mail will not download under Win 7. It is done so perfectly for years.

I get a 'download 1 of _' then a quick 'No Messages to download' flash when webmail shows there are more than 200 ready to download. This problem just started today.

To diagnose problems with Thunderbird, this: restart the operating system in safe mode with network. This loads only the basics needed to start your computer while allowing Internet access. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If the safe mode for the operating system to resolve the problem, there are other software on your computer that is causing problems. The possibilities include but not limited to: AV scanning, virus/malware, background downloads such as updates of the program.

Tags: Thunderbird

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