Maximum-4205 MCU video size is disable

Greetings,

I have a 4205 MCU and the maximum video size was off. Can someone help me to activate this field.

AR$

Huong VU

HI Huong.  Sorry for the delay to get back to you.  Seems that your lack the optionkey 4CIF.  Once I have remove this key to my MCU 4200, mine looks the same.

Would be best to hire your SE or account management team to get this added to your MCU key so that this decline down to work.

We can generate you a temporary until you get it sorted to get a permanent.  You can send me a private message with your SN of MCU, and we can look into this for you.

Sorry for the late response on this one.  Let me know how you do.  Thank you!

VR

Patrick

Tags: Cisco Support

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