May not wake my computer from sleep mode

Hello!

My computer wake from sleep very well. I stopped to do for awhile; then when I went to do it again, it wouldn't work. I don't know if this problem started; Therefore, I can't really do a restore on any given day.

When I move the mouse or press the space bar, the computer seems to wake up from sleep - everything seems to work fine (fans, lights, etc...) -only the screen goes black and says he'll sleep because there is no entry for the computer. I push the button to turn off the computer completely the computer. When it restarts and I check for any problem in the event viewer, I can't find anything that might have caused this to happen.

Windows Vista SP1
Compaq Presario desktop computer
2 GB OF RAM

Here are the things I've tried so far...
* I am logged - in as administrator of the computer
* Checked with HP for the BIOS update - I've already been updated later on their Web site.
* Using various Vista Web site tutorials, I played a bit with Windows power management settings (hibernate, sleep, hybrid, etc...).
* Look for updates of video card - I already have the updated version.
* Changed my Avast AV to moy.
* Uninstalled AVG completely
* Performed SCANNOW several times the last two weeks - no issue reported
* A tried to generate a system health report, but I am not able to - see another question that I posted today.

I've seen suggestions on remove the BIOS battery or reset the BIOS to its default settings, but I did not feel brave enough to do all of this - not found reassuring advice that will not destroy my particular computer: o) I went into the BIOS to have a look at the power management settings , but there was something I could do with them - absolutely nothing on the standby or Hibernate mode or whatever it is.

THANK YOU for any help! I really appreciate it!
Sincerely,
Jenny

Sure!
You should be able to go to the Intel website and look for your video chipset.
From there on, download the appropriate driver. I would put it on my desk as you can delete it when you are finished.

Once it is downloaded, you should be able to just double-click and install it.

I'm guessing that you went into the Device Manager. Who will stop you if the drivers are the same version.
The other way will overwrite the old driver.

In the worst case, you will need to uninstall the old drivers first and then install a new one.

Good luck, let us know how it goes. Matt Hudson
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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