MacBook help?

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• I have a virus on my Macbook help!

  I am almost certain that my Macbook Pro has a virus! Whenever I am on a site (a site Web, anyone) my mouse icon will blink then the site will open in a different tab and the original tab turns into an ad! It has been going for probably two weeks now and just randomly came. I googled so much to solve this problem, but am also worried if I download a virus scan that could also be a virus! Can any body please help!

  Click here and follow the instructions, or if it is not a type of adware is covered by them on the computer, these. If you would rather not remove it manually, you can run rather MalwareBytes for Mac.

  MalwareBytes is a removal tool and does not stop adware or other malware from entering the computer. For effective protection, do not download software from sources other than the Mac App Store or Developer Web sites.

  (139683)

• Suite CS5 old sauvegardΘ won't let me open programs on the new MacBooks, help please...

  I had the Creative Suite CS5 on my old macbook that was stolen around Christmas. Now on my new Macbook once I go on my external hard drive, where I have my old laptop backup, and try to install the suite, none of the programs opens upward, I get an error? Any ideas? I don't have the disc more, she was taken too, but he tells me that I have to uninstall and reinstall. Any help would be great. Thank you!

  Forget the copy to hard drive. It won't work.

  Download Installer Download Adobe Creative Suite 5 products

  Install and enter your serial number.

• I created the site Web of Muse on my MacBook - HELP

  I created a website in Muse on my personal MacBook and now I want to edit this Web site, add the content, manage the site of my new iMac at work - I just save in the cloud? Or how to access it on my work computer? I tried to access it on my iMac personal home and this was not to let me. Any help is appreciated and sorry in advance if this is an obvious answer that I don't see.

  If you build the website on your macbook at home:

  1. If you have not yet done so, create a folder on your computer "Mywebsite" (or another name).
  2. Copy to this folder the .muse file you saved Adobe Muse.
  3. Also in this folder, copy all images that you referenced when you developed your web site. (note: Dmuse ear development team: would be great to have a 'package' of Muse, similar to InDesign function that collects all the assets in a single folder ;-)) )

  Once you have all the required files in a spot, you can:

  • Copy the USB folder as a way to transfer on your work computer, OR
  • Copy the folder to your folder of creative cloud on your laptop at home, and then once the folder is synchronized (green check mark):
    1. Right click on the file in the folder of creative cloud and choose CC > collaborate. Enter the e-mail address associated with your job ID Adobe and send invitation
    2. The next time you connect to your work computer, open the desktop application Cloud creative (menu bar on Mac), or the taskbar on the victory. The upper part of the application displays a marker with "Requests", click on "applications" and you will be able to see all applications for collaboration and can then click on "accept". This will start a synchronization with the file that you placed in the folder of creative cloud at home and download all the files, so you can continue working on it.

  CARI

• Try to get the Photos or iPhoto on an old early 2008 Macbook, help!

  I bought my wife an old macbook "early 2008" with 2 GB of ram and 500 GB hd, all she does is sometimes search the Internet, once a year mark documents for school and she stores her digital photos on the laptop, I want to give its basic photo software and want Photos or iPhoto, but can't seem to get to download ". all the advice was accepted with gratitude. OSX is 10.7.5, can not get more recent osx.

  Install iPhoto from the original computer diskettes, or buy a DVD of iLife 11 from a source like Amazon or eBay.

  (136857)

• Exit Code 21 on MacBook, help?

  I can't install the Premier Pro. Here is the error I get. I would like to know what other information you need. Thank you!

  Exit code: 21

  Please see specific errors below for troubleshooting. For example, ERROR: DW021...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 2 error (s)

  ERROR: DW021: payload {38C72D42-0672-43B1-9E05-E7631684F9A1} DVA Adobe first Pro CC 2015 9.0.0.0 version: 9.0.0.6 is not supported by this version: 7.0.0.108 of VEINS

  ERROR: DW021: no support included versions of load

  -------------------------------------------------------------------------------------

  Try these:

  -Premiere Pro using the Adobe Creative cloud cleaning tool to uninstall and reinstall. Who can fix it!

  -If this does not work, download the DMG of Premiere Pro from here: Adobe CC 2015 direct download links [read carefully instructions]

  Thank you

  Regalo

• How to join two pictures together in a Photo on macbook

  I can't move pictures from one album to another on the Photos on my Macbook help!

  I asked that your message be passage to:

  • Photos for Mac

• Can not get continuous scrolling enabled mode full screen using Ctrl + L on macbook

  CTRL + L in mode full screen will not continuous scrolling on macbook. help please

  Also changed the parameters to make continuous scrolling the default regular fullscreen option, but it doesn't seem to work.

