Magenta misaligned on CP1515n printer

The magenta color on my CP1515n printer is out of alignment of about 1.5 mm on the right-hand side of the page, but OK on the left.

I tried the following:

-Updated to the latest firmware (20130923)

-Calibration of color (several times)

-Permanent storage (NVRAM) reset (several times)

-Mode of cleaning (many times)

-Restore default values

I do not have available ToolboxFX because I have a Mac (OS X 10.9.5).) I do not think that the problem is related to the software or driver because it happens when you print the page of diagnosis in the printer menu, which does not imply the computer.

The printer is out of warranty, but only has 2700 pages printed since new. Levels of toner magenta, cyan and yellow are 42%, 45% and 44%, respectively. I hesitate to try to buy a new toner cartridge, since I can end up having to replace the printer if this does not correct it.

The user's Guide describes a "Mode of Calibration" option for a full extended calibration. This option does not exist on my Control Panel printer, even if I have the latest firmware, so I couldn't do a normal calibration.

The problem started suddenly rather than gradually gets worse.

Any help would be appreciated.

Hi OWL,

The printer is perhaps longer under warranty but toners would guarantee.

When you call in, let them know that you call on an accessory guarantee and question relates to a replacement toner/s. Let them know the toner brands are the battery, they may also have a number of pages, you can print.

Thank you.

Tags: HP Printers

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