MD3200i locked after change of all hard drives

Our company has a new MD3200i with two 600 GB drives. I had updated firmware and NVSRAM to the latest version. We had these two disks in RAID 1 mode. This week we have other records of 12-2 to, so I took the two drives and installed 12 new readers. After you have installed the new drives, the table lost the connection with the Storage Manager software. After that I reload the table, I can connect with the IP address of management, but it shows unknown Storage Array and status showing requires Attention. When I try to start 'Manage Bay storage', I got is recovery Guru window showing the Bay of storage in Recovery Mode. I tried to quite the recovery by command line Mode, but it shows following message:

"Could not execute the command. The RAID controller module is currently in locked mode, because the RAID controller module firmware version does not match the version expected by the database of configuration of the storage array. Available commands include:

Show storageArray beyond; or

Download the storageArray = filename [downgrade = true/false] firmware file; »

I need help to solve this problem. Maybe I need to erase the configuration database, but I don't know how.

I thank very you much for any help.

I called Dell technical support this morning and solved the problem in console in and reset the controller. Thank you!

Tags: Dell Products

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