  Hi williamcu ,

  I would like to inform you that scrolling does not work full-screen mode.

  For normal Mode:

  Would you please check with the following steps:-from Acrobat > view > view my page > activate scrolling.

  Also check with Acrobat > Preferences > accessibility > under substitution page display check box for always use style of Page layout (after choosing the option of your choice in the menu drop-down)

  Kind regards

  Christian

• Sound is gone on my Macbook Pro. The icon is grey after trying to download a password security app Help!

  Sound is gone on my Macbook Pro. The sound icon went gray. This followed two downloads of password security applications and then deleted. The third I have kept and entered my password. If I go into the Time Machine to restore the system will delete the security of password I put in place after the last Time Machine backup?

  Thank you for your willingness to get out me of trouble!

  Hi Vincent,.

  I understand that you are no longer able to control the audio output on your Mac after installing a few different security applications. If you want to use Time Machine to back up or restore your Mac at one point before installing these applications, it is absolutely an option. However, keep in mind that this kind would remove, indeed, any changes made after the point of this backup, including installation and configuration of said software.

  Alternatively, you can consider having a look at the article in the link below for steps that can help to restore the functionality of audio output on your MacBook Pro.
  Troubleshooting for any audio speakers on Macs

  https://support.Apple.com/en-us/HT203186

  Sincerely.

• Help setting up my new macbook

  my new macbook (el capitan 10.11.6) cannot check the user name and password when you set up your comcast (xfinity) meal.   I have it set up exactly like my old macbook that works fine and email still functions on, I also checked the username and password by logging in using webmail. What Miss me?

  Messaging > window > connection doctor

  see if that helps

• Need help to install Windows 8.1 on the partition, bootcamp on Macbook Pro 15 "mid-2010 w / no optical drive"

  I tried for almost a week in all possible ways to get windows installed on a boot camp partition on my main SSD 1 TB drive as a partition, or on my HARD drive, which is installed in place of the optical drive.  So far, everything I tried to give me some sort of error at some point in the process.  It seems that many of them are case by case, so I thought that I invite you all and see if you can help!

  I use a Macbook Pro 15 "mid-2010 that I improved with a 1 TB SSD drive as the startup disk.  My optical drive was not functional, so I moved my old 500 GB HARD drive to the location of the optical Bay.  I am also under the latest version of El Capitan (10.11.6)
  Here are my system specs:

  
  Presentation of the material:

  Model name: MacBook Pro

  Model identifier: MacBookPro6, 2

  Processor name: Intel Core i7

  Processor speed: 2.8 GHz

  Number of processors: 1

  Total number of cores: 2

  (By heart) L2 Cache: 256 KB

  L3 Cache: 4 MB

  Memory: 8 GB

  Processor speed of interconnection: 4.8 GT/s

  Boot ROM version: MBP61.0057.B11

  Version of the SCM (System): 1.58f17

  What I tried (from what I remember):

  I tried to change the Bootcamp info.plist file for my version of the macbook pro to use a USB stick for the installer.  It seems to have installed correctly but once I partition the disk and restart the computer, it gets stuck on a white screen with the Apple logo and I am forced to make a hard stop and then hold down option to boot into OS X, recovery, or the EFI Boot.

  If I go through the windows installation to start the EFI system, I get an error of:
  "Windows cannot be installed to this disk.  The selected disk is a MBR partition table.  On EFI systems, Windows cannot be installed on GPT disks. »

  I also tried to create a partition by using disk utility, and that too made me an error in the installation of windows.

  So far, the only way that I'm away from windows to run at all has been using the free trial of VMware Fusion 8... but I intend to use windows for more intensive tasks like audio pro, and merger simply does not offer the performance necessary to run these programs.  I'm hoping to install windows 8.1 on my internal SSD or HARD drive, regardless of the work - as long as OS X and files associated with it are left alone.

  If someone could help me please understand this point, I would really appreciate it!

  Thank you

  If your computer has an optical drive, you must use the optical drive to install Windows using Boot Camp Assistant.

• Help! Malfunction of MacBook retina SD card slot

  Hello

  Recently, I wanted to use my card slot for a Micro SD card on my macbook 2012 end retina pro website. After inserting the card, I gives me the message "the disk you inserted is not readable by this computer.

  I then followed the button «Initialize...» "as recommended online.

  "" I then delete the MS-DOS card "(FAT)", also reported online.

  However no matter how I try to delete it, I gives me the same message every time "error input / output.

