Drive not work in IE and saying failed to connect with fingerprint sensor

Hi all

I purchased a Qosmio x 500 10 t a couple of months back. For the first two weeks, I had no probs using the fingerprint reader to log on windows and connect to Web sites in Internet exploer.

All of a sudden it would not work on any website that is stored. The Green banner was shown in the upper part of the site and asked finger drag, but nothing happened when I slipped. I rebooted and it worked again but not for long before failing. This time a restart didn't work so I deleted my fingerprints and Web sites and started from scratch. It worked for a few attempts before probs started. And to try to enter the utility of fingerprint it says the connection of sensor failure. So, I did a system restore. He worked for some time yet and then same probs. So I found the update utility software, uninstalled the old and put on the new. Even once worked for a couple of times then failed.

I couldn't find anything about it is stuck in the registry but to be on the safe side I did a full system own return to the original using disks of backup configuration. Hey presto, I thought that he had worked. Everything goes ok for the first 24 hours and then same problems start to occur. Only this time it's also prompting me to register fingerprints even if I already have. And when I try to enter the utilioty it says cannot read the sensor again.

The fingerprints for windows log still works as long as I do not close the utility of fingerprinting before stopping. If I quit the utility I can't reopen it as it says failed to connect to the sensor only. And then I have to uninstall and reinstall the utility software. Aty at the time where he occasionally works on sites stored Web, but most of the time it does nothing.

Help, please. I have to return Toshiba laptop?

Have you seen this FAQ?
+ Log on to websites with Authentec Fingerprint Software (TrueSuite) and Internet Explorer 8 +.
http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=62

I recommend looking in the forum and read the HowTo and FAQ section in this forum
Could still be interesting

Tags: Toshiba

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