Material sensor symptom stucked

Hello

I'm testing the detector alert spread CIM between 6.0 and vROps 6.2.a vCenter. The test method is simple just unplug a power cable from the power supply and then 4 sensor blush in vCenter, two due to lack of power and the other two because of a power supply fan failure. Soon, the event is spreading to vROps and definitions of default symptom factory react immediately, but:

  • only "fan sensor health is red" symptom becomes active despite there is as well the symptom "health of power meter is red."
  • After the power cable plugged back and everything goes back to the normal state in vCenter (the alarm was acknowledged in vCenter also), in vROps, the symptom "health of power sensor is red" stays active forever...

what I tried:

  • I repeated the simulation of fault after 20 hours. -> result: the symptom remains active
  • Adapter restart-> result: the symptom remains active
  • vROps restart-> result: the symptom remains active
  • Restart ESXi host-> result: the symptom remains active
  • Finally, I deleted the object and wait until the host is discovered again and the first collection is made-> result: the symptom goes inactive

You have an idea? Have never been faced with this problem?

Thank you

Peter

Alerts based on vulnerabilities need to be cleared manually. For fault symptoms don't ask to wait or cancel cycles, they just "HAPPEN", which begins a symptom 1-time = active and subsequently fires an alert. The alert is ACTIVE until you manually close. Show us a screenshot of the fault symptom being 'Active', as you say.

Tags: VMware

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