  I made several tests such as the D on start up and made a NVRAM resets with no found error?

  Please help, everybody!

  Try to insert/remove a couple of times and shake the card into the slot.

  The card works OK in another computer or card reader?

  The contacts on the map like own?

• Need help with Macbook

  Hello, I recently bought a Macbook from a friend and since I got the Mac it's very very slow at doing things like browsing the internet using Safari, it takes forever to load, web pages and all sorts of things that I'd like to get help with this problem maybe a few recommendations and also on how to speed up... If you need to care about Macbook, I can give these thx.

  To sell or transfer ownership of a Mac, even to a member of your family, you must follow these instructions. So far, you will have continuous problems.

  Refer to what to do before you sell or give away your Mac

  1. If you have enabled FileVault, disable it in system preferences > Security and privacy.
  2. "Remove" your iTunes account. Ditto for Audible if you have one.
  3. System Preferences > iCloud > deselect 'Back to My Mac' and 'find my Mac '.
  4. Disconnect from iCloud. Select "Delete from Mac" when it appears.

  Next: delete all of your personal information by erasing the internal storage of the Mac completely.

  1. If your Mac comes with a grey system installation DVD, start up your Mac with this disc in the optical drive, all holding the key c to boot from it instead of its internal volume, which must be erased before selling.
     • Apple stopped Macs shipment requiring these discs in August 2011.
  2. If your Mac does not comes with disks, boot OS X Internet Recovery:
     • using three fingers press on and hold the following keys: ⌘(command), optionand R.
     • With a fourth finger, press the power button to turn on the Mac.
     • Keep the other three fingers here where they are until you see the icon "spinning globe.
     • This method force the Mac to download BONES initially installed from Apple servers, that won't require not an Apple ID install.
  3. Remove any password Open Firmware, if you created a: select utility password firmware in the Utilities menu and remove.
  4. Select disk utility from the utilities menu.
  5. Delete all partitions that can be created.
  6. Select the icon for the hard drive to the Mac, and then select the tab "delete".
  7. Click on the 'Security Options' button and erase the drive.
     • More "robustly" you erase the disc, the longer it will.
     • The fastest method is sufficient, since all but the techniques more expensive and equipment will be able to recover data deleted safely.
  8. When he finishes, quit disk utility.
  9. In the utility menu, select Install Mac OS X .
     • An identifier Apple won't be necessary. If a prompt for an Apple ID, return to step 5.
     • Do not create user accounts.
  10. When he finishes, shut down the computer.
  11. If you want to install the bundled apps that have been included with your Mac, restart using your DVD Applications if it was included and install the bundled apps.
      • Apps, delivered with the new Macs sold without disks cannot be transferred. His new owner must buy them from the Mac App Store with its own Apple ID.

  If the Mac is sold to someone outside the family, consider the following additional information:

  1. System provided with your Mac installation DVD must stay with him forever and be included in the sale.
  2. Consider including your AppleCare certificate if you bought it, documents printed, same box if you have.
     • AppleCare remains with the equipment and can be transferred.
  3. Run an invoice indicating the serial number of the Mac.
  4. Once is no longer in your possession, remove the Mac of your devices in my support profile.

• El Capital is compatible with the MacBook Pro version 10.10.5? Can anyone help answer this question before I update? Thanks in advance.

  El Capital is compatible with the MacBook Pro version 10.10.5? Can anyone help answer this question before I update? Thanks in advance.

  Why did you start a new post? Post again only after only 8 minutes accomplished nothing.

  There is no general problem going to EL Capitan on your Mac.

  Some applications may require updating.

  Some devices like printer may require the updated drivers. For some readers of devices not being updated are available.

  This is the Office Mac Pro forum. I asked that your post be moved to the El Capitanforum or another appropriate forum.

  Please move to the EL Capitan forum or another appropriate forum. Thank you

• My Macbook 2010 is EXTREMELY slow...... help!

  He did this several months now... Most applications take 5 minutes to open, some applications like Google Chrome won't open even more with the re-installation.  Safari has always hangs, then takes 5 + minutes to re - open, iTunes opens more and more... Have you tried Mac cleaning apps to try to find a problem, but they have ever upward with anything... ready to chuck this macbook out :/  (applecare warranty has expired, so genius bar is not an option)

  Any ideas?

  Run this scanner and post the results here.

  http://www.etresoft.com/etrecheck

  With the help of Etrecheck - https://discussions.apple.com/docs/DOC-6174

  With the help of a 'clean' application could be the reason why he does it.

  Chrome is reputed to be a resource hog. I'm guessing you have a too full disc or too little RAM.