Made from paypal, send a payment to Adobe, but his list 'Pending' and his unauthorized said Adobe. Help?
So I was charged successfully for my Adobe account photography (the one we're full access to a little Photoshop and Lightroom) for only 1 month, when he went to charge, for the second month, I started getting emails from adobe saying there was a problem with a payment and I should update my payment information. And I also got emails from Paypal saying that the money will not leave my account until the Adobe order process. I found a phone number for Adobe customer service and has called and after having been transferred twice. I was told that Paypal had not authorized the payment.
Basically, I can't tell who it is that the payment does not deal with the fault, but I'm more inclined to believe Paypal since they have specific dates and transaction numbers indicating payment has been sent, while Adobe is just point the finger and blame without any evidence.
At this point, I don't like, I'll put a check in the mail to make this clear payment, because I'm at the point where I just want to cancel my account and pass this nonsense, but Adobe does not want my money. I let all payment without keep until they simply cancel my account for me, but I don't want to do that and then I go on my credit report or go to collections or something. Does anyone have any advice or assistance to offer. Help, please!
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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