and if the battery would not charge even if the AC adapter is connected to a longer period of time, get in touch with your dealer camcorder...
    Maybe the battery / camcorder is faulty.

  • HP dv6 Envy: battery, do not charge, the light goes blue/red then off

    Slowly, the battery started not charging, the day before he arrived he was in charge, but that once plugged waiting a bit with it, or I have to turn it off and keep the adapter to plug again. In its sequel, the light is not on to signify the load and it does not charge. When the laptop is turned off and I plug in the power adapter, it goes to a blue light, red light, then in the same model, do not at all support. I wonder if there is a problem with the battery, solder or simply the motherboard itself. I tried a new power supply and took out the battery, when its plugged in without the battery, pressing the button power turn on turn on for a second, but it used entirely and the charging light will also turn off when it turns off, but immediately return to solid when its completely off with battery blue.

    Hi @ActingDemicky,

    Do you have completely replaced the power adapter, power cord and I tried to plug different?

    Try the procedure described in this document to see if they solve the problem:

    Win 8 and 10: http://support.hp.com/us-en/document/c03513214

    Thank you

  • Satellite A300-1BZ - new battery does not charge

    Hello

    I bought a new battery (PA3534U-1BRS) because my old battery (3 years) hold office as well as it should!
    The new battery will not charge, the Red battery light suggesting everything of fine, but then begins to Flash after 20 minutes.
    When I turn on the computer the battery indicator on the taskbar in Vista tells me the device is turned on, but the battery won't charge.

    The company where I bought the battery has issued me with a replacement, but I'll always have the same problem.
    They have listed the battery as a genuine, and there any labelling even as my old battery.

    The battery would be false or toshiba has changed the specifications of this battery in particular.
    The reason for my last statement is the fact that my old battery contacts look more apparent than those on the new.

    I have no reason to believe that the company is not kosher because I returned the first battery to address personally after realizing that they were on my doorstep!
    Fake or not compatible?

    The comments appreciated.
    Thanks in advance!

    Hello

    Maybe you used the battery is not compatible, but AFAIK the PA3534U-1BRS is designed for Satellite A200 A300 L300 L300D
    So it should work.

    However, I recommend buying a battery of origin of Toshiba ASP.

    Contact a local Toshiba authorized service partner and order a new compatible battery for this laptop.

    I think the new battery should work.

  • Satellite L655 new battery does not charge

    Satellite L655 new battery does not charge

    Hello halik

    It is not easy to say what the problem is here.
    Purchased new and original Toshiba battery with the same part number (model number).

    New battery is recognized by the system?

  • Satellite L655-13V - battery does not charge

    I have laptop Satellite L655-13V and the battery does not charge while I plugged the AC/DC adapter.
    and give me this status: "plugged in, not charging."
    And when I connect the battery only work on computer, and when I connect the AC/DC adapter only without battery the computer works also.

    But when I connect the battery and plugged to the AC/DC battery adapter not charging and give me this status: "plugged in, does not support".

    Please, help me to overcome this problem.

    Hello

    Leave the AC adapter plugged into the laptop for a longer period of time.
    In many cases, the battery may not start to demand immediately, as his deeply discharged.
    In this case the adapter must be connected to the laptop for a long period of precharge the battery, then the battery should start loading as usual.

  • Satellite L500D battery does not charge

    My L500D is less 12 months... sound closer to 8 months and the battery will not charge...
    I tried the troubleshooting tips him are delivered with the user manual but light only stays on for about 5 seconds and it constantly says 0%.

    Right now I am an extremely frustrated owner of Toshiba and will be offended if I need to replace the battery after 8 months of normal personal use.

    All the tips, advice and suggestions are more then appreciated!

    Hello

    Battery problems are nothing unusual, that sooner or later each battery will die it s only a matter of time but of course he s strange that the battery can not be charged after 8 months of use

    However, the battery and the laptop are covered under warranty for 12 months.
    You should get in touch with a local ASP in order to solve this problem
    If the warranty is valid, everything must be done free of charge...
    .
    Good luck

  • Satellite L20-183 - battery will not charge

    For two days the Toshiba * Satellite L20-183 original * battery does not charge.
    The laptop * works on a/c * power, but its * battery is stuck * on 3%.

    You have an idea, what could be the problem?
    The laptop is almost three years, and the battery itself is rarely used (almost all the time),
    I can't imagine it's already ready for graveyeard.

    I run * BatteryMon test and these are the log information:

    Status: recharge
    Manufacturer: Toshiba
    Name of the device PA342OU-1BRS
    Serial number: n/a

    Time remaining (s) a/c power
    BatteryTemperature n/a
    N/a manufacturing date
    Type of use: Normal Opreation
    Rechargeable: Yes
    Chemistry: Lithium-Ion
    Nominal capacity: 61920 mWh (N/A mAh)
    Full load: 51739 mWh (N/A mAh)
    Current capacity: 1555 mWh (N/A mAh)
    Alert levels: W: 1901 / l: 4320
    Critical bias: no
    Charge cycles: N/A
    Voltage Volt 0.00
    Rate charges 0 mW

    How old is your laptop and the battery?

    The point is that, after a long period of use of each battery stops the functionality.

    My battery in the laptop of 5 years is not working too.
    I could replace it, but I use the old good classic as a desk for laptop and it s still connected to the power adapter so I put t need a new battery.

    However, if you want you could test whether a new battery will help you.

    Good bye

  • OfficeJet 150 battery will not Charge!

    I bought my printer in January this year and since then, so I didn't need to unplug it, so never really tested the battery before today. The bettery is attached to the rear, as described in the manual. The power meter indicates 0 onto the stack, and more strangely, the green charging light does not illuminate, but flashes when I remove the battery while the printer is attached to the sector. If the printer works fine wirelessly while that plugged but battery does not charge or hold the load. It is an old machine at 7months!

    The unit should still be in warranty, if it is seven months old. HP has a free one year standard warranty on its devices. Contact HP for warranty support.

    Troubleshooting guide indicates that if the product works without being connected to the battery, but not with the battery, then replace the battery is the recommended solution.

    If replacing the battery does not solve the problem then the power module has probably not.  The battery and the power unit are covered by the warranty.

  • Battery will not charge. Connected but said no current charging.

    Original title: Bateria Energia

    Hi my battery does not charge, it has a mensage that says connected but no charging current. I just got the phone last week, and he came with this problem.

    Return it to the store you bought it from.
     

     
     
  • Inspiron 5748 - new battery, do not charge, new adapter not recognised...jack/socket or Win10 problem?

    Battery does not charge in my Inspiron 5748 - Intel [email protected] / 8 GB RAM / 1 TB drive / two years. I replaced the charger and the battery but the problem persists. I've seen on other mobile messages and wonder if this could be a problem with the connector/plug (between the adapter and laptop), and if I could replace that? In addition, the problem seems to have started when we went from Win8.1 to Win10; would that be a problem?

    It is a hardware issue that will not be solved by a BIOS update.

    If the system is under warranty, call Dell for the repair or replacement of the adapter / power to the system.

    If it is out of warranty,

    1. try a new adapter Dell OEM.  It can solve the problem.

    2. in the case, replace the DC Jack:

    www.Parts-People.com/index.php

    3. If that does not resolve the problem, it is the motherboard that is defective and must be replaced.

  • battery pluged not charging office

    I want to Pheonix 810 shows battery pluged not charging. any suggestions?

    Thanks for the info. Who took care of my problem.

Maybe you are looking for