MapleStory disconnects after about 2 minutes in Windows 8, no problems with Windows 7

I just got a new laptop with Windows 8 on it. The specs are well above what is needed for the game, which shouldn't be a problem. I am able to boot and log in the game, but after about two minutes, it disconnects, gives me an error message saying: "unable to connect to the game server. Please try again later. "The window closes so saying me that I was disconnected. The game works perfectly fine on my old laptop, which is running Windows 7 and has worse characteristics.

I tried to run in compatibility mode, but get a different error after blackcipher loads, but before loading the game, saying: "the instruction at 0 x 00649243 referenced memory at 0 x 05055215. The memory could not be written. Click on OK to terminate the program. »
I've looked everywhere and can't seem to find solutions.
If it helps, my computer is a dv7 HP Envy with an Intel i5, 8 GB of RAM and a 2 GB nvidia geforce GT graphics card.
If anyone knows a solution to make it work, it would be most appreciated. It seems that a few other people have the same problems, but others with Windows 8 have no problem, so I hope that maybe it's just a setting I need to change.

Hi Sannesteenhuis,

Welcome to the Microsoft community.

Please answer these questions to better understand the issue.

  1. Have you tried the steps by Pinaki displayed? If Yes, then what is the result?
  2. Have you tried measures to solve this problem?

I suggest refer you to the following procedure to copy the Event Viewer logs.

To view the events in the Event Viewer Application log:
1. press the key Windows + X key and then click on Control Panel.
2. double-click Administrative Tools, and then double-click Event Viewer.

NOTE: Alternatively, you can start Event Viewer by starting the Microsoft Management Console (MMC) program that contains the snap observer of events.
3. Click to expand Event Viewer (if it is not already expanded).
4. click on Application.

The events that are logged in the application log are displayed in the right pane.
5. to view more details about a specific event, double-click the event that you want to display.
6. to copy the details of the event, click the copy button, open a new document using the program in which you want to paste the event (for example, Microsoft Word) and then click on paste on the Edit menu.

Also suggest you try to install the game in compatibility mode and check if it helps.

Make the programs more compatible with this version of Windows

http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows

Hope that the information provided was useful. If you need other assistance do not hesitate to post. We will be happy to help.

Tags: Windows

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    I would start with the update because it prevents you having to re - install all the applications.

  • The short films that I do in Windows Movie Maker fail to run after about 1 minute, regardless of the format, I save in (WMV or AVI) any ideas why or what I am doing wrong?

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    Hello

    My friend John Papa - MVP - is the expert on Windows Movie Maker.

    PapaJohn.org
    http://Papajohn.org/

    PapaJohn - online tutorials
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    http://windowslivehelp.com/

    Windows Live - Movie Maker Portal - official support Site - see also the Forums of the right part of the page
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    ====================

    These might help:

    Getting started with Windows Movie Maker

    Import video, photos and audio on Windows Movie Maker

    Import video from a videotape

    Get a movie in Windows Movie Maker

    Make a movie quickly in Windows Movie Maker (AutoMovie)

    Publish a movie in Windows Movie Maker

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    First try to retrieve the device.
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    The game, February 6, 2014 17:24:52 + 0000, grandfather of the Zaidens wrote:
     
    | It does not normally start until live TV play between 20-30
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    |
    |
    |
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    __________________________________________________________________________________________________
    Barb
     
    MVP Windows Entertainment and connected home
     
     
    Connected world Blog Reader Windows 8 App Barb-
     
     
    Windows and Surface drive Windows 8 App community
     
     
     
    Please mark as answer if that answers your question
     
     
     
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