Why I can't download service pack 3 for windos XP, I'm running under the account HP_Administrator supposingly?

I need to go to Service Pack 3 to run a new tax program, but windows update said I'm not Administrator ad.  I should add that I get error # 0x8DDD0002

When you try to down load the service pack from 'Windows Update'.

I need to go to Service Pack 3 to run a new tax program, but windows update said I'm not Administrator ad.

Given that you do not specify this error message you receive, I guess you have found "Service Pack 3 Setup error. Access is denied. "since you mention that you run under the admin account.

Download and install Service Pack 3 from HEREmanually. Save the file to your desktop. Double-click on the file and choose run. Make sure you disable any malware software and anti-virus first.

Tags: Windows

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